Information and Referral Specialist Jobs in Dallas, TX
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Position Summary The Wealth Management Client Services Specialist will posses a level of knowledge and experience that allows them to make recommendations and communicate successfully about more...
- Irving, TX (8 miles from Dallas, TX)
- 25 days ago
- Irving, TX (8 miles from Dallas, TX)
- 25 days ago
One of our top client's seeking a Client Services Specialist to join their team. As a Client Services Specialist, you will be part of the customer support department, assisting a high-volume...
Date: May 21, 2025 Location: Dallas, TX, US Category: Corporate and Professional Jobs Job Type: Day Schedule Type: Full-Time Requisition ID: 979810 Are you looking for a career that offers both...
About the Role: The Human Resource Specialist plays a crucial role in fostering a positive workplace environment and ensuring that the organization attracts, retains, and develops top talent. This...
PlainsCapital Bank is currently looking to hire a Treasury Management Client Services Specialist in Dallas, Texas. This position will initially be located in Irving, Texas but will soon transition...
Overview The Community Outreach Specialist is responsible for bringing Planned Parenthood’s mission to the community through a vibrant volunteer program; legislative advocacy, active presence at...
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Required or preferred licenses and certifications for Information and Referral Specialist positions.
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Information and Referral Specialists in Dallas, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Hydrology
- Forestry
- Employee Relations
- Human Resources Management
- Resource Management
- Water Management
- Surface Water
- HR Systems
- New Hire Paperwork
- HR Policies & Procedures
- Natural Resource Management
- Exit Interviews
- Community Resources
- Social Services
- Harm Reduction
- Homeless Services
- Human Services
- Community Organizing
- Home Visits
- Depression
- Community Service
- Needs Assessment
- Cultural Competency
- Autism
- Special Education
- Social Skills
- Crisis Management
- Community Outreach
- File Management
- Client Services
- Wellness
- Discretion
- Curriculum Development
- Business Correspondence
- Referrals
- Implementation
- Prioritizing
- Verbal Communication
- Telephone Skills
- Collaboration
- Events
- Flexibility
- Documentation
- Interpersonal Skills
- Bachelor's Degree
- Education Experience
- Teaching
- Filing
- Reporting
- Spanish
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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