Information and Referral Specialist Jobs in Illinois
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Experience developing and delivering training content for adult learners. 3-5 years of work experience in education, human service, youth development, or social service field Minimum of 2 years' experience...
This job was posted by : For more information, please see: **About Lawrence Hall\ **Lawrence Hall is a Chicago-based nonprofit social services agency that provides therapeutic, wellness, and skill development...
Department: 37703 Advocate Christ Medical Center - Surgery Room Status: Full time Benefits Eligible: Yes Hou rs Per Week: 32 Schedule Details/Additional Information: This is for the Vascular...
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing...
- Chicago, IL
- 10 days ago
- Chicago, IL
- 10 days ago
Responsibilities The client services team supports the margin, collateral and cash management needs of the Prime Service and Clearing business line across all asset classes. Working transversally...
Peer Community Outreach Specialist - Springfield
- Springfield, IL
- 18 days ago
- Springfield, IL
- 18 days ago
Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance abuse, as well as an array of other related problems. Since 1969, FGC's...
Join our Team We are looking for a dynamic and driven Human Resources Specialist I to join our growing team. As a part of our HR department, you will play a key role in fostering a positive work...
Community Outreach Specialist Geode Health - 3.5 Buffalo Grove, IL Job Details Full-time $50,000 a year 13 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance...
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. The Clinical Resource Specialist for Burn (CRS-B) is a field-based clinical position...
Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance use disorder, as well as an array of other related problems. Since 1969,...
Position Type: Specialist/ Human Resources Date Posted: 5/13/2025 Location: Central Office Closing Date: 05/28/2025 2024 - 2025 School Year Job Description/Summary: See Attached...
Under the supervision of the Director of the Job Resource Center, the Job Resource Specialist prepares and connects students, alumni, and community job seekers for the world of work, as well as...
Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance use disorder, as well as an array of other related problems. Since 1969,...
Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our...
Maintain database of community services and resources, assist internal staff in learning and accessing database to link members to community resources....
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Salary for Information and Referral Specialist Jobs in Illinois
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Employee Relations
- Human Resources Management
- Employee Retention
- Resource Management
- New Hire Paperwork
- HR Policies & Procedures
- Professional in Human Resources
- Natural Resource Management
- Interview Scheduling
- SHRM Senior Certified Professional
- Exit Interviews
- Endangered Species
- New Hire Orientation
- Community Resources
- Social Services
- Homeless Services
- Human Services
- Home Visits
- Anxiety
- Community Service
- Program Coordination
- Cultural Competency
- Special Education
- Social Skills
- Advocacy
- Crisis Management
- Community Outreach
- Client Services
- Organizational Development
- Wellness
- Business Correspondence
- Referrals
- Recordkeeping
- Interviewing
- Implementation
- Prioritizing
- Written Communication
- Verbal Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Events
- Flexibility
- Documentation
- Education Experience
- Public Speaking
- Reporting
- Bachelor's Degree
- Filing
- Regulations
- Spanish
- Policy Development
- English
- Multitasking
- Problem Solving
- Microsoft Office
- Sales
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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