Information and Referral Specialist Jobs in Pennsylvania
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Reference #: 25-11223 Genesis10 is currently seeking a Client Services Specialist with our financial services client in Pittsburgh, PA. This is a six-month + contract-to-hire position. This...
Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan...
Summary You will serve as a Supervisory Human Resource Specialist (Recruitment and Classification) in the Human Resource Division of CNSSC FLD DET MECH PA. Responsibilities You will serve as the...
Human Resource Specialist (4998)** Location **Mechanicsburg, PA** Job Code **4998** \# of Openings **1** Apply Now ( **Job Brief** Human Resources Support Specialist (4998) GVI, Inc, a Federal...
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing...
Openings as of 6/23/2025 Communications and Community Outreach Specialist JobID: 1581 Position Type: Support Staff/Communications Specialist Date Posted: 6/23/2025 Location: Administration...
services degree required; Prior experience in foster care, adoption, or other family serving systems preferred Excellent written and verbal communication skills Basic Computer skills Valid Driver's...
*No Experience Necessary* ABOUT THIS JOB *THIS POSITION REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE* As a Human Resources Specialist, you'll play a crucial role assisting your fellow...
Plays a pivotal role in ensuring the continuity of care of patients while serving as a key resource to local communities. Facilitates access to services and resources, working closely with...
Cozen O'Connor is seeking a Client Services Specialist to join our Philadelphia team. The position reports directly to the Client Services Supervisor and will work closely with the professional...
Client Services Specialist, Bio Admin Title : Client Services Specialist, Bio Admin Location : Exton, PA Full-time: on site Company Overview Frontage Laboratories Inc. is an award-winning,...
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Salary for Information and Referral Specialist Jobs in Pennsylvania
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Employee Relations
- Human Resources Information System
- Human Resources Management
- Resource Management
- New Hire Paperwork
- HR Policies & Procedures
- Natural Resource Management
- Open Enrollment
- SHRM Senior Certified Professional
- Employment Verification
- Endangered Species
- New Hire Orientation
- Community Resources
- Social Services
- Homeless Services
- Human Services
- Home Visits
- Anxiety
- Program Coordination
- Cultural Competency
- Special Education
- Advocacy
- Crisis Management
- Community Outreach
- File Management
- Client Services
- Organizational Development
- Wellness
- Data Management
- Business Correspondence
- Referrals
- Reimbursement
- Interviewing
- Implementation
- Military Background
- Prioritizing
- Written Communication
- Verbal Communication
- Telephone Skills
- Interpersonal Skills
- Events
- Education Experience
- Collaboration
- Flexibility
- Documentation
- Public Speaking
- Reporting
- Filing
- Regulations
- Spanish
- Policy Development
- English
- Multitasking
- Problem Solving
- Microsoft Office
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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