Information and Referral Specialist Jobs
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Client Services Specialist - Domestic Violence Shelter Lang House
- New York, NY
- 3 hours ago
- New York, NY
- 3 hours ago
intervention including mediation and de-escalation skills to diffuse situations between residents family members and/or roommates;Participate in trainings to improve client centered practice skills...
Remote Workintervention including mediation and de-escalation skills to diffuse situations between residents family members and/or roommates;Participate in trainings to improve client centered practice skills...
Remote WorkTeacher, Resource Specialist Support (Elm, 10541) Job Summary Education Specialist Credential M/M or M/M Support Needs INTERNAL PROB/PERM CANDIDATES ONLY Job Description / Essential Elements:...
Resource Specialist Teacher Requirements / Qualifications Preliminary or Clear Education Specialist Instruction Credential or eligible for an emergency Education Specialist Instruction Credential...
Area Resource Specialist II Halliburton Location New London Posted date 4 days ago Minimum level N/A Employment type Full-time Job category Other We are looking for the right people - people who...
resources to address social determinants of health needs....
Resource Specialist Program Teacher at Ocean Shore & Ortega School Sites
- San Mateo, CA
- 6 hours ago
- San Mateo, CA
- 6 hours ago
Resource Specialist Program Teacher at Ocean Shore & Ortega School Sites Job Description / Essential Elements: Assisted by an instructional aide, the Resource Specialist provides direct...
Teacher: Special Education, Resource Specialist - EnCompass Academy (2025-26)
- Alameda, CA
- 6 hours ago
- Alameda, CA
- 6 hours ago
Teacher: Special Education, Resource Specialist - EnCompass Academy (2025-26) Job Summary OUSD is Hiring Certificated Educators for 2025-26 Now Work in an intentional and caring community. We are...
Resource Specialist Program Teacher 6-8 (Mild to Moderate Credential) at Ingrid B. Lacy School
- San Mateo, CA
- 6 hours ago
- San Mateo, CA
- 6 hours ago
Resource Specialist Program Teacher 6-8 (Mild to Moderate Credential) at Ingrid B. Lacy School Job Description / Essential Elements: PERFORMANCE RESPONSIBILITIES: Provides a basic core program for...
Teacher: Special Education, Resource Specialist - Esperanza Elementary (2025-26)
- Alameda, CA
- 6 hours ago
- Alameda, CA
- 6 hours ago
Teacher: Special Education, Resource Specialist - Esperanza Elementary (2025-26) Job Summary OUSD is Hiring Certificated Educators for 2025-26 Now Work in an intentional and caring community. We...
Reports To:Service Center Manager/Assistant ManagerPurpose and Scope: Client Service Specialists provide direct service to in-person clients seeking assistance with transactional work.Essential...
Resource Specialist - Alternative Education 2025-26 year #8121 About the Employer Growing a Community of Engaged Learners Connecting to Future Opportunities Through Innovative Education We are...
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Resource Specialist - Tremont Elementary School.5 FTE PCN # 807 About the Employer Dixon Unified's mission is to close the achievement gap by preparing all students for college and career...
Bachelor's Degree in social work, human services or related field preferred. Minimum 2 years of experience in Information and Referral, crisis intervention, or social services preferred....
Information and Referral Specialist Online Courses and Training Opportunities
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Required or preferred licenses and certifications for Information and Referral Specialist positions.
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Information and Referral Specialists offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Hydrology
- Forestry
- Employee Relations
- Human Resources Management
- Resource Management
- Surface Water
- HR Systems
- New Hire Paperwork
- HR Policies & Procedures
- Natural Resource Management
- Exit Interviews
- Community Resources
- Social Services
- Homeless Services
- Human Services
- Community Organizing
- Home Visits
- Anxiety
- Depression
- Community Service
- Sociology
- Program Coordination
- Needs Assessment
- Cultural Competency
- Autism
- Special Education
- Crisis Management
- Community Outreach
- File Management
- Client Services
- Wellness
- Discretion
- Curriculum Development
- Business Correspondence
- Referrals
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Telephone Skills
- Written Communication
- Collaboration
- Events
- Documentation
- Teaching
- Interpersonal Skills
- Flexibility
- Bachelor's Degree
- Education Experience
- Filing
- Reporting
- Spanish
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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