Information and Referral Specialist Jobs in Ocoee, FL
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Wound Care Resource Specialist RN Wound Care FT
- Leesburg, FL (23 miles from Ocoee, FL)
- 6 days ago
- Leesburg, FL (23 miles from Ocoee, FL)
- 6 days ago
Overview Since the doors opened more than 59 years ago, UF Health Leesburg Hospital has continued to build upon its reputation as a leading medical center and the most comprehensive provider of...
Instructional-2025-2026-Learning Resource Specialist
- Kissimmee, FL (19 miles from Ocoee, FL)
- 11 days ago
- Kissimmee, FL (19 miles from Ocoee, FL)
- 11 days ago
Auto req ID 17248BR Job description To assist in the coordination of instruction at the school level. Title Instructional-2025-2026-Learning Resource Specialist Location Thacker Ave Elementary For...
- Orlando, FL (9 miles from Ocoee, FL)
- 16 days ago
- Orlando, FL (9 miles from Ocoee, FL)
- 16 days ago
human services....
Senior Client Services Specialist
- Orlando, FL (9 miles from Ocoee, FL)
- 60+ days ago
- Orlando, FL (9 miles from Ocoee, FL)
- 60+ days ago
Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our...
Demographic Data for Ocoee, FL
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Salary for Information and Referral Specialist Jobs in Ocoee, FL
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Ocoee, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Information System
- Leave Administration
- Resource Management
- Land Management
- HR Policies & Procedures
- Cartography
- Natural Resource Management
- Endangered Species
- Community Resources
- Human Services
- Social Services
- Community Organizing
- Home Visits
- Depression
- Mental Health
- Community Health
- Needs Assessment
- Individualized Education Program
- Cultural Competency
- Autism
- Special Education
- Behavioral Health
- Advocacy
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Wellness
- Discretion
- Curriculum Development
- Liaison
- Referrals
- Implementation
- Written Communication
- Prioritizing
- Telephone Skills
- Documentation
- Teaching
- Public Speaking
- Events
- Flexibility
- Collaboration
- Spanish
- Education Experience
- Filing
- English
- Regulations
- Reporting
- Policy Development
- Problem Solving
- Bilingual
- Microsoft Office
- Time Management
- Research Skills
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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