Information and Referral Specialist Jobs in Wisconsin
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Education & Work Experience · Bachelor’s degree in Social Work, Psychology, Criminal Justice, Human Services, or a related field preferred. · At least one year of experience in social services, reentry...
Applicants whose work incorporates a global perspective and ademonstrated commitment to various issues in human services areparticularly encouraged to apply....
JOB REQUIREMENTS: At Northwestern Mutual, we are strong, innovative andgrowing. We invest in our people. We care and make a positivedifference. This position works to support Northwestern...
24-25 Spanish Bilingual Resource Specialist (BRS) Pool
- Madison, WI
- 22 days ago
- Madison, WI
- 22 days ago
24-25 Spanish Bilingual Resource Specialist (BRS) Pool Employer Madison Metropolitan School District Location Madison, WI, US Salary Competitive categories Employer Madison Metropolitan School...
Information & Assistance Specialist - RN
- Stevens Point, WI
- 23 days ago
- Stevens Point, WI
- 23 days ago
Respond to urgent situations andprovide crisis intervention as necessary....
Investment Client Services Specialist - Top Advisor- Hybrid
- Franklin, WI
- 27 days ago
- Franklin, WI
- 27 days ago
At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. This position works to support Northwestern Mutual's top 250 Wealth...
Information & Assistance Specialist - Registered Nurse
- Stevens Point, WI
- 30+ days ago
- Stevens Point, WI
- 30+ days ago
Coordinate service delivery with other community resources....
Provide information on community resources. Build and maintain strong, professional working relationship with the hospital staff and other service providers....
Provide information on community resources. Build and maintain strong, professional working relationship with the hospital staff and other service providers....
Provide information on community resources. Build and maintain strong, professional working relationship with the hospital staff and other service providers....
Two years' experience in child development, education, human services (or similar field) or Associates degree in a related field. Valid drivers license with use of own vehicle is required....
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Salary for Information and Referral Specialist Jobs in Wisconsin
Required or preferred licenses and certifications for Information and Referral Specialist positions.
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Information and Referral Specialists in Wisconsin offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Management
- Leave Administration
- Resource Management
- Land Management
- HR Policies & Procedures
- ADP Workforce Now
- Natural Resource Management
- Community Resources
- Harm Reduction
- Human Services
- Homeless Services
- Social Services
- Client Advocacy
- Suicide Prevention
- Cultural Competency
- Program Evaluation
- Special Education
- Autism
- Case Management
- Patient Education
- Health Education
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Curriculum Development
- Wellness
- Program Development
- Reimbursement
- Referrals
- Interviewing
- Payroll
- Implementation
- Prioritizing
- Telephone Skills
- Mentoring
- Flexibility
- Documentation
- Collaboration
- Events
- Spanish
- Interpersonal Skills
- Bachelor's Degree
- Education Experience
- English
- Filing
- Reporting
- Regulations
- Sales
- Policy Development
- Bilingual
- Problem Solving
- Microsoft Office
- Time Management
- Research Skills
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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