Information and Referral Specialist Jobs in Jonesboro, GA
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Human Resource Specialist/Manager
- Atlanta, GA (16 miles from Jonesboro, GA)
- 11 days ago
- Atlanta, GA (16 miles from Jonesboro, GA)
- 11 days ago
Destiny's Child Inc. in Atlanta, GA is hiring a Full-Time Human Resource Specialist/Manager. If you have experience with recruiting and a genuine passion for supporting people with intellectual...
Senior Client Services Specialist
- Atlanta, GA (16 miles from Jonesboro, GA)
- 30+ days ago
- Atlanta, GA (16 miles from Jonesboro, GA)
- 30+ days ago
Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our...
Lead Customer Resource Specialist
- East Point, GA (13 miles from Jonesboro, GA)
- 60+ days ago
- East Point, GA (13 miles from Jonesboro, GA)
- 60+ days ago
The purpose of this classification is to serve as the floor supervisor for the frontline, floor or Call Center: Customer Resource Specialist and handle the daily revenue and customer support...
Community Outreach Specialist - Elections & Registration
- Jonesboro, GA
- 90+ days ago
- Jonesboro, GA
- 90+ days ago
COMMUNITY OUTREACH SPECIALIST CLASSIFICATION: COMMUNITY OUTREACH SPECIALIST PURPOSE OF CLASSIFICATION The purpose of this classification is to educate, inform and empower Clayton County residents...
Demographic Data for Jonesboro, GA
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Salary for Information and Referral Specialist Jobs in Jonesboro, GA
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Jonesboro, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Hydrology
- Forestry
- Employee Relations
- Human Resources Management
- Resource Management
- Water Management
- Surface Water
- HR Systems
- New Hire Paperwork
- HR Policies & Procedures
- Natural Resource Management
- Exit Interviews
- Community Resources
- Social Services
- Harm Reduction
- Homeless Services
- Human Services
- Community Organizing
- Home Visits
- Depression
- Community Service
- Needs Assessment
- Cultural Competency
- Autism
- Special Education
- Social Skills
- Crisis Management
- Community Outreach
- File Management
- Client Services
- Wellness
- Discretion
- Curriculum Development
- Business Correspondence
- Referrals
- Implementation
- Prioritizing
- Verbal Communication
- Telephone Skills
- Collaboration
- Events
- Flexibility
- Documentation
- Interpersonal Skills
- Bachelor's Degree
- Education Experience
- Teaching
- Filing
- Reporting
- Spanish
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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