Information and Referral Specialist Jobs in Pennsylvania
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education...
About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking...
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing...
services degree required; Prior experience in foster care, adoption, or other family serving systems preferred Excellent written and verbal communication skills Basic Computer skills Valid Driver's...
Plays a pivotal role in ensuring the continuity of care of patients while serving as a key resource to local communities. Facilitates access to services and resources, working closely with...
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Salary for Information and Referral Specialist Jobs in Pennsylvania
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Information System
- Human Resources Management
- Leave Administration
- New Hire Paperwork
- HR Policies & Procedures
- Cartography
- Exit Interviews
- Endangered Species
- Community Resources
- Social Services
- Homeless Services
- Community Organizing
- Human Services
- Home Visits
- Anxiety
- Depression
- Program Coordination
- Mental Health
- Cultural Competency
- Autism
- Advocacy
- Case Management
- Crisis Management
- Mediation
- Community Outreach
- Client Services
- File Management
- Organizational Development
- Wellness
- Business Correspondence
- Referrals
- Reimbursement
- Interviewing
- Prioritizing
- Written Communication
- Verbal Communication
- Telephone Skills
- Education Experience
- Interpersonal Skills
- Events
- Collaboration
- Flexibility
- Documentation
- Reporting
- Policy Development
- Filing
- Public Speaking
- Bachelor's Degree
- Spanish
- English
- Regulations
- Multitasking
- Problem Solving
- Microsoft Office
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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