Information and Referral Specialist Jobs in Phoenix, AZ
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and...
Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations...
Benefits: Health insurance Paid time off Training & development Paul Davis provides professional residential and commercial emergency restoration services for disasters of all sizes. From water...
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 90+ days ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 90+ days ago
Client Services Specialist The Quantum Group Scottsdale, AZ About the Quantum Group The Quantum Group, an Integrity company, provides financial advisory firms with a comprehensive approach to...
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Required or preferred licenses and certifications for Information and Referral Specialist positions.
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Information and Referral Specialists in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Forestry
- Employment Law
- Employee Relations
- Legal Compliance
- Land Management
- Client Management
- Compensation Administration
- HR Compliance
- Professional in Human Resources
- Senior Professional in Human Resources
- Natural Resource Management
- HR Metrics
- SHRM Certified Professional
- SHRM Senior Certified Professional
- Exit Interviews
- Endangered Species
- Community Resources
- Social Services
- Homeless Services
- Medical Social Work
- Human Services
- Home Visits
- Suicide Prevention
- Cultural Competency
- Program Implementation
- Special Education
- Advising
- Community Outreach
- Client Services
- File Management
- Wellness
- Liaison
- Referrals
- Reimbursement
- Staffing
- Decision Making
- Prioritizing
- Payroll
- Consulting
- Policy Administration
- Written Communication
- Education Experience
- Documentation
- Verbal Communication
- Telephone Skills
- Events
- Employee Development
- Collaboration
- Interpersonal Skills
- Flexibility
- Reporting
- Policy Development
- English
- Spanish
- Problem Solving
- Regulations
- Bilingual
- Microsoft Office
- Research Skills
- Time Management
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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