Information and Referral Specialist Jobs in Haverhill, MA
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
211 Information and Referral Specialist
- Manchester, NH (24 miles from Haverhill, MA)
- 4 days ago
- Manchester, NH (24 miles from Haverhill, MA)
- 4 days ago
RESPONSIBILITIES: Information and Referral Specialists are responsible for effectively assessing caller needs and providing appropriate information and local service referrals....
Information & Referral Specialist
- Lawrence, MA (8 miles from Haverhill, MA)
- 6 days ago
- Lawrence, MA (8 miles from Haverhill, MA)
- 6 days ago
Essential Functions Develop a working knowledge of agency programs and services, public benefits, community resources, and other relevant information....
Accreditation Resource Specialist - Opioid Treatment
- Chelmsford, MA (20 miles from Haverhill, MA)
- 7 days ago
- Chelmsford, MA (20 miles from Haverhill, MA)
- 7 days ago
Job Details Salary Range : Undisclosed Career Opportunity Interested in having a positive impact on opioid treatment services and programs nationwide? Join our team as an International...
Accreditation Resource Specialist - Medical Rehabilitation
- Chelmsford, MA (20 miles from Haverhill, MA)
- 7 days ago
- Chelmsford, MA (20 miles from Haverhill, MA)
- 7 days ago
Job Details Salary Range : Undisclosed Career Opportunity Would you like to have a positive impact on patient services outcomes worldwide? Join our team as an International Accreditation Resource...
Accreditation Resource Specialist - Aging Services
- Chelmsford, MA (20 miles from Haverhill, MA)
- 7 days ago
- Chelmsford, MA (20 miles from Haverhill, MA)
- 7 days ago
Job Details Salary Range : Undisclosed Career Opportunity Interested in creating a positive impact on patient services outcomes worldwide? Join our team as an International Accreditation Resource...
- Danvers, MA (15 miles from Haverhill, MA)
- 60+ days ago
- Danvers, MA (15 miles from Haverhill, MA)
- 60+ days ago
Develops rapport with families and clients to ensure that community goals are being addressed and needs are being met by providers, agencies, and resources; and mapping community resources to use natural...
Hematology/Oncology Community Resource Specialist
- Burlington, MA (21 miles from Haverhill, MA)
- 90+ days ago
- Burlington, MA (21 miles from Haverhill, MA)
- 90+ days ago
Bachelor's degree in Social Work or Human Services preferred....
Demographic Data for Haverhill, MA
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Salary for Information and Referral Specialist Jobs in Haverhill, MA
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Information and Referral Specialists in Haverhill, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employment Law
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- Professional in Human Resources
- Senior Professional in Human Resources
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- SHRM Certified Professional
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- Exit Interviews
- Endangered Species
- Community Resources
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- Referrals
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- Staffing
- Prioritizing
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- Policy Administration
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- English
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- Bilingual
- Microsoft Office
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- Teamwork
- Staff Supervision
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- Computer Skills
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