Information and Referral Specialist Jobs in Wheaton, IL

An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.

Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.

1-12 of 12 Jobs

Information and Referral Specialist

  • Wheaton, IL
  • 5 days ago
  • Wheaton, IL
  • 5 days ago

We are pleased to offer the opportunity to work as an Information & Referral Specialist within DuPage County's Department of Community Services....

Community Outreach Specialist

  • Buffalo Grove, IL (23 miles from Wheaton, IL)
  • 21 days ago
  • Buffalo Grove, IL (23 miles from Wheaton, IL)
  • 21 days ago

Community Outreach Specialist Geode Health - 3.5 Buffalo Grove, IL Job Details Full-time $50,000 a year 13 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance...

Burn Clinical Resource Specialist

  • Chicago, IL (24 miles from Wheaton, IL)
  • 22 days ago
  • Chicago, IL (24 miles from Wheaton, IL)
  • 22 days ago

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. The Clinical Resource Specialist for Burn (CRS-B) is a field-based clinical position...

Human Resource Specialist (Military)

  • Darien, IL (10 miles from Wheaton, IL)
  • 23 days ago
  • Darien, IL (10 miles from Wheaton, IL)
  • 23 days ago

Assist staff in formulating administrative estimates, plans, orders and reports Review incoming regulations and directives relating to administration and military personnel programs, functions,...

Human Resource Specialist (Military)

  • Darien, IL (10 miles from Wheaton, IL)
  • 24 days ago
  • Darien, IL (10 miles from Wheaton, IL)
  • 24 days ago

About the Position: This is a Military Technician position with the 416th Engineer Command, 416th Mission Support Element located in Darien, Illinois. This position requires an active membership...

Community Outreach Specialist - Aurora

  • Aurora, IL (8 miles from Wheaton, IL)
  • 26 days ago
  • Aurora, IL (8 miles from Wheaton, IL)
  • 26 days ago

Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance use disorder, as well as an array of other related problems. Since 1969,...

Human Resource Specialist

  • Algonquin, IL (23 miles from Wheaton, IL)
  • 30+ days ago
  • Algonquin, IL (23 miles from Wheaton, IL)
  • 30+ days ago

Position Type: Specialist/ Human Resources Date Posted: 5/13/2025 Location: Central Office Closing Date: 05/28/2025    2024 - 2025 School Year Job Description/Summary: See Attached...

Job Resource Specialist

  • Palos Hills, IL (18 miles from Wheaton, IL)
  • 30+ days ago
  • Palos Hills, IL (18 miles from Wheaton, IL)
  • 30+ days ago

Under the supervision of the Director of the Job Resource Center, the Job Resource Specialist prepares and connects students, alumni, and community job seekers for the world of work, as well as...

Community Outreach Specialist - South Looop

  • Chicago, IL (24 miles from Wheaton, IL)
  • 45+ days ago
  • Chicago, IL (24 miles from Wheaton, IL)
  • 45+ days ago

Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance use disorder, as well as an array of other related problems. Since 1969,...

Family Find Resource Specialist

  • Chicago, IL (24 miles from Wheaton, IL)
  • 45+ days ago
  • Chicago, IL (24 miles from Wheaton, IL)
  • 45+ days ago

Assist the family social service worker with facilitating the expansion of resources needed to better serve children and their families involved in foster care....

Senior Client Services Specialist

  • Chicago, IL (24 miles from Wheaton, IL)
  • 60+ days ago
  • Chicago, IL (24 miles from Wheaton, IL)
  • 60+ days ago

Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our...

Resource Specialist

  • Chicago, IL (24 miles from Wheaton, IL)
  • 90+ days ago
  • Chicago, IL (24 miles from Wheaton, IL)
  • 90+ days ago

Maintain database of community services and resources, assist internal staff in learning and accessing database to link members to community resources....

Demographic Data for Wheaton, IL

Moving to Wheaton, IL? Find some basic demographic data about Wheaton, IL below.


Local
National
60,436
1,664
Medium

Information and Referral Specialist Online Courses and Training Opportunities

iHireSocialServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Principles of Information Security
The student will be able to:Classify and differentiate a basic working knowledge of cybersecurity awareness and threats.Describe the roles, responsibilities, and tools of a cybersecurity...
Introduction to Confidential Information and Remedies
This free Confidential Information Training online course begins with defining confidential information. Confidential information refers to any information that can be protected by a promise or a...
Information Systems Risk Manager
Risk reflects the likelihood of events occurring and the impact those have on an enterprise. Meanwhile, risk management is the system of balancing the risk associated with business activities with...

Title Synonyms

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Salary for Information and Referral Specialist Jobs in Wheaton, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireSocialServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Information and Referral Specialist positions.



Highest Education Level

Information and Referral Specialists in Wheaton, IL offer the following education background
Master's Degree
46.0%
Bachelor's Degree
40.1%
Associate's Degree
5.2%
Doctorate Degree
3.3%
Vocational Degree or Certification
2.4%
High School or GED
2.3%
Some College
0.6%
Some High School
0.1%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Information and Referral Specialists in Wheaton, IL
2-4 years
32.4%
Less than 1 year
24.9%
1-2 years
24.2%
None
11.3%
4-6 years
7.0%
6-8 years
0.2%



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