Information and Referral Specialist Jobs in New York

An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.

Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.

1-15 of 21 Jobs

Referral & Resource Specialist

  • New Hyde Park, NY
  • 21 hours ago
  • New Hyde Park, NY
  • 21 hours ago

We are looking for candidates to work on the new Massachusetts Behavioral Health Help Line with knowledge of behavioral health social services and insurance systems, and a deep understanding of the...

Human Resource Specialist

  • Utica, NY
  • 1 day ago
  • Utica, NY
  • 1 day ago

Pay Range: $20.00 - $25.50 POSITION SUMMARY: The Human Resources Specialist will lead onsite HR initiatives supporting leadership and Outfitters in the store in the following areas: staffing,...

Referral & Resource Specialist

  • New York, NY
  • 1 day ago
  • New York, NY
  • 1 day ago

We are looking for candidates to work on the new Massachusetts Behavioral Health Help Line with knowledge of behavioral health social services and insurance systems, and a deep understanding of the...

Material Resource Specialist

  • New York, NY
  • 6 days ago
  • New York, NY
  • 6 days ago

Material Resource Specialist Building & Design Resources Employer: New York, NY, US Location: Tue, Jun 24 '25 Posted on: $40 - $45 hourly Pay: Building & Design Resources is a team of material...

Client Services Specialist - Domestic Violence Shelter Lang House

  • New York, NY
  • 8 days ago
  • New York, NY
  • 8 days ago

intervention including mediation and de-escalation skills to diffuse situations between residents' family members and/or roommates; Participate in trainings to improve client centered practice skills...

Remote Work

Resource Specialist / Manager

  • New York, NY
  • 8 days ago
  • New York, NY
  • 8 days ago

About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking...

Client Services Specialist

  • New York, NY
  • 9 days ago
  • New York, NY
  • 9 days ago

intervention including mediation and de-escalation skills to diffuse situations between residents' family members and/or roommates; Participate in trainings to improve client centered practice skills...

Remote Work

Community Outreach Specialist

  • Middletown, NY
  • 10 days ago
  • Middletown, NY
  • 10 days ago

Location: Middletown, NY (Orange County) Hours: M-F flex and some weekends 830 to 5 Rate of Pay: $20.35 OVERVIEW OF PRIMARY RESPONSIBILITES : Orange County Healthy Families is a home visiting...

Community Outreach Specialist

  • New York, NY
  • 11 days ago
  • New York, NY
  • 11 days ago

The Community Outreach Specialist plays a key role in strengthening Rising Ground's connection with the communities we serve. This position is responsible for supporting and executing outreach...

Member Resource Specialist

  • New York, NY
  • 13 days ago
  • New York, NY
  • 13 days ago

Member Resource Specialist 1199SEIU Family of Funds - 3.9 New York, NY Job Details Full-time $43,000 - $53,800 a year 11 hours ago Qualifications Microsoft Word Some college Microsoft Excel...

Mortgage Product Resource Specialist

  • New York, NY
  • 15 days ago
  • New York, NY
  • 15 days ago

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing...

The New York City Department of Housing Preservation and Development (HPD) is the nation's largest municipal housing preservation and development agency. Its mission is to promote quality and...

Client Services Specialist for the Division of Tenant & Owner Resources

  • Peck Slip, NY
  • 22 days ago
  • Peck Slip, NY
  • 22 days ago

The New York City Department of Housing Preservation and Development (HPD) is the nation's largest municipal housing preservation and development agency. Its mission is to promote quality and...

Resource Specialist

  • Bowling Green, NY
  • 22 days ago
  • Bowling Green, NY
  • 22 days ago

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City...

Community Outreach Specialist

  • Holbrook, NY
  • 24 days ago
  • Holbrook, NY
  • 24 days ago

resources in the local market Able to maintain clear professional boundaries with patients and coworkers Commitment to represent the company with professionalism Demonstrates cultural competency and...

Demographic Data for New York

Moving to New York? Find some basic demographic data about New York below.


Local
National
20,201,017
534,422

Information and Referral Specialist Online Courses and Training Opportunities

iHireSocialServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Principles of Information Security
The student will be able to:Classify and differentiate a basic working knowledge of cybersecurity awareness and threats.Describe the roles, responsibilities, and tools of a cybersecurity...
Introduction to Confidential Information and Remedies
This free Confidential Information Training online course begins with defining confidential information. Confidential information refers to any information that can be protected by a promise or a...
Information Systems Risk Manager
Risk reflects the likelihood of events occurring and the impact those have on an enterprise. Meanwhile, risk management is the system of balancing the risk associated with business activities with...

Title Synonyms

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Salary for Information and Referral Specialist Jobs in New York

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireSocialServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Information and Referral Specialist positions.



Highest Education Level

Information and Referral Specialists in New York offer the following education background
Master's Degree
46.0%
Bachelor's Degree
40.0%
Associate's Degree
5.2%
Doctorate Degree
3.3%
Vocational Degree or Certification
2.4%
High School or GED
2.3%
Some College
0.6%
Some High School
0.1%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Information and Referral Specialists in New York
2-4 years
32.4%
Less than 1 year
24.9%
1-2 years
24.2%
None
11.3%
4-6 years
7.0%
6-8 years
0.2%



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