Information and Referral Specialist Jobs in Montana
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE. AWARE is looking for the right person to join the team as PACT...
Work location preferred in Butte, but will consider other major service locations in Montana (Billings, Bozeman, Great Falls, Helena or Missoula) QUALIFICATIONS INCLUDE: - Masters's Degree in...
Position Details Position Information Working TitleHuman Resource Specialist Brief Position Overview The Personnel Associate plays a vital role in supporting the human resources and administrative...
Demographic Data for Montana
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Salary for Information and Referral Specialist Jobs in Montana
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Montana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Information System
- Human Resources Management
- Leave Administration
- Wetlands
- New Hire Paperwork
- HR Policies & Procedures
- Cartography
- Exit Interviews
- Endangered Species
- New Hire Orientation
- Community Resources
- Social Services
- Homeless Services
- Community Organizing
- Human Services
- Home Visits
- Anxiety
- Depression
- Program Coordination
- Cultural Competency
- Autism
- Crisis Management
- Mediation
- Community Outreach
- Client Services
- File Management
- Organizational Development
- Wellness
- Business Correspondence
- Referrals
- Reimbursement
- Interviewing
- Prioritizing
- Written Communication
- Verbal Communication
- Telephone Skills
- Education Experience
- Interpersonal Skills
- Events
- Collaboration
- Flexibility
- Documentation
- Reporting
- Policy Development
- Filing
- Bachelor's Degree
- Spanish
- English
- Regulations
- Multitasking
- Problem Solving
- Microsoft Office
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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