Information and Referral Specialist Jobs in New York
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Full-Time Information and Assistance Specialist for Greene County NY Connects
- Greene, NY
- 3 days ago
- Greene, NY
- 3 days ago
A knowledge of Greene County and its public and private providers of health and human services is helpful but can also be learned....
Knowledge, Skills Required: Associate degree required in business, marketing, early childhood education, or human services....
Job Requirements Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and...
If you are looking to become part of a team who works together to succeed and enjoys talking to customers to be the helpful hand then this is a great opportunity to get in with the company and...
The Human Resource Specialist works closely with the Senior People Advisor and the Management Team to ensure our new HR model succeeds and supports the vision and strategy of FrieslandCampina....
intervention including mediation and de-escalation skills to diffuse situations between residents' family members and/or roommates; Participate in trainings to improve client centered practice skills...
Community Outreach Specialist Bowery Residents' Committee Post Date: Feb 21, 2025 Job Type: Full Time Start Date: - n/a - Salary: - n/a - Location: US - New York - Manhattan Job Reference: - n/a -...
The Community Resource Specialist (CRS) is the direct liaison with people seeking information and help from health & human service programs....
Part-Time Resource Specialist in Bilingual Education or World Language Instruction
- New York, NY
- 30+ days ago
- New York, NY
- 30+ days ago
Part-Time Resource Specialist in Bilingual Education or World Language Instruction New York University Application First Name Last Name Email address Captcha / Bot check: Copy from here ...to here...
- New York, NY
- 30+ days ago
- New York, NY
- 30+ days ago
The NYS Statewide Language Regional Bilingual Education Resource Network (RBERN) at NYU Metropolitan Center for Research on Equity and the Transformation of Schools (NYU Metro Center) invites...
HUB International Limited (HUB) is the 5th largest global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and...
About Fordham: Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine...
Client Services Specialist - Domestic Violence Shelter, Prelude
- New York, NY
- 45+ days ago
- New York, NY
- 45+ days ago
intervention CPR Certification High school diploma or GED First Aid Certification Guard Card Client services Discharge planning Alternative dispute resolution Computer skills 2 years Entry level Full...
Client Services Specialist - Domestic Violence Shelter Lang
- New York, NY
- 45+ days ago
- New York, NY
- 45+ days ago
intervention including mediation and de-escalation skills to diffuse situations between residents' family members and/or roommates; Participate in trainings to improve client centered practice skills...
Client Services Specialist - Domestic Violence Shelter Orchid
- New York, NY
- 45+ days ago
- New York, NY
- 45+ days ago
intervention CPR Certification High school diploma or GED First Aid Certification Guard Card Client services Discharge planning Alternative dispute resolution Computer skills 2 years Entry level Full...
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Salary for Information and Referral Specialist Jobs in New York
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Management
- Leave Administration
- Resource Management
- Water Quality
- Land Management
- Natural Resource Management
- Community Resources
- Harm Reduction
- Human Services
- Social Services
- Client Advocacy
- Anxiety
- Suicide Prevention
- Cultural Competency
- Program Evaluation
- Special Education
- Social Skills
- Case Management
- Patient Education
- Health Education
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Organizational Development
- Curriculum Development
- Wellness
- Program Development
- Reimbursement
- Referrals
- Interviewing
- Payroll
- Implementation
- Prioritizing
- Telephone Skills
- Mentoring
- Flexibility
- Documentation
- Collaboration
- Events
- Spanish
- Interpersonal Skills
- Bachelor's Degree
- Education Experience
- Filing
- Reporting
- Teaching
- English
- Regulations
- Policy Development
- Bilingual
- Problem Solving
- Microsoft Office
- Time Management
- Research Skills
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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