Information and Referral Specialist Jobs in Lawrence, MA
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Referral & Resource Specialist
- Boston, MA (24 miles from Lawrence, MA)
- 1 hour ago
- Boston, MA (24 miles from Lawrence, MA)
- 1 hour ago
We are looking for candidates to work on the new Massachusetts Behavioral Health Help Line with knowledge of behavioral health social services and insurance systems, and a deep understanding of the...
Resource Specialist - Per Diem - Faulkner
- Boston, MA (24 miles from Lawrence, MA)
- 1 hour ago
- Boston, MA (24 miles from Lawrence, MA)
- 1 hour ago
The Resource Specialist is responsible for assisting with the development of education and referral information regarding extended care facilities, placement process, and homecare and community resources...
Human Resource Specialist - No Experience Necessary
- Boston, MA (24 miles from Lawrence, MA)
- 2 hours ago
- Boston, MA (24 miles from Lawrence, MA)
- 2 hours ago
*No Experience Necessary* ABOUT THIS JOB *THIS POSITION REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE* As a Human Resources Specialist, you'll play a crucial role assisting your fellow...
Resource Specialist Dana-Farber Cancer Institute
- Boston, MA (24 miles from Lawrence, MA)
- 16 hours ago
- Boston, MA (24 miles from Lawrence, MA)
- 16 hours ago
s degree in healthcare administration, human services, education, psychology, sociology, or related field preferred. 1 year of related experience in healthcare, human services, education, or related...
211 Information and Referral Specialist
- Manchester, NH (24 miles from Lawrence, MA)
- 4 days ago
- Manchester, NH (24 miles from Lawrence, MA)
- 4 days ago
RESPONSIBILITIES: Information and Referral Specialists are responsible for effectively assessing caller needs and providing appropriate information and local service referrals....
Community Resource Specialist, Per Diem
- Somerville, MA (22 miles from Lawrence, MA)
- 4 days ago
- Somerville, MA (22 miles from Lawrence, MA)
- 4 days ago
resources Intermediate proficiency in Excel, Word, PowerPoint, and Teams Ability to work independently Additional Job Details (if applicable) Per diem employees are required to work at least one shift...
- Somerville, MA (22 miles from Lawrence, MA)
- 4 days ago
- Somerville, MA (22 miles from Lawrence, MA)
- 4 days ago
resources Intermediate proficiency in Excel, Word, PowerPoint, and Teams Ability to work independently Additional Job Details (if applicable) This part time shift will be Monday - Friday 1pm-5pm....
Essential Functions Develop a working knowledge of agency programs and services, public benefits, community resources, and other relevant information....
Accreditation Resource Specialist - Opioid Treatment
- Chelmsford, MA (12 miles from Lawrence, MA)
- 7 days ago
- Chelmsford, MA (12 miles from Lawrence, MA)
- 7 days ago
Job Details Salary Range : Undisclosed Career Opportunity Interested in having a positive impact on opioid treatment services and programs nationwide? Join our team as an International...
Accreditation Resource Specialist - Medical Rehabilitation
- Chelmsford, MA (12 miles from Lawrence, MA)
- 7 days ago
- Chelmsford, MA (12 miles from Lawrence, MA)
- 7 days ago
Job Details Salary Range : Undisclosed Career Opportunity Would you like to have a positive impact on patient services outcomes worldwide? Join our team as an International Accreditation Resource...
Accreditation Resource Specialist - Aging Services
- Chelmsford, MA (12 miles from Lawrence, MA)
- 7 days ago
- Chelmsford, MA (12 miles from Lawrence, MA)
- 7 days ago
Job Details Salary Range : Undisclosed Career Opportunity Interested in creating a positive impact on patient services outcomes worldwide? Join our team as an International Accreditation Resource...
Senior Human Resource Specialist
- Boston, MA (24 miles from Lawrence, MA)
- 9 days ago
- Boston, MA (24 miles from Lawrence, MA)
- 9 days ago
Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations...
- Acton, MA (18 miles from Lawrence, MA)
- 22 days ago
- Acton, MA (18 miles from Lawrence, MA)
- 22 days ago
Develops rapport with families and clients to ensure that community goals are being addressed and needs are being met by providers, agencies, and resources; and mapping community resources to use natural...
- Boston, MA (24 miles from Lawrence, MA)
- 26 days ago
- Boston, MA (24 miles from Lawrence, MA)
- 26 days ago
. 1 year of related experience in healthcare, human services, education, or related field preferred....
- Boston, MA (24 miles from Lawrence, MA)
- 30+ days ago
- Boston, MA (24 miles from Lawrence, MA)
- 30+ days ago
About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking...
Demographic Data for Lawrence, MA
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Salary for Information and Referral Specialist Jobs in Lawrence, MA
Required or preferred licenses and certifications for Information and Referral Specialist positions.
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Information and Referral Specialists in Lawrence, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employment Law
- Employee Relations
- Performance Management
- Legal Compliance
- Land Management
- Client Management
- HR Compliance
- Professional in Human Resources
- Senior Professional in Human Resources
- Natural Resource Management
- SHRM Certified Professional
- SHRM Senior Certified Professional
- Exit Interviews
- Endangered Species
- Community Resources
- Social Services
- Homeless Services
- Medical Social Work
- Human Services
- Home Visits
- Suicide Prevention
- Cultural Competency
- Program Implementation
- Community Outreach
- Client Services
- File Management
- Business Administration
- Wellness
- Liaison
- Curriculum Development
- Referrals
- Reimbursement
- Staffing
- Prioritizing
- Consulting
- Policy Administration
- Written Communication
- Documentation
- Verbal Communication
- Education Experience
- Telephone Skills
- Events
- Driving
- Employee Development
- Collaboration
- Flexibility
- Reporting
- Interpersonal Skills
- Policy Development
- English
- Spanish
- Problem Solving
- Regulations
- Bilingual
- Microsoft Office
- Research Skills
- Time Management
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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