Information and Referral Specialist Jobs in Michigan
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Human Resources Specialist Job Overview: As a Human Resources Specialist, you will be the cornerstone of our admin department, contributing to the overall success of the organization by supporting...
AUTOMATION POWERED BY INNOVATION Established in 1937, Paslin is a leader in the automation sector. With a strong foundation in engineering excellence and vertical manufacturing capabilities, we...
Wholesale Lending Senior Client Services Specialist Summary: All Dart Bank team members take 100% ownership of their positions. They are proactive, flexible, courteous, and resourceful. They have...
Are you passionate about connecting people to the resources they need most? Do you have a keen eye for detail, love engaging with the community, and enjoy keeping information organized and...
Post Acute Resource Specialist - Full Time Day Shift - Traverse City, MI
- Traverse City, MI
- 20 days ago
- Traverse City, MI
- 20 days ago
Facilitates prompt processing of all requests for post-acute services including durable medical equipment (DME), and appointments with community resources....
: Provide outreach to homeless and economically challenged populations who are experiencing homelessness or at imminent risk of being homeless in rural communities, including Veterans. Assist...
The Lead Information & Referral Specialist offers support to the 2-1-1 Program Supervisor and the 2-1-1 staff....
Minimum Requirements: Bachelors degree in education, social work, human services, and/or related field....
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Information and Referral Specialist Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Information and Referral Specialist Jobs in Michigan
Highest Education Level
Information and Referral Specialists in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Information System
- Performance Management
- Labor Relations
- Human Resources Management
- Leave Administration
- Resource Management
- Water Management
- Surface Water
- HR Policies & Procedures
- Cartography
- Natural Resource Management
- SHRM Senior Certified Professional
- Endangered Species
- Community Resources
- Human Services
- Social Services
- Community Organizing
- Home Visits
- Suicide Prevention
- Community Health
- Individualized Education Program
- Cultural Competency
- Special Education
- Case Management
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Wellness
- Organizational Development
- Business Administration
- Curriculum Development
- Liaison
- Recordkeeping
- Referrals
- Interviewing
- Implementation
- Written Communication
- Prioritizing
- Consulting
- Telephone Skills
- Documentation
- Collaboration
- Events
- Flexibility
- Spanish
- Teaching
- Education Experience
- Filing
- Reporting
- English
- Regulations
- Policy Development
- Problem Solving
- Bilingual
- Microsoft Office
- Time Management
- Research Skills
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Information and Referral Specialist Related Career Advice Articles

5 Unique Social Services Jobs
Read our guide to social services jobs – including probation officers, family therapists, and child advocates – to find the one that’s right for you.
Read article »
What Are the Differences Between Micro, Mezzo, and Macro Social Work?
Learn which type of social work career aligns best with your skills, experience, and goals.
Read article »