Information and Referral Specialist Jobs in Tennessee

An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.

Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.

1-6 of 6 Jobs

Program Resource Specialist, Mass Media & Strategic Communications University of Tennessee Chattanooga Martin, TN Full-time Advertising / Marketing / PR Posted on May 24, 2025 Job Description...

Client Services Specialist

  • Chattanooga, TN
  • 23 days ago
  • Chattanooga, TN
  • 23 days ago

Client Services Specialist Chattanooga, Tennessee, United States Information Technology Staff Staff Full-Time Closing on: Jun 23 2025 We have openings for3 Client Services Specialists positionsat...

Client Services Specialist

  • Columbia, TN
  • 26 days ago
  • Columbia, TN
  • 26 days ago

Large, local health insurance povider is seeking a Client Services Specialist. This person will be an important team member responsible for supporting the Client Advisor with selling employer...

Client Services Specialist - Marketing

  • Memphis, TN
  • 30+ days ago
  • Memphis, TN
  • 30+ days ago

Client Services Specialist - Marketing Job ID 219990 Posted 13-May-2025 Service line Advisory Segment Role type Full-time Areas of Interest Administrative, Marketing, Sales Support Location(s)...

Human Resource Specialist - Nashville, TN

  • Nashville, TN
  • 30+ days ago
  • Nashville, TN
  • 30+ days ago

JOB SUMMARY The Human Resources Specialist will support global functions as a member of the Global HR Team by performing professional level human resources work. The Human Resources Specialist...

Consulting Resource Specialist

  • Nashville, TN
  • 30+ days ago
  • Nashville, TN
  • 30+ days ago

Consulting Resource Specialist INFOWORKS, INC. - 3.5 Nashville, TN Job Details Full-time Estimated: $50.9K - $63.6K a year 1 day ago Benefits Disability insurance Health insurance Dental insurance...

Demographic Data for Tennessee

Moving to Tennessee? Find some basic demographic data about Tennessee below.


Local
National
6,903,473
143,447

Information and Referral Specialist Online Courses and Training Opportunities

iHireSocialServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Principles of Information Security
The student will be able to:Classify and differentiate a basic working knowledge of cybersecurity awareness and threats.Describe the roles, responsibilities, and tools of a cybersecurity...
Introduction to Confidential Information and Remedies
This free Confidential Information Training online course begins with defining confidential information. Confidential information refers to any information that can be protected by a promise or a...
Information Systems Risk Manager
Risk reflects the likelihood of events occurring and the impact those have on an enterprise. Meanwhile, risk management is the system of balancing the risk associated with business activities with...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Information and Referral Specialist Jobs in Tennessee

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireSocialServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Information and Referral Specialist positions.



Highest Education Level

Information and Referral Specialists in Tennessee offer the following education background
Master's Degree
46.0%
Bachelor's Degree
40.1%
Associate's Degree
5.2%
Doctorate Degree
3.3%
Vocational Degree or Certification
2.4%
High School or GED
2.3%
Some College
0.6%
Some High School
0.1%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Information and Referral Specialists in Tennessee
2-4 years
32.4%
Less than 1 year
24.9%
1-2 years
24.2%
None
11.3%
4-6 years
7.0%
6-8 years
0.2%



Information and Referral Specialist Related Career Advice Articles

social worker meeting with two clients to provide crisis services
5 Unique Social Services Jobs

Read our guide to social services jobs – including probation officers, family therapists, and child advocates – to find the one that’s right for you.

Read article »
counselor talking to a patient and taking notes
What Are the Differences Between Micro, Mezzo, and Macro Social Work?

Learn which type of social work career aligns best with your skills, experience, and goals.

Read article »