Information and Referral Specialist Jobs in Pennsylvania
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
As a Human Resources (HR) Specialist, you'll play a crucial role assisting fellow Soldiers progress their Army careers. You will provide personnel and HR support to commanders across all branches,...
WHO WE ARE AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in peoples lives while being...
Client Services Specialist#25-13498 Pittsburgh, PA On-site Contract Starts 4/14/2025 Ends 7/05/2025 Job Description Genesis10 is currently seeking a Client Services Specialist with our financial...
Client Services Specialist Philadelphia, PA Type: Direct-Hire Category: Administrative Salary: 40,000.00 Reference ID: 10041606 Shortcut: ruQt1A Role: Client Services Specialist Location:...
PHENND Fellows: Partner Resource Specialist
- Philadelphia, PA
- 60+ days ago
- Philadelphia, PA
- 60+ days ago
PHENND Fellows: Partner Resource Specialist In 2013, the School District of Philadelphia's Office of Strategic Partnerships ("OSP") was established to improve the way the District and schools...
Client Services Specialist, Bio Admin Title : Client Services Specialist, Bio Admin Location : Exton, PA Full-time: on site Company Overview Frontage Laboratories Inc. is an award-winning,...
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Salary for Information and Referral Specialist Jobs in Pennsylvania
Highest Education Level
Information and Referral Specialists in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Information System
- Performance Management
- Labor Relations
- Human Resources Management
- Leave Administration
- Resource Management
- Water Management
- Surface Water
- HR Policies & Procedures
- Cartography
- Natural Resource Management
- SHRM Senior Certified Professional
- Endangered Species
- Community Resources
- Human Services
- Social Services
- Community Organizing
- Home Visits
- Suicide Prevention
- Community Health
- Needs Assessment
- Individualized Education Program
- Cultural Competency
- Autism
- Special Education
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Wellness
- Organizational Development
- Business Administration
- Curriculum Development
- Liaison
- Recordkeeping
- Referrals
- Interviewing
- Implementation
- Written Communication
- Prioritizing
- Consulting
- Telephone Skills
- Documentation
- Collaboration
- Events
- Flexibility
- Spanish
- Teaching
- Education Experience
- Filing
- Reporting
- English
- Regulations
- Policy Development
- Problem Solving
- Bilingual
- Microsoft Office
- Time Management
- Research Skills
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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