Information and Referral Specialist Jobs in Georgia
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
EDS Service Solutions is a trusted leader in workforce and process optimization, offering comprehensive staffing solutions to the automotive industry nationwide. Our reputation and long-standing...
Role Overview You know that a companys most precious asset is its people. Helping others find purpose in their work is your best work. Sodexo is seeking a dynamic career opportunity for a Human...
Client Services Specialist Job ID 224222 Posted 11-Jun-2025 Service line Advisory Segment Role type Full-time Areas of Interest Administrative, Marketing, Sales Support Location(s) Atlanta -...
Education: Bachelors degree required in social services, communications, business administration, or other closely related field as appropriate. 2-3 Years of experience in marketing, sales, event planning...
Job Details Level : Entry Job Location : CSI Site - Alpharetta, GA Position Type : Full Time Education Level : High School Salary Range : Undisclosed Job Category : Customer Service Description...
Destiny's Child Inc. in Atlanta, GA is hiring a Full-Time Human Resource Specialist/Manager. If you have experience with recruiting and a genuine passion for supporting people with intellectual...
Position Summary The HR Specialist will have primary responsibility for the payroll and recruiting functions and will assist with all other HR functions as directed by the HR Manager. The HR...
RESPONSIBILITIES (including, but not limited to): Coordinate and support the delivery of comprehensive family services in the areas of Health, Nutrition, Social Services, Eligibility (ERSEA) and Education...
Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our...
The purpose of this classification is to serve as the floor supervisor for the frontline, floor or Call Center: Customer Resource Specialist and handle the daily revenue and customer support...
BusinessOperations - Community Resource Coordinator II Community Resource Coordinator II
- Macon, GA
- 90+ days ago
- Macon, GA
- 90+ days ago
Collaborative and Adaptable: The team dynamic often involves working with other health professionals, social services, and community organizations....
Community Outreach Specialist - Elections & Registration
- Jonesboro, GA
- 90+ days ago
- Jonesboro, GA
- 90+ days ago
COMMUNITY OUTREACH SPECIALIST CLASSIFICATION: COMMUNITY OUTREACH SPECIALIST PURPOSE OF CLASSIFICATION The purpose of this classification is to educate, inform and empower Clayton County residents...
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Salary for Information and Referral Specialist Jobs in Georgia
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Employee Relations
- Human Resources Management
- Employee Retention
- Resource Management
- New Hire Paperwork
- HR Policies & Procedures
- Natural Resource Management
- Interview Scheduling
- SHRM Senior Certified Professional
- Employment Verification
- Exit Interviews
- Endangered Species
- New Hire Orientation
- Community Resources
- Social Services
- Homeless Services
- Human Services
- Home Visits
- Sociology
- Community Service
- Program Coordination
- Cultural Competency
- Special Education
- Social Skills
- Advocacy
- Crisis Management
- Community Outreach
- Client Services
- Organizational Development
- Wellness
- Business Correspondence
- Reimbursement
- Referrals
- Recordkeeping
- Interviewing
- Implementation
- Prioritizing
- Written Communication
- Verbal Communication
- Telephone Skills
- Interpersonal Skills
- Employee Development
- Collaboration
- Events
- Flexibility
- Documentation
- Education Experience
- Public Speaking
- Reporting
- Bachelor's Degree
- Filing
- Regulations
- Spanish
- Policy Development
- English
- Problem Solving
- Microsoft Office
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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