Information and Referral Specialist Jobs in Everett, WA
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
There are also Information and Referral Specialist jobs available in the following nearby locations:
- Information and Referral Specialist jobs in Seattle, Washington
- Information and Referral Specialist jobs in Oak Harbor, Washington
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Demographic Data for Everett, WA
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Salary for Information and Referral Specialist Jobs in Everett, WA
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Everett, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Employee Relations
- Human Resources Information System
- Human Resources Management
- Employee Retention
- Leave Administration
- New Hire Paperwork
- HR Policies & Procedures
- Professional in Human Resources
- Open Enrollment
- SHRM Certified Professional
- SHRM Senior Certified Professional
- Exit Interviews
- Endangered Species
- New Hire Orientation
- Community Resources
- Social Services
- Homeless Services
- Human Services
- Home Visits
- Anxiety
- Depression
- Program Coordination
- Cultural Competency
- Autism
- Special Education
- Crisis Management
- Mediation
- Community Outreach
- Client Services
- File Management
- Organizational Development
- Wellness
- Referrals
- Reimbursement
- Interviewing
- Background Checks
- Prioritizing
- Written Communication
- Verbal Communication
- Education Experience
- Interpersonal Skills
- Events
- Collaboration
- Flexibility
- Documentation
- Reporting
- Filing
- Bachelor's Degree
- Spanish
- Policy Development
- Regulations
- English
- Multitasking
- Problem Solving
- Microsoft Office
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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