Information and Referral Specialist Jobs in Massachusetts
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
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Company Description Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist...
-Maintains files of brochures, information packets and applications for all types of community resources....
Remote WorkAdditional Job Details (if applicable) Familiarity with community resources and social services Strong communication, advocacy, and problem-solving skills Ability to build effective relationships with...
Additional Job Details (if applicable) Familiarity with community resources and social services Strong communication, advocacy, and problem-solving skills Ability to build effective relationships with...
s degree in human services or related field preferred, or a High School Diploma/GED and a minimum of three years?...
We are looking for candidates to work on the new Massachusetts Behavioral Health Help Line with knowledge of behavioral health social services and insurance systems, and a deep understanding of the...
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry...
About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking...
Imaging Resource Specialist I - MRI - Full Time - Weymouth
- Weymouth, MA
- 14 days ago
- Weymouth, MA
- 14 days ago
Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative healthcare leader, delivering an effective system of connected care for adult and pediatric...
Community Resource Specialist-Martha's Vineyard Hospital
- Oak Bluffs, MA
- 19 days ago
- Oak Bluffs, MA
- 19 days ago
. - Knowledge of current community resources. - Strong assessment and crisis intervention. - Strong collaborative skills and a desire to work in a complex, fast-paced environment. - Excellent interpersonal...
Skills & Abilities: Familiarity with community resources and social services Strong communication, advocacy, and problem-solving skills Ability to build effective relationships with patients and families...
- Fitchburg, MA
- 28 days ago
- Fitchburg, MA
- 28 days ago
An associate degree in public health, environmental studies, human services or related field preferred. Must show sufficient work experience demonstrating ability to perform required tasks....
The Information and Referral Specialist provides screening and referral for all MVES programs by establishing initial need, age and income eligibility....
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Salary for Information and Referral Specialist Jobs in Massachusetts
Required or preferred licenses and certifications for Information and Referral Specialist positions.
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Information and Referral Specialists in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Management
- Leave Administration
- New Hire Paperwork
- HR Policies & Procedures
- Cartography
- Open Enrollment
- Offboarding
- Exit Interviews
- Endangered Species
- Community Resources
- Social Services
- Homeless Services
- Community Organizing
- Human Services
- Home Visits
- Anxiety
- Depression
- Suicide Prevention
- Mental Health
- Cultural Competency
- Autism
- Advocacy
- Case Management
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Organizational Development
- Wellness
- Referrals
- Reimbursement
- Prioritizing
- Written Communication
- Verbal Communication
- Education Experience
- Telephone Skills
- Events
- Documentation
- Interpersonal Skills
- Employee Development
- Flexibility
- Collaboration
- Reporting
- Policy Development
- Filing
- Bachelor's Degree
- Spanish
- English
- Regulations
- Multitasking
- Problem Solving
- Microsoft Office
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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