Information and Referral Specialist Jobs in North Carolina
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Easterseals UCP of NC & VA Human Resource Specialist in Winterville , North Carolina If you are seeking an opportunity to support Human Resources in an organization that cares for its communities,...
Location: Wilmington NC 28403; Carolina Beach, NC Job Description: Associa is currently looking for a Client Services Specialist to join our Rhome team in Wilmington, NC. The Client Services...
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: The Senior Human...
The Client Services Specialist serves as first point of contact for clients when they have questions or issues to report, working directly with Deluxe Deluxe Treasury Management Service ( TMS )...
Envestnet is seeking a passionate and talented Client Services Specialist to join our Moneyguide team. This is a hybrid role, with in-office work required at our Powhatan, VA, Berwyn, PA, or...
This position will help support the continuity and development of partnerships with local community resources....
This position will help support the continuity and development of partnerships with local community resources....
Special Operations Community Resource Coordinator (CRC) (4th POG
- Fort Bragg, NC
- 30+ days ago
- Fort Bragg, NC
- 30+ days ago
A bachelor's degree in education, human/social services or related field or four years' experience providing social service education, or work/family life consultation or coordination services....
Demographic Data for North Carolina
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Salary for Information and Referral Specialist Jobs in North Carolina
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Management
- Leave Administration
- Resource Management
- Land Management
- File Maintenance
- HR Policies & Procedures
- Natural Resource Management
- Community Resources
- Harm Reduction
- Human Services
- Social Services
- Home Visits
- Suicide Prevention
- Cultural Competency
- Program Evaluation
- Special Education
- Autism
- Case Management
- Patient Education
- Health Education
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Curriculum Development
- Wellness
- Program Development
- Business Correspondence
- Reimbursement
- Referrals
- Interviewing
- Implementation
- Prioritizing
- Telephone Skills
- Mentoring
- Flexibility
- Documentation
- Collaboration
- Events
- Spanish
- Bachelor's Degree
- Education Experience
- Filing
- Reporting
- English
- Regulations
- Sales
- Policy Development
- Bilingual
- Problem Solving
- Microsoft Office
- Time Management
- Research Skills
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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