Information and Referral Specialist Jobs

An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.

Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.

1-15 of 443 Jobs

1.0 FTE Human Resource Specialist/Benefits Specialist

  • Frisco, CO
  • 2 hours ago
  • Frisco, CO
  • 2 hours ago

FLSA Status: Non-Exempt Year: Year Round (251 Days) JOB TITLE: HUMAN RESOURCES SPECIALIST/Benefits Specialist SUPERVISED BY: Chief Talent Officer SUPERVISES: NIA SUMMARY OF JOB DESCRIPTION:...

Client Services Specialist

  • El Monte, CA
  • 4 hours ago
  • El Monte, CA
  • 4 hours ago

Our client, a leading provider in the healthcare industry, is seeking a Client Services Specialist to join their team. As a Client Services Specialist, you will be part of the Client Services team...

Client Services Specialist - National Remote

  • Hooksett, NH
  • 4 hours ago
  • Hooksett, NH
  • 4 hours ago

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by...

Remote Work

Human Resource Specialist

  • Harrisburg, PA
  • 4 hours ago
  • Harrisburg, PA
  • 4 hours ago

No Experience Necessary ABOUT THIS JOB THIS POSITION REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE As a Human Resources Specialist, you'll play a crucial role assisting your fellow...

Client Services Specialist I

  • El Monte, CA
  • 4 hours ago
  • El Monte, CA
  • 4 hours ago

Job Details Level : Entry Job Location : Fulgent 4401 El Monte - El Monte, CA Position Type : Full Time Education Level : High School Salary Range : $22.00 - $25.00 Hourly Travel Percentage : None...

Learning Resource Specialist

  • Wheaton, IL
  • 4 hours ago
  • Wheaton, IL
  • 4 hours ago

resources (i.e....

Cultural Resource Specialist Albuquerque, NM, US 3 days ago

  • Albuquerque, NM
  • 9 hours ago
  • Albuquerque, NM
  • 9 hours ago

Cultural Resource Specialist Albuquerque, NM, US 3 days ago Requisition ID: 1096 Apply Salary Range: $60,000.00 To $64,000.00 Annually Bat Conservation International Cultural Resource Specialist...

Client Services Specialist

  • Los Angeles, CA
  • 10 hours ago
  • Los Angeles, CA
  • 10 hours ago

Client Services Specialist Job ID 210975 Posted 13-Mar-2025 Service line Advisory Segment Role type Full-time Areas of Interest Administrative, Marketing, Sales Support Location(s) El Segundo -...

Summer School Behavior Resource Specialist

  • Waite Park, MN
  • 10 hours ago
  • Waite Park, MN
  • 10 hours ago

Summer School Behavior Resource Specialist JobID: 7907 Position Type: Miscellaneous Non-Licensed/Specialist Date Posted: 2/25/2025 Location: ALC McKinley POSITION: Behavior Resource Specialist...

HUB Community Resource Coordinator - Chemult

  • Klamath Falls, OR
  • 10 hours ago
  • Klamath Falls, OR
  • 10 hours ago

Service Specialists, All Other Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more....

Senior Human Resource Specialist- National Accounts

  • Coppell, TX
  • 14 hours ago
  • Coppell, TX
  • 14 hours ago

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations...

Resource Specialist

  • Cincinnati, OH
  • 18 hours ago
  • Cincinnati, OH
  • 18 hours ago

Maintain database of community services and resources, assist internal staff in learning and accessing database to link members to community resources....

Resource Specialist Population Health

  • Fairfield, CA
  • 20 hours ago
  • Fairfield, CA
  • 20 hours ago

The Resource Specialist will perform a combination of duties designed to maximize the utilization of hospital resources, improve population health outcomes, and coordinate post-hospital care for...

Resource Specialist

  • Fairfield, CA
  • 20 hours ago
  • Fairfield, CA
  • 20 hours ago

At NorthBay Healthcare the Resource Specialist will perform a combination of duties designed to maximize the utilization of hospital resources and coordinate post-hospital care for patients in...

Community Outreach Specialist

  • East Saint Louis, IL
  • 1 day ago
  • East Saint Louis, IL
  • 1 day ago

resources to undertake collaborative efforts Perform the day-to-day operations of the program to meet contractual goals and objectives, as well as perform other duties as assigned The ideal candidate...

Information and Referral Specialist Online Courses and Training Opportunities

iHireSocialServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Principles of Information Security
The student will be able to:Classify and differentiate a basic working knowledge of cybersecurity awareness and threats.Describe the roles, responsibilities, and tools of a cybersecurity...
Introduction to Confidential Information and Remedies
This free Confidential Information Training online course begins with defining confidential information. Confidential information refers to any information that can be protected by a promise or a...
Information Systems Risk Manager
Risk reflects the likelihood of events occurring and the impact those have on an enterprise. Meanwhile, risk management is the system of balancing the risk associated with business activities with...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Information and Referral Specialist Jobs Nationwide

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireSocialServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Information and Referral Specialist positions.



Highest Education Level

Information and Referral Specialists offer the following education background
Master's Degree
46.1%
Bachelor's Degree
40.1%
Associate's Degree
5.2%
Doctorate Degree
3.3%
High School or GED
2.4%
Vocational Degree or Certification
2.3%
Some College
0.6%
Some High School
0.1%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Information and Referral Specialists
2-4 years
32.4%
Less than 1 year
24.9%
1-2 years
24.2%
None
11.3%
4-6 years
7.0%
6-8 years
0.2%



Information and Referral Specialist Related Career Advice Articles

social worker meeting with two clients to provide crisis services
5 Unique Social Services Jobs

Read our guide to social services jobs – including probation officers, family therapists, and child advocates – to find the one that’s right for you.

Read article »
counselor talking to a patient and taking notes
What Are the Differences Between Micro, Mezzo, and Macro Social Work?

Learn which type of social work career aligns best with your skills, experience, and goals.

Read article »