Information and Referral Specialist Jobs in Illinois
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
resources (i.e....
resources to undertake collaborative efforts Perform the day-to-day operations of the program to meet contractual goals and objectives, as well as perform other duties as assigned The ideal candidate...
Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance use disorder, as well as an array of other related problems. Since 1969,...
Family Resource Specialist Department:Family Resources Location:Chatham, IL ABOUT US: Illinois Action for Children (IAFC), a local, state, and national leader in the early childhood care and...
Community Outreach Specialist - St. Clair County,
- Caseyville, IL
- 15 days ago
- Caseyville, IL
- 15 days ago
at Gateway Foundation, Inc. in Caseyville, Illinois, United States Job Description Community Outreach Specialist - St. Clair County, IL Post Date: Feb 28, 2025 Location: Caseyville, IL, US, 62232...
Community Outreach Specialist - St. Clair County, IL
- Caseyville, IL
- 19 days ago
- Caseyville, IL
- 19 days ago
Who is Gateway Foundation? Gateway Foundation, Inc. is a national non-profit dedicated to helping individuals with substance use and mental health disorders. Established in 1968, Gateway provides...
Job Resource Specialist Department: Job Resource Center Work Location: Main Campus Duties: Under the supervision of the Director of the Job Resource Center, the Job Resource Specialist prepares...
Duties Position Summary: The Regional Office of Education #4 is seeking a dedicated and detail-oriented Human Resource Specialist to support our operational and compliance needs. This role is...
Maintain database of community services and resources, assist internal staff in learning and accessing database to link members to community resources....
Financial Education and Community Outreach Specialist
- Dekalb, IL
- 60+ days ago
- Dekalb, IL
- 60+ days ago
The Financial Education and Community Outreach Specialist will primarily work in the DeKalb/Ogle County area with a focus on driving credit union growth and strengthening the RVCU brand. There may...
We are pleased to offer the opportunity to work as an Information & Referral Specialist within DuPage County's Department of Community Services....
Engage in community outreach that results in referrals to the program, and assists in the identification of community resources....
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Salary for Information and Referral Specialist Jobs in Illinois
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Management
- Leave Administration
- Resource Management
- Water Quality
- Land Management
- Natural Resource Management
- Community Resources
- Harm Reduction
- Human Services
- Social Services
- Client Advocacy
- Home Visits
- Anxiety
- Suicide Prevention
- Cultural Competency
- Program Evaluation
- Special Education
- Social Skills
- Case Management
- Patient Education
- Health Education
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Curriculum Development
- Wellness
- Program Development
- Reimbursement
- Referrals
- Interviewing
- Payroll
- Implementation
- Prioritizing
- Telephone Skills
- Flexibility
- Documentation
- Collaboration
- Events
- Spanish
- Interpersonal Skills
- Bachelor's Degree
- Education Experience
- Filing
- Reporting
- Teaching
- English
- Regulations
- Sales
- Policy Development
- Bilingual
- Problem Solving
- Microsoft Office
- Time Management
- Research Skills
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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