Information and Referral Specialist Jobs
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Initial Posting Date: 04/29/2025 Application Deadline: 05/18/2025 Agency: Department of Environmental Quality Salary Range: $5,320 - $8,141 Position Type: Employee Position Title: Air Quality...
Districtwide Preschool Resource Specialist 9.5 Months 1.0 FTE (multiple)
- Lexington, KY
- 3 hours ago
- Lexington, KY
- 3 hours ago
JOB DESCRIPTION – Preschool Resource Specialist To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be...
POSITION SUMMARY: The Human Resources Specialist will lead onsite HR initiatives supporting leadership and Outfitters in the store in the following areas: staffing, training, engagement,...
Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and...
Maintains files of brochures, information packets and applications for all types of community resources....
Human Resource Specialist - Focus on Employee Absence Management
- Simcoe, ON
- 6 hours ago
- Simcoe, ON
- 6 hours ago
Human Resources Specialist Location: Near Port Dover & Brantford, ON Industry: Automotive Manufacturing Job Type: Full-Time, Permanent Schedule: Monday to Friday, 8:30 AM 4:30 PM (On-site) Our...
LK Jordan has an IMMEDIATE opening for a Client Services Specialist needed to assist in taking of initial applications for housing, rent collection and continued occupancy for public housing...
Client Services Specialist (Sports and Subscriptions) - AXS
- Los Angeles, CA
- 7 hours ago
- Los Angeles, CA
- 7 hours ago
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events from concerts and festivals to sports and theater at some of the...
GENERAL DEFINITION OF WORK Under the supervision of the Director I - Information Technology, the Client Services Specialist will act as the primary point of contact for clients, ensuring a smooth...
Wholesale Lending Senior Client Services Specialist
- Lansing, MI
- 16 hours ago
- Lansing, MI
- 16 hours ago
Wholesale Lending Senior Client Services Specialist Summary: All Dart Bank team members take 100% ownership of their positions. They are proactive, flexible, courteous, and resourceful. They have...
- Butte, MT
- 16 hours ago
- Butte, MT
- 16 hours ago
Cultural Resource Specialist Work Location: Butte, MT Preferred. Will consider other major service locations within our Montana Service territory Pay range: $55,600 to $92,000 per year Employment...
Bilingual Community Outreach Specialist Dana-Farber Cancer Institute
- Brookline, MA
- 21 hours ago
- Brookline, MA
- 21 hours ago
The Bilingual Community Outreach Specialist demonstrates expertise in cancers and in working with medically underserved populations and communities. The overall responsibility includes conducting...
We offer excellent benefits. We give you your birthday off! This is a full time position M-F 8:30-4:30pm and includes: 100% Paid benefits; health, dental and vision insurance with UHA We honor 14...
Overview The Bilingual Community Outreach Specialist demonstrates expertise in cancers and in working with medically underserved populations and communities. The overall responsibility includes...
Summary About Us CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics....
Information and Referral Specialist Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Information and Referral Specialist Jobs Nationwide
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Information System
- Human Resources Management
- Leave Administration
- Water Conservation
- Land Management
- HR Policies & Procedures
- Cartography
- Natural Resource Management
- Employee Counseling
- SHRM Senior Certified Professional
- Community Resources
- Human Services
- Social Services
- Service Coordination
- Community Organizing
- Home Visits
- Suicide Prevention
- Depression
- Individualized Education Program
- Cultural Competency
- Autism
- Special Education
- Program Evaluation
- Health Education
- Medicaid
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Wellness
- Organizational Development
- Data Management
- Liaison
- Referrals
- Payroll
- Implementation
- Prioritizing
- Written Communication
- Consulting
- Telephone Skills
- Documentation
- Collaboration
- Events
- Flexibility
- Spanish
- Interpersonal Skills
- Education Experience
- Teaching
- Filing
- Reporting
- English
- Regulations
- Policy Development
- Problem Solving
- Bilingual
- Microsoft Office
- Time Management
- Research Skills
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Information and Referral Specialist Related Career Advice Articles
5 Unique Social Services Jobs
Read our guide to social services jobs – including probation officers, family therapists, and child advocates – to find the one that’s right for you.
Read article »
What Are the Differences Between Micro, Mezzo, and Macro Social Work?
Learn which type of social work career aligns best with your skills, experience, and goals.
Read article »