Information and Referral Specialist Jobs in Massachusetts
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
As a Human Resources (HR) Specialist, you'll play a crucial role assisting fellow Soldiers progress their Army careers. You will provide personnel and HR support to commanders across all branches,...
We are looking for candidates to work on the new Massachusetts Behavioral Health Help Line with knowledge of behavioral health social services and insurance systems, and a deep understanding of the...
Maintains files of brochures, information packets and applications for all types of community resources....
The Resource Specialist is responsible for assisting with the development of education and referral information regarding extended care facilities, placement process, and homecare and community resources...
Bilingual Community Outreach Specialist-Spanish Speaking
- Brookline, MA
- 2 days ago
- Brookline, MA
- 2 days ago
Overview The Community Outreach Specialist demonstrates expertise in cancers and in working with medically underserved populations and communities. The overall responsibility includes conducting...
The CRS is responsible for working with the care team to assist patients in finding community resources related to ongoing SUD treatment, mental health services and other community resources related...
Bilingual Community Outreach Specialist Dana-Farber Cancer Institute
- Brookline, MA
- 9 days ago
- Brookline, MA
- 9 days ago
The Bilingual Community Outreach Specialist demonstrates expertise in cancers and in working with medically underserved populations and communities. The overall responsibility includes conducting...
Overview The Bilingual Community Outreach Specialist demonstrates expertise in cancers and in working with medically underserved populations and communities. The overall responsibility includes...
Knowledge of current community resources. Strong assessment and crisis intervention. Strong collaborative skills and a desire to work in a complex, fast-paced environment....
The Resource Specialist is responsible for assisting with the development of education and referral information regarding extended care facilities, placement process, and homecare and community resources...
Working Conditions: As part of the responsibilities of this position, the Information and Referral Specialist/Receptionist will have direct or incidental contact with clients served by SMOC in various...
Remote WorkWe are looking for candidates to work on the new Massachusetts Behavioral Health Help Line with knowledge of behavioral health social services and insurance systems, and a deep understanding of the...
resources related to social determinants of health....
Company Description Are you passionate about making a meaningful difference in patients' lives? Our rapidly growing Transplant Division is seeking a compassionate and highly organized Social Work...
Hematology/Oncology Community Resource Specialist
- Burlington, MA
- 29 days ago
- Burlington, MA
- 29 days ago
Bachelor's degree in Social Work or Human Services preferred....
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Salary for Information and Referral Specialist Jobs in Massachusetts
Highest Education Level
Information and Referral Specialists in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Information System
- Performance Management
- Labor Relations
- Human Resources Management
- Leave Administration
- Resource Management
- Water Management
- Surface Water
- HR Policies & Procedures
- Cartography
- Natural Resource Management
- SHRM Senior Certified Professional
- Endangered Species
- Community Resources
- Human Services
- Social Services
- Community Organizing
- Home Visits
- Suicide Prevention
- Community Health
- Individualized Education Program
- Cultural Competency
- Autism
- Special Education
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Wellness
- Organizational Development
- Business Administration
- Curriculum Development
- Liaison
- Recordkeeping
- Referrals
- Interviewing
- Implementation
- Written Communication
- Prioritizing
- Consulting
- Telephone Skills
- Documentation
- Collaboration
- Events
- Flexibility
- Spanish
- Teaching
- Education Experience
- Filing
- Reporting
- English
- Regulations
- Policy Development
- Problem Solving
- Bilingual
- Microsoft Office
- Time Management
- Research Skills
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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