Information and Referral Specialist Jobs in New York
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
As a Human Resources (HR) Specialist, you'll play a crucial role assisting fellow Soldiers progress their Army careers. You will provide personnel and HR support to commanders across all branches,...
Assistant Coalition Coordinator (Community Outreach Specialist)
- Buffalo, NY
- 15 hours ago
- Buffalo, NY
- 15 hours ago
Preferred Qualifications: Experience with public/media relations, health care, human services, working with community groups or a related field....
intervention including mediation and de-escalation skills to diffuse situations between residents' family members and/or roommates Plan, implement and/or research self-care and other social activities...
Human Resources Specialist (Human Resource Specialist)
- New York, NY
- 11 days ago
- New York, NY
- 11 days ago
Human Resources Specialist (Human Resource Specialist) Department of Justice Justice, Bureau of Prisons/Federal Prison System Summary Corrections professionals who foster a humane and secure...
Community Resource Specialist - Residential Services
- New York, NY
- 11 days ago
- New York, NY
- 11 days ago
Provide crisis intervention services as needed....
Disability Resource Specialist 3.7 3.7 out of 5 stars New York, NY 10018 Job Path supports people with developmental disabilities as they make choices about their lives and play valued roles in...
Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and...
Community Outreach Specialist 3.5 3.5 out of 5 stars Waterloo, NY 13165 Many People... One Strong Community... Join Our Growing Team! Mozaic is seeking a full-time Community Outreach Specialist...
A Community Outreach Worker discerns needs of tenants and makes referrals to appropriate agencies facilitating access to quality employment, health care and social services, providing health education...
Child Care Resource Specialist Child Care Resource Network Date Posted: 03/25/2025 Location: Buffalo, New York Salary/Wage: $18.72 - $19.47 an hour Job Type: Full-time Work Arrangement: Hybrid...
Community Outreach Specialist - Bilingual Spanish Required - New York City, NY
- New York, NY
- 30+ days ago
- New York, NY
- 30+ days ago
Community Outreach Specialist - Bilingual Spanish Required - New York City, NY Req #685 New York, NY, USA Job Description Posted Monday, March 24, 2025 at 10:00 PM How many people can answer the...
Remote WorkClient Services Specialist for the Division of Tenant & Owner Resources
- New York City, NY
- 30+ days ago
- New York City, NY
- 30+ days ago
About HPD: The New York City Department of Housing Preservation and Development (HPD) is the nation's largest municipal housing preservation and development agency. Its mission is to promote...
2 POSITIONS AVAILABLE (Full-Time) The NYS Statewide Language Regional Bilingual Education Resource Network (RBERN) at NYU Metropolitan Center for Research on Equity and the Transformation of...
Who We Are: Wealthspire Advisors is a New York City-based, independent registered investment Advisory firm with $20B in AUM. We have more than 300 employees serving clients from 22 offices in 12...
2 POSITIONS AVAILABLE (Full-Time) The NYS Statewide Language Regional Bilingual Education Resource Network (RBERN) at NYU Metropolitan Center for Research on Equity and the Transformation of...
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Salary for Information and Referral Specialist Jobs in New York
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Information System
- Performance Management
- Labor Relations
- Human Resources Management
- Leave Administration
- Resource Management
- Water Management
- Surface Water
- Cartography
- Natural Resource Management
- SHRM Senior Certified Professional
- Endangered Species
- Community Resources
- Human Services
- Social Services
- Service Coordination
- Community Organizing
- Home Visits
- Suicide Prevention
- Community Health
- Individualized Education Program
- Cultural Competency
- Special Education
- Case Management
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Wellness
- Organizational Development
- Business Administration
- Curriculum Development
- Liaison
- Recordkeeping
- Referrals
- Interviewing
- Implementation
- Written Communication
- Prioritizing
- Consulting
- Telephone Skills
- Documentation
- Collaboration
- Events
- Flexibility
- Spanish
- Teaching
- Education Experience
- Filing
- Reporting
- English
- Regulations
- Policy Development
- Problem Solving
- Bilingual
- Microsoft Office
- Time Management
- Research Skills
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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