Information and Referral Specialist Jobs
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Clinical Resource Specialist RN - Relocation Offered!
- Washington, DC
- 6 days ago
- Washington, DC
- 6 days ago
General Summary of Position With minimal supervision from the Manager of Admissions and Clinical Resource Management, the CDI Specialist facilitates the modification of the clinical documentation...
Knowledge and skills required for the position are: Bachelor's Degree in Human Services (Social Work, Psychology or Counseling) with one (1) year of experience in group training facilitation serving...
Client Services Specialist #6242 US-NY-Latham Information Technology Top Secret w/ SCI On-site only Overview GovCIO is currently hiring for a Client Support Specialist to analyze issues, identify...
EA - Client Services Specialist I EA - Client Services Specialist I locations Remote, United States time type Full time posted on Posted 2 Days Ago time left to apply End Date: August 4, 2025 (21...
Resource Specialist - Early Childhood Education (Classified Position #1689)
- Auburn, AL
- 3 hours ago
- Auburn, AL
- 3 hours ago
Resource Specialist - Early Childhood Education (Classified Position #1689) About the Employer Welcome to Placer County Office of Education! Thank you for your interest in joining our PCOE family!...
High school diploma or GED required; bachelor's degree in Social Work, Human Services, or related field preferred B....
Information Referral Specialist Georgia - Clayton - Morrow NEW 1 additional location Administrative & Operations Support Secretary of State, Georgia - SOS 1 day ago Apply for Job Share this Job Sign...
Resource Specialist (TK-6,) 2025-26 year Pierce/Richmond #8128 About the Employer Growing a Community of Engaged Learners Connecting to Future Opportunities Through Innovative Education We are...
Resource Specialist (RSP) Teacher, Stone Creek Elementary About the Employer The Golden Valley Way! A District of Excellence Our school district excels above many others because our parents,...
Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan...
- Sacramento, CA
- 1 day ago
- Sacramento, CA
- 1 day ago
Special Education Resource Specialist Program Teacher (0.40 FTE) 2025/2026 *TEMPORARY* - Natoma Station Elementary About the Employer MISSION STATEMENT Folsom Cordova Unified School District is...
Provides members with known community resources and supports the care team to identify member community support and provide health education as appropriate....
The Client Services Specialist provides practice group administrative support and serves as a point-of-contact to legal and client teams to ensure compliance with firm and client...
Additional Job Details (if applicable) Familiarity with community resources and social services Strong communication, advocacy, and problem-solving skills Ability to build effective relationships with...
A Senior Client Services Specialist is responsible for establishing, maintaining and growing client relationships by satisfying their technical needs in a professional, expeditious and cost...
Information and Referral Specialist Online Courses and Training Opportunities
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Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Employee Relations
- Human Resources Information System
- Human Resources Management
- Employee Retention
- Leave Administration
- New Hire Paperwork
- HR Policies & Procedures
- Professional in Human Resources
- Open Enrollment
- SHRM Certified Professional
- SHRM Senior Certified Professional
- Employment Verification
- Exit Interviews
- Endangered Species
- New Hire Orientation
- Community Resources
- Social Services
- Homeless Services
- Human Services
- Home Visits
- Anxiety
- Depression
- Program Coordination
- Cultural Competency
- Autism
- Special Education
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Organizational Development
- Wellness
- Referrals
- Reimbursement
- Interviewing
- Background Checks
- Prioritizing
- Written Communication
- Verbal Communication
- Telephone Skills
- Education Experience
- Interpersonal Skills
- Events
- Collaboration
- Flexibility
- Documentation
- Reporting
- Filing
- Spanish
- Policy Development
- Regulations
- English
- Multitasking
- Problem Solving
- Microsoft Office
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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