Information and Referral Specialist Jobs in Virginia
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Knowledge and skills required for the position are: Bachelor's Degree in Human Services (Social Work, Psychology or Counseling) with one (1) year of experience in group training facilitation serving...
Title: Human Resource Specialist KBR is seeking a highly qualified Human Resource Specialist. GED delivers mission-critical capabilities that enable a plan and execute intelligence-gathering...
Title: Human Resource Specialist Intermediate Title: Human Resource Specialist Intermediate Belong. Connect. Grow. with KBR! KBRs National Security Solutions team provides high-end engineering and...
Resource Specialist - Contact Center
- Charlottesville, VA
- 90+ days ago
- Charlottesville, VA
- 90+ days ago
Thank you for considering a customer service Contact Center position at UVA Health! UVA Health professionals share a common bond: to pursue excellence in everything we do for our patients. As a...
Assist patients with navigating both BRMC and community resources 7. Advocate for patients in need of community resources to support holistic health of the patients 8....
Demographic Data for Virginia
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Salary for Information and Referral Specialist Jobs in Virginia
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Information System
- Human Resources Management
- Leave Administration
- New Hire Paperwork
- HR Policies & Procedures
- Cartography
- Exit Interviews
- Endangered Species
- Community Resources
- Social Services
- Homeless Services
- Community Organizing
- Human Services
- Home Visits
- Anxiety
- Depression
- Program Coordination
- Mental Health
- Cultural Competency
- Autism
- Advocacy
- Case Management
- Crisis Management
- Mediation
- Community Outreach
- Client Services
- File Management
- Organizational Development
- Wellness
- Business Correspondence
- Referrals
- Reimbursement
- Interviewing
- Prioritizing
- Written Communication
- Verbal Communication
- Telephone Skills
- Education Experience
- Interpersonal Skills
- Events
- Collaboration
- Flexibility
- Documentation
- Reporting
- Policy Development
- Filing
- Public Speaking
- Bachelor's Degree
- Spanish
- English
- Regulations
- Multitasking
- Problem Solving
- Microsoft Office
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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