Information and Referral Specialist Jobs in Newton, MA
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Natural Resource Specialist 4 - Forest Resource Analyst
- Quincy, MA (11 miles from Newton, MA)
- 3 days ago
- Quincy, MA (11 miles from Newton, MA)
- 3 days ago
Initial Posting Date: 06/09/2025 Application Deadline: 06/30/2025 Agency: Forestry Department Salary Range: $6,123 - $9,409 Position Type: Employee Position Title: Natural Resource Specialist 4 -...
- Boston, MA (6 miles from Newton, MA)
- 4 days ago
- Boston, MA (6 miles from Newton, MA)
- 4 days ago
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...
Information and Referral Specialist
- Malden, MA (8 miles from Newton, MA)
- 5 days ago
- Malden, MA (8 miles from Newton, MA)
- 5 days ago
The Information and Referral Specialist provides screening and referral for all MVES programs by establishing initial need, age and income eligibility....
Resource Specialist II Dana-Farber Cancer Institute
- Boston, MA (6 miles from Newton, MA)
- 5 days ago
- Boston, MA (6 miles from Newton, MA)
- 5 days ago
resources....
- Boston, MA (6 miles from Newton, MA)
- 6 days ago
- Boston, MA (6 miles from Newton, MA)
- 6 days ago
resources....
- Boston, MA (6 miles from Newton, MA)
- 7 days ago
- Boston, MA (6 miles from Newton, MA)
- 7 days ago
*No Experience Necessary* ABOUT THIS JOB *THIS POSITION REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE* As a Human Resources Specialist, you'll play a crucial role assisting your fellow...
- Boston, MA (6 miles from Newton, MA)
- 10 days ago
- Boston, MA (6 miles from Newton, MA)
- 10 days ago
resources....
- Danvers, MA (19 miles from Newton, MA)
- 11 days ago
- Danvers, MA (19 miles from Newton, MA)
- 11 days ago
Develops rapport with families and clients to ensure that community goals are being addressed and needs are being met by providers, agencies, and resources; and mapping community resources to use natural...
Information And Referral Specialist, Bilingual Spanish
- Boston, MA (6 miles from Newton, MA)
- 11 days ago
- Boston, MA (6 miles from Newton, MA)
- 11 days ago
Information And Referral Specialist, Bilingual Job Title: Information And Referral Specialist, Bilingual Spanish Reports To: Assistant Director of Services Location: Boston / Temple Place The Boston...
- Somerville, MA (4 miles from Newton, MA)
- 12 days ago
- Somerville, MA (4 miles from Newton, MA)
- 12 days ago
resources Intermediate proficiency in Excel, Word, PowerPoint, and Teams Ability to work independently Additional Job Details (if applicable) This part time shift will be Monday - Friday 9am-1pm....
- Woburn, MA (9 miles from Newton, MA)
- 16 days ago
- Woburn, MA (9 miles from Newton, MA)
- 16 days ago
Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations...
Natural Resource Specialist 3 (Wildlife SGCN Coordinator)
- Quincy, MA (11 miles from Newton, MA)
- 21 days ago
- Quincy, MA (11 miles from Newton, MA)
- 21 days ago
Initial Posting Date: 05/23/2025 Application Deadline: 06/13/2025 Agency: Department of Fish and Wildlife Salary Range: $5,325 - $8,148 Position Type: Employee Position Title: Natural Resource...
Resource Specialist, Primary Care, Peabody
- Peabody, MA (16 miles from Newton, MA)
- 25 days ago
- Peabody, MA (16 miles from Newton, MA)
- 25 days ago
Additional Job Details (if applicable) Familiarity with community resources and social services Strong communication, advocacy, and problem-solving skills Ability to build effective relationships with...
Senior Client Services Specialist
- Canton, MA (12 miles from Newton, MA)
- 26 days ago
- Canton, MA (12 miles from Newton, MA)
- 26 days ago
Senior Client Services Specialist Canton, MA, United States JOB DESCRIPTION UL Solutions is seeking a Senior Client Services Specialist to join our team in Canton, MA. This hybrid role requires...
Recovery Coach - Community Outreach Specialist (Eastern Massachusetts)
- Boston, MA (6 miles from Newton, MA)
- 30+ days ago
- Boston, MA (6 miles from Newton, MA)
- 30+ days ago
Marigold Health is looking for a Certified Recovery Coach to join our team as a Community Outreach Specialist in Southeastern Massachusetts as a part of our Community Outreach and Engagement team!...
Demographic Data for Newton, MA
Moving to Newton, MA? Find some basic demographic data about Newton, MA below.
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Salary for Information and Referral Specialist Jobs in Newton, MA
Required or preferred licenses and certifications for Information and Referral Specialist positions.
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Information and Referral Specialists in Newton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Hydrology
- Forestry
- Employee Relations
- Human Resources Management
- Resource Management
- Water Management
- Surface Water
- HR Systems
- New Hire Paperwork
- HR Policies & Procedures
- Natural Resource Management
- Exit Interviews
- Community Resources
- Social Services
- Harm Reduction
- Homeless Services
- Human Services
- Community Organizing
- Home Visits
- Depression
- Community Service
- Needs Assessment
- Cultural Competency
- Autism
- Special Education
- Social Skills
- Crisis Management
- Community Outreach
- File Management
- Client Services
- Wellness
- Discretion
- Curriculum Development
- Business Correspondence
- Referrals
- Implementation
- Prioritizing
- Verbal Communication
- Telephone Skills
- Collaboration
- Events
- Flexibility
- Documentation
- Interpersonal Skills
- Bachelor's Degree
- Education Experience
- Teaching
- Filing
- Reporting
- Spanish
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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