Information and Referral Specialist Jobs in Washington, DC
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Client Services Specialist- Medbank (Part-Time 30 Hours a Week)
- Silver Spring, MD (9 miles from Washington, DC)
- 10 days ago
- Silver Spring, MD (9 miles from Washington, DC)
- 10 days ago
Demonstrated competence and sound judgment in coordinating referrals to community resources and in enrolling clients in PCC medication programs....
- Montgomry Vlg, MD (18 miles from Washington, DC)
- 23 days ago
- Montgomry Vlg, MD (18 miles from Washington, DC)
- 23 days ago
Community Outreach Specialist Supervisory Responsibilities: YES Budget Responsibilities: NO Reports To: Program Director FLSA Classification: Non-Exempt Date: July 2025 Closing: Until filled...
- Columbia, MD (22 miles from Washington, DC)
- 30+ days ago
- Columbia, MD (22 miles from Washington, DC)
- 30+ days ago
Overview GovCIO is currently hiring for a Client Support Specialist to analyze issues, identify root causes, and implement solutions to ensure client satisfaction. This position will be located in...
- Laurel, MD (16 miles from Washington, DC)
- 30+ days ago
- Laurel, MD (16 miles from Washington, DC)
- 30+ days ago
Human Resource Specialist I [Laurel, MD, 20723] | 2025-07-02 11:32:06 Job Description Description: ***100% ON-SITE*** ***INTERVIEW: one TEAMS interview, followed by on site interview*** ******...
About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking...
Sociology, Psychology, Human Services Fluent in English and Spanish (verbal)....
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Required or preferred licenses and certifications for Information and Referral Specialist positions.
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Information and Referral Specialists in Washington, DC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employment Law
- Employee Relations
- Legal Compliance
- Land Management
- Client Management
- Compensation Administration
- HR Compliance
- Professional in Human Resources
- Senior Professional in Human Resources
- Natural Resource Management
- HR Metrics
- SHRM Certified Professional
- SHRM Senior Certified Professional
- Exit Interviews
- Endangered Species
- Community Resources
- Social Services
- Homeless Services
- Medical Social Work
- Human Services
- Home Visits
- Suicide Prevention
- Cultural Competency
- Program Implementation
- Special Education
- Advising
- Community Outreach
- Client Services
- File Management
- Wellness
- Liaison
- Referrals
- Reimbursement
- Staffing
- Decision Making
- Prioritizing
- Payroll
- Consulting
- Policy Administration
- Written Communication
- Education Experience
- Documentation
- Verbal Communication
- Telephone Skills
- Events
- Employee Development
- Collaboration
- Interpersonal Skills
- Flexibility
- Reporting
- Policy Development
- English
- Spanish
- Problem Solving
- Regulations
- Bilingual
- Microsoft Office
- Research Skills
- Time Management
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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