Information and Referral Specialist Jobs in Springfield, MO
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Natural Resource Specialist 1 (Project Biologist)
- Springfield, MO
- 10 days ago
- Springfield, MO
- 10 days ago
Initial Posting Date: 05/02/2025 Application Deadline: 05/11/2025 Agency: Department of Fish and Wildlife Salary Range: $4,409 - $6,123 Position Type: Employee Position Title: Natural Resource...
Autism Resource Specialist-BCBA (St. Louis Regional area)
- Springfield, MO
- 60+ days ago
- Springfield, MO
- 60+ days ago
Autism Resource Specialist-BCBA (St. Louis Regional area) Work Location: Springfield Campus Department: Project ACCESS HR Home Department: 020400 COLLEGE OF EDUCATION Pay Grade: 45 Proposed...
Autism Resource Specialist (St. Louis regional area)
- Springfield, MO
- 90+ days ago
- Springfield, MO
- 90+ days ago
Autism Resource Specialist (St. Louis regional area) Work Location: Springfield Campus Department: Project ACCESS HR Home Department: 020400 COLLEGE OF EDUCATION Pay Grade: 43 Proposed Salary:...
Demographic Data for Springfield, MO
Moving to Springfield, MO? Find some basic demographic data about Springfield, MO below.
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Salary for Information and Referral Specialist Jobs in Springfield, MO
Highest Education Level
Information and Referral Specialists in Springfield, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employee Relations
- Human Resources Information System
- Leave Administration
- Land Management
- HR Policies & Procedures
- Cartography
- Natural Resource Management
- Endangered Species
- Community Resources
- Human Services
- Social Services
- Community Organizing
- Home Visits
- Depression
- Mental Health
- Community Health
- Needs Assessment
- Program Coordination
- Individualized Education Program
- Cultural Competency
- Autism
- Special Education
- Behavioral Health
- Advocacy
- Crisis Management
- Community Outreach
- Client Services
- File Management
- Wellness
- Discretion
- Curriculum Development
- Liaison
- Business Correspondence
- Referrals
- Interviewing
- Implementation
- Written Communication
- Prioritizing
- Telephone Skills
- Documentation
- Teaching
- Public Speaking
- Events
- Flexibility
- Collaboration
- Spanish
- Education Experience
- Filing
- English
- Regulations
- Reporting
- Policy Development
- Problem Solving
- Bilingual
- Microsoft Office
- Time Management
- Research Skills
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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