Information and Referral Specialist Jobs in Florida
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Overview The Client Services Specialist Senior is responsible for meeting the servicing needs of large Corporate, Real Estate, Business Banking, and Private Client Group clients through the...
COMMUNITY OUTREACH SPECIALIST The State of Florida - 3.5 Tampa, FL Job Details $41,561.52 - $45,000.02 a year 1 day ago Benefits Paid parental leave Paid holidays Dental insurance Flexible...
e-Commerce FX Client Services Specialist - Associate
- Jacksonville, FL
- 3 days ago
- Jacksonville, FL
- 3 days ago
Job Title e-Commerce FX Client Services Specialist Corporate Title Associate Location Jacksonville, FL Overview Deutsche Banks eCommerce Client Services team (eCS) are recruiting for electronic...
Requisition No: 855495 Agency: Agency for Persons with Disabilities Working Title: COMMUNITY OUTREACH SPECIALIST - 67016682 Pay Plan: Career Service Position Number: 67016682 Salary: $41,561.52 -...
Client Services Specialist - Float - Marion Top reasons to work for SMA Healthcare: Career growth and advancement potential Great benefits such as: Health, Dental, Vision, Life, & Disability...
Identify and connect patients with relevant social services, including housing support and food programs....
Client Services Specialist Job ID 218279 Posted 16-Jun-2025 Service line Advisory Segment Role type Full-time Areas of Interest Administrative, Marketing, Sales Support Location(s) Miami - Florida...
resources to address social determinants of health needs....
Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. We operate Florida PACE (Program of All-Inclusive Care for the Elderly)...
Community Outreach Specialist - Pop-up Library Services - R19692
- Sarasota, FL
- 9 days ago
- Sarasota, FL
- 9 days ago
Preferred Qualifications: An Associate's Degree in Library and Information Science, Communications, Education, or related social services field AND two (2) years experience....
Reports To:Service Center Manager/Assistant ManagerPurpose and Scope: Client Service Specialists provide direct service to in-person clients seeking assistance with transactional work.Essential...
This Opportunity WSP has an opening for a Community Outreach Specialist to work at the Pompano Beach office of Florida's Turnpike Enterprise. The position will support, assist and offer guidance...
Our Company About Us: American Integrity Insurance, a premier writer of homeowners insurance, has more than 400,000 customers and is exclusively represented by more than 1,000 independent agents...
1099 Independent Contractor Client Referral Specialist
- Fort Lauderdale, FL
- 18 days ago
- Fort Lauderdale, FL
- 18 days ago
1099 Independent Contractor - Client Referral Specialist Griswold Home Care NJSCFL - 4.1 Fort Lauderdale, FL Job Details Contract 8 hours ago Benefits Flexible schedule Referral program...
Who We Are Charter Schools USA (CSUSA) is one of the largest and highest performing education management companies in the United States, proudly serving over 82,000 students in over 150 schools in...
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Information and Referral Specialist Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Information and Referral Specialist Jobs in Florida
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Employee Relations
- Human Resources Management
- Employee Retention
- Resource Management
- New Hire Paperwork
- HR Policies & Procedures
- Natural Resource Management
- SHRM Senior Certified Professional
- Exit Interviews
- New Hire Orientation
- Community Resources
- Social Services
- Homeless Services
- Human Services
- Home Visits
- Sociology
- Depression
- Community Service
- Program Coordination
- Mental Health
- Cultural Competency
- Autism
- Social Skills
- Advocacy
- Crisis Management
- Community Outreach
- Client Services
- Wellness
- Organizational Development
- Discretion
- Business Correspondence
- Referrals
- Recordkeeping
- Interviewing
- Implementation
- Prioritizing
- Written Communication
- Interpersonal Skills
- Collaboration
- Events
- Flexibility
- Documentation
- Public Speaking
- Bachelor's Degree
- Education Experience
- Filing
- Reporting
- Regulations
- Spanish
- Policy Development
- English
- Problem Solving
- Microsoft Office
- Sales
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Information and Referral Specialist Related Career Advice Articles
5 Unique Social Services Jobs
Read our guide to social services jobs – including probation officers, family therapists, and child advocates – to find the one that’s right for you.
Read article »
What Are the Differences Between Micro, Mezzo, and Macro Social Work?
Learn which type of social work career aligns best with your skills, experience, and goals.
Read article »