Information and Referral Specialist Jobs in Georgia
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
BusinessOperations - Community Resource Coordinator II Community Resource Coordinator II
- Augusta, GA
- 5 days ago
- Augusta, GA
- 5 days ago
Collaborative and Adaptable: The team dynamic often involves working with other health professionals, social services, and community organizations....
Community Outreach Specialist - Elections & Registration
- Jonesboro, GA
- 30+ days ago
- Jonesboro, GA
- 30+ days ago
COMMUNITY OUTREACH SPECIALIST CLASSIFICATION: COMMUNITY OUTREACH SPECIALIST PURPOSE OF CLASSIFICATION The purpose of this classification is to educate, inform and empower Clayton County residents...
Previous experience in social services, case management, or substance abuse treatment preferred....
Community Resource Coordinator (CRC) (49%) - 2025/2025
- Loganville, GA
- 30+ days ago
- Loganville, GA
- 30+ days ago
Community Resource Coordinator (CRC) (49%) - 2025/2025 Walton County GA Loganville High School - LOGANVILLE, Georgia This job is also posted in Walton County GA Job Details Job ID:4980668...
SUPERVISORY RESPONSIBILITES none QUALIFICATIONS: Education & Work Experience High School diploma or equivalent, some college Experience with social service or housing programs, knowledge of AIDS program...
REQUIREMENTS: Bachelor's degree or certification in social work, human services, family services, counseling, or a related field Trained or have equivalent coursework in early childhood development...
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Required or preferred licenses and certifications for Information and Referral Specialist positions.
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Information and Referral Specialists in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Management
- Leave Administration
- Resource Management
- Land Management
- HR Policies & Procedures
- ADP Workforce Now
- Natural Resource Management
- Community Resources
- Harm Reduction
- Human Services
- Homeless Services
- Social Services
- Client Advocacy
- Suicide Prevention
- Cultural Competency
- Program Evaluation
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- Autism
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- Patient Education
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- Community Outreach
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- File Management
- Curriculum Development
- Wellness
- Program Development
- Reimbursement
- Referrals
- Interviewing
- Payroll
- Implementation
- Prioritizing
- Telephone Skills
- Mentoring
- Flexibility
- Documentation
- Collaboration
- Events
- Spanish
- Interpersonal Skills
- Bachelor's Degree
- Education Experience
- English
- Filing
- Reporting
- Regulations
- Sales
- Policy Development
- Bilingual
- Problem Solving
- Microsoft Office
- Time Management
- Research Skills
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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