Information and Referral Specialist Jobs in Santa Clara, CA
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Senior Client Services Specialist -Finance
- San Jose, CA (3 miles from Santa Clara, CA)
- 7 days ago
- San Jose, CA (3 miles from Santa Clara, CA)
- 7 days ago
Senior Client Service Specialist Location: San Jose, CA Hours: 8:30 AM 5:00 PM, Monday-Friday Are you looking to grow your career in financial services while working in a collaborative,...
Resource Specialist Teacher (Mild/Mod) (1.0 FTE)
- Santa Clara, CA
- 8 days ago
- Santa Clara, CA
- 8 days ago
Resource Specialist Teacher (Mild/Mod) (1.0 FTE) About the Employer The District is situated between the beautiful Los Gatos foothills and the city of San Jose. The District occupies the southwest...
Resource Specialist Teacher (Mild/Mod) (1.0 FTE)
- San Jose, CA (3 miles from Santa Clara, CA)
- 8 days ago
- San Jose, CA (3 miles from Santa Clara, CA)
- 8 days ago
The District is situated between the beautiful Los Gatos foothills and the city of San Jose. The District occupies the southwest corner of Santa Clara County where its six elementary schools and...
Administrative Resource Specialist San Jose State University
- San Jose, CA (3 miles from Santa Clara, CA)
- 25 days ago
- San Jose, CA (3 miles from Santa Clara, CA)
- 25 days ago
Administrative Resource Specialist San Jose State University is seeking a highly skilled Administrative Resource Specialist to join the Division of Research and Innovation (R&I). Reporting...
Administrative Resource Specialist
- San Jose, CA (3 miles from Santa Clara, CA)
- 25 days ago
- San Jose, CA (3 miles from Santa Clara, CA)
- 25 days ago
Administrative Resource Specialist San José State University is seeking a highly skilled Administrative Resource Specialist to join the Division of Research and Innovation (R&I). Reporting...
- Redwood City, CA (17 miles from Santa Clara, CA)
- 30+ days ago
- Redwood City, CA (17 miles from Santa Clara, CA)
- 30+ days ago
Thank you for your interest in the San Mateo County Office of Education (SMCOE). SMCOE employees share a vision of equity and excellence in education for every student, educator, and school....
Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and...
- San Jose, CA (3 miles from Santa Clara, CA)
- 45+ days ago
- San Jose, CA (3 miles from Santa Clara, CA)
- 45+ days ago
Services field preferred Parent, other relative, or friend of a consumer of mental health or other social services OR two (2) years of experience in mental health or Social Services or public housing...
2025-2026 school year Resource Specialist - Spanish Bilingual
- Foster City, CA (22 miles from Santa Clara, CA)
- 60+ days ago
- Foster City, CA (22 miles from Santa Clara, CA)
- 60+ days ago
Located in the heart of Silicon Valley, we humbly welcome you to the San Mateo-Foster City School District! We are committed to creating a strong sense of belonging and aim to hire an...
2025-2026 school year Resource Specialist
- Foster City, CA (22 miles from Santa Clara, CA)
- 90+ days ago
- Foster City, CA (22 miles from Santa Clara, CA)
- 90+ days ago
Located in the heart of Silicon Valley, we humbly welcome you to the San Mateo-Foster City School District! We are committed to creating a strong sense of belonging and aim to hire an...
Demographic Data for Santa Clara, CA
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Salary for Information and Referral Specialist Jobs in Santa Clara, CA
Required or preferred licenses and certifications for Information and Referral Specialist positions.
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Information and Referral Specialists in Santa Clara, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employment Law
- Employee Relations
- Legal Compliance
- Land Management
- Client Management
- Compensation Administration
- HR Compliance
- Professional in Human Resources
- Senior Professional in Human Resources
- Natural Resource Management
- HR Metrics
- SHRM Certified Professional
- SHRM Senior Certified Professional
- Exit Interviews
- Endangered Species
- Community Resources
- Social Services
- Homeless Services
- Medical Social Work
- Human Services
- Home Visits
- Suicide Prevention
- Cultural Competency
- Program Implementation
- Special Education
- Advising
- Community Outreach
- Client Services
- File Management
- Wellness
- Liaison
- Referrals
- Reimbursement
- Staffing
- Decision Making
- Prioritizing
- Payroll
- Consulting
- Policy Administration
- Written Communication
- Education Experience
- Documentation
- Verbal Communication
- Telephone Skills
- Events
- Employee Development
- Collaboration
- Interpersonal Skills
- Flexibility
- Reporting
- Policy Development
- English
- Spanish
- Problem Solving
- Regulations
- Bilingual
- Microsoft Office
- Research Skills
- Time Management
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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