Information and Referral Specialist Jobs in Illinois
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
- Chicago, IL
- 2 days ago
- Chicago, IL
- 2 days ago
Responsibilities The client services team supports the margin, collateral and cash management needs of the Prime Service and Clearing business line across all asset classes. Working transversally...
Peer Community Outreach Specialist - Springfield
- Springfield, IL
- 9 days ago
- Springfield, IL
- 9 days ago
Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance abuse, as well as an array of other related problems. Since 1969, FGC's...
We are pleased to offer the opportunity to work as an Information & Referral Specialist within DuPage County's Department of Community Services....
Join our Team We are looking for a dynamic and driven Human Resources Specialist I to join our growing team. As a part of our HR department, you will play a key role in fostering a positive work...
.** **The ideal candidate will have experience with home visits, community events, and a background in social services.** **This position is 80% field based and will cover the following counties Jo...
Community Outreach Specialist Geode Health - 3.5 Buffalo Grove, IL Job Details Full-time $50,000 a year 13 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance...
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. The Clinical Resource Specialist for Burn (CRS-B) is a field-based clinical position...
Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance use disorder, as well as an array of other related problems. Since 1969,...
Position Type: Specialist/ Human Resources Date Posted: 5/13/2025 Location: Central Office Closing Date: 05/28/2025 2024 - 2025 School Year Job Description/Summary: See Attached...
Under the supervision of the Director of the Job Resource Center, the Job Resource Specialist prepares and connects students, alumni, and community job seekers for the world of work, as well as...
Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance use disorder, as well as an array of other related problems. Since 1969,...
Assist the family social service worker with facilitating the expansion of resources needed to better serve children and their families involved in foster care....
Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our...
Maintain database of community services and resources, assist internal staff in learning and accessing database to link members to community resources....
Demographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Information and Referral Specialist Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Information and Referral Specialist Jobs in Illinois
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Land Management
- New Hire Paperwork
- HR Policies & Procedures
- Natural Resource Management
- Exit Interviews
- Community Resources
- Social Services
- Homeless Services
- Human Services
- Home Visits
- Anxiety
- Depression
- Community Service
- Sociology
- Program Coordination
- Mental Health
- Needs Assessment
- Cultural Competency
- Autism
- Special Education
- Social Skills
- Advocacy
- Crisis Management
- Community Outreach
- File Management
- Client Services
- Wellness
- Discretion
- Curriculum Development
- Business Correspondence
- Referrals
- Recordkeeping
- Implementation
- Prioritizing
- Written Communication
- Collaboration
- Events
- Flexibility
- Documentation
- Interpersonal Skills
- Public Speaking
- Reporting
- Bachelor's Degree
- Education Experience
- Teaching
- Filing
- Spanish
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Information and Referral Specialist Related Career Advice Articles
5 Unique Social Services Jobs
Read our guide to social services jobs – including probation officers, family therapists, and child advocates – to find the one that’s right for you.
Read article »
What Are the Differences Between Micro, Mezzo, and Macro Social Work?
Learn which type of social work career aligns best with your skills, experience, and goals.
Read article »