Information and Referral Specialist Jobs in Danvers, MA
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Diagnostic Specialist ( Hybrid )
- Pariva Health
- Boston, MA (21 miles from Danvers, MA)
- 3 days ago
- Pariva Health
- Boston, MA (21 miles from Danvers, MA)
- 3 days ago
Master of Social Work degree or similar. Willingness to learn an openness to supervision process. Good writing skills....
Referral & Resource Specialist
- Boston, MA (16 miles from Danvers, MA)
- 1 hour ago
- Boston, MA (16 miles from Danvers, MA)
- 1 hour ago
We are looking for candidates to work on the new Massachusetts Behavioral Health Help Line with knowledge of behavioral health social services and insurance systems, and a deep understanding of the...
Resource Specialist - Per Diem - Faulkner
- Boston, MA (16 miles from Danvers, MA)
- 1 hour ago
- Boston, MA (16 miles from Danvers, MA)
- 1 hour ago
The Resource Specialist is responsible for assisting with the development of education and referral information regarding extended care facilities, placement process, and homecare and community resources...
Human Resource Specialist - No Experience Necessary
- Boston, MA (16 miles from Danvers, MA)
- 2 hours ago
- Boston, MA (16 miles from Danvers, MA)
- 2 hours ago
*No Experience Necessary* ABOUT THIS JOB *THIS POSITION REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE* As a Human Resources Specialist, you'll play a crucial role assisting your fellow...
Resource Specialist Dana-Farber Cancer Institute
- Boston, MA (16 miles from Danvers, MA)
- 16 hours ago
- Boston, MA (16 miles from Danvers, MA)
- 16 hours ago
s degree in healthcare administration, human services, education, psychology, sociology, or related field preferred. 1 year of related experience in healthcare, human services, education, or related...
Community Resource Specialist, Per Diem
- Somerville, MA (15 miles from Danvers, MA)
- 4 days ago
- Somerville, MA (15 miles from Danvers, MA)
- 4 days ago
resources Intermediate proficiency in Excel, Word, PowerPoint, and Teams Ability to work independently Additional Job Details (if applicable) Per diem employees are required to work at least one shift...
- Somerville, MA (15 miles from Danvers, MA)
- 4 days ago
- Somerville, MA (15 miles from Danvers, MA)
- 4 days ago
resources Intermediate proficiency in Excel, Word, PowerPoint, and Teams Ability to work independently Additional Job Details (if applicable) This part time shift will be Monday - Friday 1pm-5pm....
Information & Referral Specialist
- Lawrence, MA (13 miles from Danvers, MA)
- 6 days ago
- Lawrence, MA (13 miles from Danvers, MA)
- 6 days ago
Essential Functions Develop a working knowledge of agency programs and services, public benefits, community resources, and other relevant information....
Accreditation Resource Specialist - Opioid Treatment
- Chelmsford, MA (20 miles from Danvers, MA)
- 7 days ago
- Chelmsford, MA (20 miles from Danvers, MA)
- 7 days ago
Job Details Salary Range : Undisclosed Career Opportunity Interested in having a positive impact on opioid treatment services and programs nationwide? Join our team as an International...
Accreditation Resource Specialist - Medical Rehabilitation
- Chelmsford, MA (20 miles from Danvers, MA)
- 7 days ago
- Chelmsford, MA (20 miles from Danvers, MA)
- 7 days ago
Job Details Salary Range : Undisclosed Career Opportunity Would you like to have a positive impact on patient services outcomes worldwide? Join our team as an International Accreditation Resource...
Accreditation Resource Specialist - Aging Services
- Chelmsford, MA (20 miles from Danvers, MA)
- 7 days ago
- Chelmsford, MA (20 miles from Danvers, MA)
- 7 days ago
Job Details Salary Range : Undisclosed Career Opportunity Interested in creating a positive impact on patient services outcomes worldwide? Join our team as an International Accreditation Resource...
Senior Human Resource Specialist
- Boston, MA (16 miles from Danvers, MA)
- 9 days ago
- Boston, MA (16 miles from Danvers, MA)
- 9 days ago
Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations...
Natural Resource Specialist 4 (Energy Program Coordinator)
- Quincy, MA (23 miles from Danvers, MA)
- 16 days ago
- Quincy, MA (23 miles from Danvers, MA)
- 16 days ago
Initial Posting Date: 07/25/2025 Application Deadline: 08/08/2025 Agency: Department of Fish and Wildlife Salary Range: $6,123 - $9,409 Position Type: Employee Position Title: Natural Resource...
- Acton, MA (24 miles from Danvers, MA)
- 22 days ago
- Acton, MA (24 miles from Danvers, MA)
- 22 days ago
Develops rapport with families and clients to ensure that community goals are being addressed and needs are being met by providers, agencies, and resources; and mapping community resources to use natural...
- Boston, MA (16 miles from Danvers, MA)
- 26 days ago
- Boston, MA (16 miles from Danvers, MA)
- 26 days ago
. 1 year of related experience in healthcare, human services, education, or related field preferred....
Demographic Data for Danvers, MA
Moving to Danvers, MA? Find some basic demographic data about Danvers, MA below.
Information and Referral Specialist Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Information and Referral Specialist Jobs in Danvers, MA
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Danvers, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employment Law
- Employee Relations
- Performance Management
- Legal Compliance
- Land Management
- Client Management
- HR Compliance
- Professional in Human Resources
- Senior Professional in Human Resources
- Natural Resource Management
- SHRM Certified Professional
- SHRM Senior Certified Professional
- Exit Interviews
- Endangered Species
- Community Resources
- Social Services
- Homeless Services
- Medical Social Work
- Human Services
- Home Visits
- Suicide Prevention
- Cultural Competency
- Program Implementation
- Community Outreach
- Client Services
- File Management
- Business Administration
- Wellness
- Liaison
- Curriculum Development
- Referrals
- Reimbursement
- Staffing
- Prioritizing
- Consulting
- Policy Administration
- Written Communication
- Documentation
- Verbal Communication
- Education Experience
- Telephone Skills
- Events
- Driving
- Employee Development
- Collaboration
- Flexibility
- Reporting
- Interpersonal Skills
- Policy Development
- English
- Spanish
- Problem Solving
- Regulations
- Bilingual
- Microsoft Office
- Research Skills
- Time Management
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Information and Referral Specialist Related Career Advice Articles
5 Unique Social Services Jobs
Read our guide to social services jobs – including probation officers, family therapists, and child advocates – to find the one that’s right for you.
Read article »
What Are the Differences Between Micro, Mezzo, and Macro Social Work?
Learn which type of social work career aligns best with your skills, experience, and goals.
Read article »