Information and Referral Specialist Jobs in Detroit, MI
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Information and Referral Specialist
- Taylor, MI (13 miles from Detroit, MI)
- 1 day ago
- Taylor, MI (13 miles from Detroit, MI)
- 1 day ago
Bachelor's Degree in social work, human services or related field preferred. Minimum 2 years of experience in Information and Referral, crisis intervention, or social services preferred....
The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by...
Senior Client Services Specialist
- Canton, MI (21 miles from Detroit, MI)
- 25 days ago
- Canton, MI (21 miles from Detroit, MI)
- 25 days ago
UL Solutions is seeking a Senior Client Services Specialist to join our team in Canton, MA. This hybrid role requires working on-site three days per week. In this role, you will manage and...
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Salary for Information and Referral Specialist Jobs in Detroit, MI
Required or preferred licenses and certifications for Information and Referral Specialist positions.
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Information and Referral Specialists in Detroit, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Hydrology
- Forestry
- Employee Relations
- Human Resources Management
- Resource Management
- Water Management
- Surface Water
- HR Systems
- New Hire Paperwork
- HR Policies & Procedures
- Natural Resource Management
- Exit Interviews
- Community Resources
- Social Services
- Harm Reduction
- Homeless Services
- Human Services
- Community Organizing
- Home Visits
- Depression
- Community Service
- Needs Assessment
- Cultural Competency
- Autism
- Special Education
- Social Skills
- Crisis Management
- Community Outreach
- File Management
- Client Services
- Wellness
- Discretion
- Curriculum Development
- Business Correspondence
- Referrals
- Implementation
- Prioritizing
- Verbal Communication
- Telephone Skills
- Collaboration
- Events
- Flexibility
- Documentation
- Interpersonal Skills
- Bachelor's Degree
- Education Experience
- Teaching
- Filing
- Reporting
- Spanish
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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