Information and Referral Specialist Jobs in Tennessee

An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.

Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.

1-9 of 9 Jobs

Client Services Specialist II

  • Franklin, TN
  • 1 day ago
  • Franklin, TN
  • 1 day ago

Client Services Specialist II#25-57047 $0.00-$15.89 per hour Franklin, TN All On-site Job Description Our Client, a Retail Pharmacy company, is looking for a Client Services Specialist II for...

Client Services Specialist II - Agent Services Call Center

  • Franklin, TN
  • 1 day ago
  • Franklin, TN
  • 1 day ago

Client Services Specialist I in Franklin, TN Location: Franklin, Tennessee Schedule: Mon-Fri, 8:00 AM - 5:00 PM CST Salary: $15.88 - $16.78 per hour (based on experience, education, and location)...

Client Services Specialist

  • Franklin, TN
  • 3 days ago
  • Franklin, TN
  • 3 days ago

Description: Position Summary: Work with a team of specialists dedicated to one of our manufacturer partners to provide reimbursement support services. Have direct interaction with the...

Human Resource Specialist

  • Chattanooga, TN
  • 7 days ago
  • Chattanooga, TN
  • 7 days ago

This role serves as the initial point of contact for human resource related services. Team member works collaboratively to provide administrative support for all human resource related functions....

Client Services Specialist II (Manheim Nashville)

  • Mount Juliet, TN
  • 7 days ago
  • Mount Juliet, TN
  • 7 days ago

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work...

EV Analyst & Resource Specialist

  • Murfreesboro, TN
  • 18 days ago
  • Murfreesboro, TN
  • 18 days ago

MTE has a culture focused on exemplifying a group of ideal team players; individuals who are humble, hungry, and people smart. At MTE, we believe teammates who put the needs of others before...

Family Resource Specialist

  • Columbia, TN
  • 19 days ago
  • Columbia, TN
  • 19 days ago

Centerstone is among the nations leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes peoples lives. A dynamic, well-established...

Investment Client Services Specialist - Top Advisor- Hybrid

  • Franklin, TN
  • 28 days ago
  • Franklin, TN
  • 28 days ago

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. This position works to support Northwestern Mutual's top 250 Wealth...

Natural Resource Specialist - Biologist

  • Tullahoma, TN
  • 60+ days ago
  • Tullahoma, TN
  • 60+ days ago

Overview This is a natural resources specialist team member with a special interest in bat research responsible for management of flora and fauna on a 40,000 acre air force installation in Middle...

Demographic Data for Tennessee

Moving to Tennessee? Find some basic demographic data about Tennessee below.


Local
National
6,903,473
143,447

Information and Referral Specialist Online Courses and Training Opportunities

iHireSocialServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Principles of Information Security
The student will be able to:Classify and differentiate a basic working knowledge of cybersecurity awareness and threats.Describe the roles, responsibilities, and tools of a cybersecurity...
Introduction to Confidential Information and Remedies
This free Confidential Information Training online course begins with defining confidential information. Confidential information refers to any information that can be protected by a promise or a...
Information Systems Risk Manager
Risk reflects the likelihood of events occurring and the impact those have on an enterprise. Meanwhile, risk management is the system of balancing the risk associated with business activities with...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Information and Referral Specialist Jobs in Tennessee

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireSocialServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Information and Referral Specialist positions.



Highest Education Level

Information and Referral Specialists in Tennessee offer the following education background
Master's Degree
46.0%
Bachelor's Degree
40.1%
Associate's Degree
5.2%
Doctorate Degree
3.3%
High School or GED
2.4%
Vocational Degree or Certification
2.3%
Some College
0.6%
Some High School
0.1%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Information and Referral Specialists in Tennessee
2-4 years
32.4%
Less than 1 year
24.9%
1-2 years
24.2%
None
11.3%
4-6 years
7.0%
6-8 years
0.2%



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