Information and Referral Specialist Jobs in New York City, NY
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Client Services Specialist - Domestic Violence Shelter Lang House
- New York, NY (2 miles from New York City, NY)
- 1 day ago
- New York, NY (2 miles from New York City, NY)
- 1 day ago
intervention including mediation and de-escalation skills to diffuse situations between residents family members and/or roommates;Participate in trainings to improve client centered practice skills...
Remote Work- New York, NY (2 miles from New York City, NY)
- 1 day ago
- New York, NY (2 miles from New York City, NY)
- 1 day ago
intervention including mediation and de-escalation skills to diffuse situations between residents family members and/or roommates;Participate in trainings to improve client centered practice skills...
Remote WorkCommunity Resource Coordinator III
- New York, NY (2 miles from New York City, NY)
- 1 day ago
- New York, NY (2 miles from New York City, NY)
- 1 day ago
Provides members with known community resources and works with the care team to identify member community support and provide health education as appropriate. + Must reside in NY + Provides ongoing...
Client Services Specialist - Domestic Violence Shelter, Willow
- Bronx, NY (8 miles from New York City, NY)
- 2 days ago
- Bronx, NY (8 miles from New York City, NY)
- 2 days ago
intervention including mediation and de-escalation skills to diffuse situations between residents family members and/or roommates;Participate in trainings to improve client centered practice skills...
Remote Work- Brooklyn, NY (1 mile from New York City, NY)
- 10 days ago
- Brooklyn, NY (1 mile from New York City, NY)
- 10 days ago
The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City...
Client Services Specialist - Domestic Violence Shelter, Parrish
- New York, NY (2 miles from New York City, NY)
- 13 days ago
- New York, NY (2 miles from New York City, NY)
- 13 days ago
intervention including mediation and de-escalation skills to diffuse situations between residents family members and/or roommates;Participate in trainings to improve client centered practice skills...
Remote WorkClient Services Specialist for the Division of Tenant & Owner Resources
- New York, NY (2 miles from New York City, NY)
- 21 days ago
- New York, NY (2 miles from New York City, NY)
- 21 days ago
The New York City Department of Housing Preservation and Development (HPD) is the nations largest municipal housing preservation and development agency. Its mission is to promote quality and...
Community Resource Coordinator III
- Rosedale, NY (14 miles from New York City, NY)
- 25 days ago
- Rosedale, NY (14 miles from New York City, NY)
- 25 days ago
Provides members with known community resources and works with the care team to identify member community support and provide health education as appropriate....
Human Resource Specialist - HRIS & Data Analytics
- Lyndhurst, NJ (7 miles from New York City, NY)
- 30+ days ago
- Lyndhurst, NJ (7 miles from New York City, NY)
- 30+ days ago
Job Description: Inquire for details Job Requirements: Bachelor's degree required; Inquire for details Job Criteria: Start Date: 10/01/2025 Position Type: Full-Time Temporary Years of Experience...
Referral & Resource Specialist - Part-Time
- New Hyde Park, NY (17 miles from New York City, NY)
- 30+ days ago
- New Hyde Park, NY (17 miles from New York City, NY)
- 30+ days ago
We are looking for candidates to work on the new Massachusetts Behavioral Health Help Line with knowledge of behavioral health social services and insurance systems, and a deep understanding of the...
Referral & Resource Specialist
- New Hyde Park, NY (17 miles from New York City, NY)
- 30+ days ago
- New Hyde Park, NY (17 miles from New York City, NY)
- 30+ days ago
We are looking for candidates to work on the new Massachusetts Behavioral Health Help Line with knowledge of behavioral health social services and insurance systems, and a deep understanding of the...
Referral & Resource Specialist - Part-Time
- New York, NY (2 miles from New York City, NY)
- 30+ days ago
- New York, NY (2 miles from New York City, NY)
- 30+ days ago
We are looking for candidates to work on the new Massachusetts Behavioral Health Help Line with knowledge of behavioral health social services and insurance systems, and a deep understanding of the...
Referral & Resource Specialist
- Great Neck, NY (15 miles from New York City, NY)
- 30+ days ago
- Great Neck, NY (15 miles from New York City, NY)
- 30+ days ago
We are looking for candidates to work on the new Massachusetts Behavioral Health Help Line with knowledge of behavioral health social services and insurance systems, and a deep understanding of the...
Community Resource Specialist - Residential Services
- New York, NY (2 miles from New York City, NY)
- 45+ days ago
- New York, NY (2 miles from New York City, NY)
- 45+ days ago
Provide crisis intervention services as needed....
- Staten Island, NY (7 miles from New York City, NY)
- 45+ days ago
- Staten Island, NY (7 miles from New York City, NY)
- 45+ days ago
Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and...
Demographic Data for New York City, NY
Moving to New York City, NY? Find some basic demographic data about New York City, NY below.
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Salary for Information and Referral Specialist Jobs in New York City, NY
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in New York City, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Hydrology
- Forestry
- Employee Relations
- Human Resources Management
- Resource Management
- Water Management
- Surface Water
- HR Systems
- New Hire Paperwork
- HR Policies & Procedures
- Natural Resource Management
- Exit Interviews
- Community Resources
- Social Services
- Harm Reduction
- Homeless Services
- Human Services
- Community Organizing
- Home Visits
- Depression
- Community Service
- Needs Assessment
- Cultural Competency
- Autism
- Special Education
- Social Skills
- Crisis Management
- Community Outreach
- File Management
- Client Services
- Wellness
- Discretion
- Curriculum Development
- Business Correspondence
- Referrals
- Implementation
- Prioritizing
- Verbal Communication
- Telephone Skills
- Collaboration
- Events
- Flexibility
- Documentation
- Interpersonal Skills
- Bachelor's Degree
- Education Experience
- Teaching
- Filing
- Reporting
- Spanish
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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