Information and Referral Specialist Jobs in Tennessee
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Client Services Specialist II#25-57047 $0.00-$15.89 per hour Franklin, TN All On-site Job Description Our Client, a Retail Pharmacy company, is looking for a Client Services Specialist II for...
Client Services Specialist II - Agent Services Call Center
- Franklin, TN
- 1 day ago
- Franklin, TN
- 1 day ago
Client Services Specialist I in Franklin, TN Location: Franklin, Tennessee Schedule: Mon-Fri, 8:00 AM - 5:00 PM CST Salary: $15.88 - $16.78 per hour (based on experience, education, and location)...
Description: Position Summary: Work with a team of specialists dedicated to one of our manufacturer partners to provide reimbursement support services. Have direct interaction with the...
This role serves as the initial point of contact for human resource related services. Team member works collaboratively to provide administrative support for all human resource related functions....
Client Services Specialist II (Manheim Nashville)
- Mount Juliet, TN
- 7 days ago
- Mount Juliet, TN
- 7 days ago
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work...
MTE has a culture focused on exemplifying a group of ideal team players; individuals who are humble, hungry, and people smart. At MTE, we believe teammates who put the needs of others before...
Centerstone is among the nations leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes peoples lives. A dynamic, well-established...
Investment Client Services Specialist - Top Advisor- Hybrid
- Franklin, TN
- 28 days ago
- Franklin, TN
- 28 days ago
At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. This position works to support Northwestern Mutual's top 250 Wealth...
Overview This is a natural resources specialist team member with a special interest in bat research responsible for management of flora and fauna on a 40,000 acre air force installation in Middle...
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Salary for Information and Referral Specialist Jobs in Tennessee
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Management
- Leave Administration
- Resource Management
- Water Quality
- Land Management
- HR Policies & Procedures
- Natural Resource Management
- Job Analysis
- Endangered Species
- Community Resources
- Human Services
- Social Services
- Client Advocacy
- Suicide Prevention
- Program Implementation
- Cultural Competency
- Program Evaluation
- Special Education
- Autism
- Social Skills
- Case Management
- Patient Education
- Health Education
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Organizational Development
- Curriculum Development
- Wellness
- Nursing
- Program Development
- Reimbursement
- Referrals
- Prioritizing
- Telephone Skills
- Mentoring
- Flexibility
- Documentation
- Collaboration
- Events
- Spanish
- Bachelor's Degree
- Education Experience
- Employee Development
- Filing
- Reporting
- Teaching
- English
- Regulations
- Sales
- Policy Development
- Bilingual
- Problem Solving
- Microsoft Office
- Time Management
- Research Skills
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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