Information and Referral Specialist Jobs in New York City, NY
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Client Services Specialist for the Division of Tenant & Owner Resources
- New York City, NY
- 7 hours ago
- New York City, NY
- 7 hours ago
The New York City Department of Housing Preservation and Development (HPD) is the nation's largest municipal housing preservation and development agency. Its mission is to promote quality and...
- New York, NY (2 miles from New York City, NY)
- 2 days ago
- New York, NY (2 miles from New York City, NY)
- 2 days ago
Position Details Position Information About Fordham Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more...
Position Information Position Number S00634 Position Title Trades Client Services Specialist Division/Portfolio Trades and Apprenticeship Department/Program Portfolio Dean's Office (P4) Location...
- New York, NY (2 miles from New York City, NY)
- 4 days ago
- New York, NY (2 miles from New York City, NY)
- 4 days ago
Company Description Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist...
- New York, NY (2 miles from New York City, NY)
- 5 days ago
- New York, NY (2 miles from New York City, NY)
- 5 days ago
Company Overview:Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and...
Senior Human Resource Specialist
- New York, NY (2 miles from New York City, NY)
- 7 days ago
- New York, NY (2 miles from New York City, NY)
- 7 days ago
Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations...
Client Services Specialist - Mutual Funds
- New York, NY (2 miles from New York City, NY)
- 13 days ago
- New York, NY (2 miles from New York City, NY)
- 13 days ago
Client Services Specialist - Mutual Funds KeyBank Brooklyn, Ohio, United States 1 day ago Quick Job type Full-time Quick Job description Hours : Monday-Friday (8am - 5pm) Location : 2 days in...
Part Time Client Services Specialist
- New York, NY (2 miles from New York City, NY)
- 15 days ago
- New York, NY (2 miles from New York City, NY)
- 15 days ago
intervention including mediation and de-escalation skills to diffuse situations between residents' family members and/or roommates; Participate in trainings to improve client centered practice skills...
Remote WorkClient Services Specialist - 2nd Shift
- New York, NY (2 miles from New York City, NY)
- 17 days ago
- New York, NY (2 miles from New York City, NY)
- 17 days ago
Toppan Merrill is a global technology leader committed to simplifying the complexity of regulatory disclosure and communications. We offer the most intuitive end-to-end SaaS platform for complex...
- New York, NY (2 miles from New York City, NY)
- 30+ days ago
- New York, NY (2 miles from New York City, NY)
- 30+ days ago
Material Resource Specialist Building & Design Resources Employer: New York, NY, US Location: Tue, Jun 24 '25 Posted on: $40 - $45 hourly Pay: Building & Design Resources is a team of material...
- New York, NY (2 miles from New York City, NY)
- 30+ days ago
- New York, NY (2 miles from New York City, NY)
- 30+ days ago
About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking...
- New York, NY (2 miles from New York City, NY)
- 30+ days ago
- New York, NY (2 miles from New York City, NY)
- 30+ days ago
intervention including mediation and de-escalation skills to diffuse situations between residents' family members and/or roommates; Participate in trainings to improve client centered practice skills...
Remote WorkBasic Needs Resource Specialist- Part Time
- Paterson, NJ (16 miles from New York City, NY)
- 30+ days ago
- Paterson, NJ (16 miles from New York City, NY)
- 30+ days ago
Passaic County Community College is looking for a Basic Needs Resource Specialist. The Basic Needs Resource Specialist will assist with technical, programmatic, and day to day operations of the...
- New York, NY (2 miles from New York City, NY)
- 30+ days ago
- New York, NY (2 miles from New York City, NY)
- 30+ days ago
The Community Outreach Specialist plays a key role in strengthening Rising Ground's connection with the communities we serve. This position is responsible for supporting and executing outreach...
- New York, NY (2 miles from New York City, NY)
- 30+ days ago
- New York, NY (2 miles from New York City, NY)
- 30+ days ago
Member Resource Specialist 1199SEIU Family of Funds - 3.9 New York, NY Job Details Full-time $43,000 - $53,800 a year 11 hours ago Qualifications Microsoft Word Some college Microsoft Excel...
Demographic Data for New York City, NY
Moving to New York City, NY? Find some basic demographic data about New York City, NY below.
Information and Referral Specialist Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Information and Referral Specialist Jobs in New York City, NY
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in New York City, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employment Law
- Employee Relations
- Legal Compliance
- Land Management
- Client Management
- Compensation Administration
- HR Compliance
- Professional in Human Resources
- Senior Professional in Human Resources
- Natural Resource Management
- HR Metrics
- SHRM Certified Professional
- SHRM Senior Certified Professional
- Exit Interviews
- Endangered Species
- Community Resources
- Social Services
- Homeless Services
- Medical Social Work
- Human Services
- Home Visits
- Suicide Prevention
- Cultural Competency
- Program Implementation
- Special Education
- Advising
- Community Outreach
- Client Services
- File Management
- Wellness
- Liaison
- Referrals
- Reimbursement
- Staffing
- Decision Making
- Prioritizing
- Payroll
- Consulting
- Policy Administration
- Written Communication
- Education Experience
- Documentation
- Verbal Communication
- Telephone Skills
- Events
- Employee Development
- Collaboration
- Interpersonal Skills
- Flexibility
- Reporting
- Policy Development
- English
- Spanish
- Problem Solving
- Regulations
- Bilingual
- Microsoft Office
- Research Skills
- Time Management
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Information and Referral Specialist Related Career Advice Articles
5 Unique Social Services Jobs
Read our guide to social services jobs – including probation officers, family therapists, and child advocates – to find the one that’s right for you.
Read article »
What Are the Differences Between Micro, Mezzo, and Macro Social Work?
Learn which type of social work career aligns best with your skills, experience, and goals.
Read article »