Information and Referral Specialist Jobs in Tennessee
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Program Resource Specialist, Mass Media & Strategic Communications
- Martin, TN
- 2 days ago
- Martin, TN
- 2 days ago
Program Resource Specialist, Mass Media & Strategic Communications University of Tennessee Chattanooga Martin, TN Full-time Advertising / Marketing / PR Posted on May 24, 2025 Job Description...
Client Services Specialist Chattanooga, Tennessee, United States Information Technology Staff Staff Full-Time Closing on: Jun 23 2025 We have openings for3 Client Services Specialists positionsat...
Large, local health insurance povider is seeking a Client Services Specialist. This person will be an important team member responsible for supporting the Client Advisor with selling employer...
Client Services Specialist - Marketing Job ID 219990 Posted 13-May-2025 Service line Advisory Segment Role type Full-time Areas of Interest Administrative, Marketing, Sales Support Location(s)...
JOB SUMMARY The Human Resources Specialist will support global functions as a member of the Global HR Team by performing professional level human resources work. The Human Resources Specialist...
Consulting Resource Specialist INFOWORKS, INC. - 3.5 Nashville, TN Job Details Full-time Estimated: $50.9K - $63.6K a year 1 day ago Benefits Disability insurance Health insurance Dental insurance...
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Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Hydrology
- Forestry
- Human Resources Management
- Resource Management
- Surface Water
- HR Systems
- New Hire Paperwork
- HR Policies & Procedures
- Natural Resource Management
- Exit Interviews
- Community Resources
- Social Services
- Harm Reduction
- Homeless Services
- Human Services
- Community Organizing
- Home Visits
- Depression
- Community Service
- Community Health
- Needs Assessment
- Cultural Competency
- Autism
- Special Education
- Social Skills
- Trauma
- Crisis Management
- Community Outreach
- File Management
- Client Services
- Wellness
- Discretion
- Curriculum Development
- Business Correspondence
- Referrals
- Implementation
- Prioritizing
- Verbal Communication
- Written Communication
- Collaboration
- Events
- Flexibility
- Documentation
- Interpersonal Skills
- Bachelor's Degree
- Education Experience
- Teaching
- Filing
- Reporting
- Spanish
- English
- Regulations
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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