Information and Referral Specialist Jobs in Indiana
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state,...
Bilingual Inst. Resource Specialist POSITION TITLE: Instructional Resource Specialist Bilingual Services Department RECRUITED BY: Director of Bilingual Services IMMEDIATE SUPERVISOR: Director of...
Client Support Specialist 10am-7pm Hybrid - north side Indianapolis Job Description The Post Recovery Representative is responsible for managing a high volume of inbound calls and emails, serving...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Bilingual Inst. Resource Specialist POSITION TITLE: Instructional Resource Specialist Bilingual Services Department RECRUITED BY: Director of Bilingual Services IMMEDIATE SUPERVISOR: Director of...
Instructional Resource Specialist - Edison K-8
- South Bend, IN
- 90+ days ago
- South Bend, IN
- 90+ days ago
POSITION TITLE: Instructional Resource Specialist - Edison K-8 Bilingual Services Department RECRUITED BY: Director of Bilingual Services / Principal IMMEDIATE SUPERVISOR: Director of Bilingual...
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Salary for Information and Referral Specialist Jobs in Indiana
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Employee Relations
- Human Resources Management
- Employee Retention
- Resource Management
- New Hire Paperwork
- HR Policies & Procedures
- Professional in Human Resources
- Natural Resource Management
- Interview Scheduling
- SHRM Senior Certified Professional
- Exit Interviews
- Endangered Species
- New Hire Orientation
- Community Resources
- Social Services
- Homeless Services
- Human Services
- Home Visits
- Anxiety
- Community Service
- Program Coordination
- Cultural Competency
- Special Education
- Social Skills
- Advocacy
- Crisis Management
- Community Outreach
- Client Services
- Organizational Development
- Wellness
- Business Correspondence
- Referrals
- Recordkeeping
- Interviewing
- Implementation
- Prioritizing
- Written Communication
- Verbal Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Events
- Flexibility
- Documentation
- Education Experience
- Public Speaking
- Reporting
- Bachelor's Degree
- Filing
- Regulations
- Spanish
- Policy Development
- English
- Multitasking
- Problem Solving
- Microsoft Office
- Sales
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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