Information and Referral Specialist Jobs in New York
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
We are looking for candidates to work on the new Massachusetts Behavioral Health Help Line with knowledge of behavioral health social services and insurance systems, and a deep understanding of the...
Pay Range: $20.00 - $25.50 POSITION SUMMARY: The Human Resources Specialist will lead onsite HR initiatives supporting leadership and Outfitters in the store in the following areas: staffing,...
We are looking for candidates to work on the new Massachusetts Behavioral Health Help Line with knowledge of behavioral health social services and insurance systems, and a deep understanding of the...
Material Resource Specialist Building & Design Resources Employer: New York, NY, US Location: Tue, Jun 24 '25 Posted on: $40 - $45 hourly Pay: Building & Design Resources is a team of material...
Client Services Specialist - Domestic Violence Shelter Lang House
- New York, NY
- 9 days ago
- New York, NY
- 9 days ago
intervention including mediation and de-escalation skills to diffuse situations between residents' family members and/or roommates; Participate in trainings to improve client centered practice skills...
Remote WorkAbout us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking...
intervention including mediation and de-escalation skills to diffuse situations between residents' family members and/or roommates; Participate in trainings to improve client centered practice skills...
Remote WorkLocation: Middletown, NY (Orange County) Hours: M-F flex and some weekends 830 to 5 Rate of Pay: $20.35 OVERVIEW OF PRIMARY RESPONSIBILITES : Orange County Healthy Families is a home visiting...
The Community Outreach Specialist plays a key role in strengthening Rising Ground's connection with the communities we serve. This position is responsible for supporting and executing outreach...
Member Resource Specialist 1199SEIU Family of Funds - 3.9 New York, NY Job Details Full-time $43,000 - $53,800 a year 11 hours ago Qualifications Microsoft Word Some college Microsoft Excel...
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing...
Client Services Specialist for the Division of Tenant & Owner Resources
- Bronx, NY
- 22 days ago
- Bronx, NY
- 22 days ago
The New York City Department of Housing Preservation and Development (HPD) is the nation's largest municipal housing preservation and development agency. Its mission is to promote quality and...
Client Services Specialist for the Division of Tenant & Owner Resources
- Peck Slip, NY
- 23 days ago
- Peck Slip, NY
- 23 days ago
The New York City Department of Housing Preservation and Development (HPD) is the nation's largest municipal housing preservation and development agency. Its mission is to promote quality and...
The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City...
resources in the local market Able to maintain clear professional boundaries with patients and coworkers Commitment to represent the company with professionalism Demonstrates cultural competency and...
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Salary for Information and Referral Specialist Jobs in New York
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Employee Relations
- Human Resources Information System
- Human Resources Management
- Employee Retention
- Leave Administration
- New Hire Paperwork
- HR Policies & Procedures
- Professional in Human Resources
- Open Enrollment
- SHRM Certified Professional
- SHRM Senior Certified Professional
- Exit Interviews
- Endangered Species
- New Hire Orientation
- Community Resources
- Social Services
- Homeless Services
- Human Services
- Home Visits
- Anxiety
- Depression
- Program Coordination
- Cultural Competency
- Autism
- Special Education
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Organizational Development
- Wellness
- Business Correspondence
- Referrals
- Reimbursement
- Interviewing
- Background Checks
- Prioritizing
- Written Communication
- Verbal Communication
- Telephone Skills
- Education Experience
- Interpersonal Skills
- Events
- Collaboration
- Flexibility
- Documentation
- Reporting
- Filing
- Spanish
- Regulations
- Policy Development
- English
- Multitasking
- Problem Solving
- Microsoft Office
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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