Information and Referral Specialist Jobs in New Jersey
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Bachelors degree preferred (Human Resources, Business Admin, Social Services, or related field)....
About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking...
Passaic County Community College is looking for a Basic Needs Resource Specialist. The Basic Needs Resource Specialist will assist with technical, programmatic, and day to day operations of the...
Bilingual HR Specialist (Spanish) Location: Robbinsville, NJ Fully onsite PERM: Salary Range: $60,000-$70,000 -Must be Bilingual in Spanish Responsibilities: Works with employees as a front-line...
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Salary for Information and Referral Specialist Jobs in New Jersey
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Information System
- Human Resources Management
- Leave Administration
- New Hire Paperwork
- HR Policies & Procedures
- Cartography
- Exit Interviews
- Endangered Species
- New Hire Orientation
- Community Resources
- Social Services
- Homeless Services
- Community Organizing
- Human Services
- Home Visits
- Anxiety
- Depression
- Program Coordination
- Cultural Competency
- Autism
- Case Management
- Crisis Management
- Mediation
- Community Outreach
- Client Services
- File Management
- Organizational Development
- Wellness
- Business Correspondence
- Referrals
- Reimbursement
- Interviewing
- Background Checks
- Prioritizing
- Written Communication
- Verbal Communication
- Telephone Skills
- Education Experience
- Interpersonal Skills
- Events
- Collaboration
- Flexibility
- Documentation
- Reporting
- Policy Development
- Filing
- Public Speaking
- Bachelor's Degree
- Spanish
- English
- Regulations
- Multitasking
- Problem Solving
- Microsoft Office
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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