Information and Referral Specialist Jobs in Bullhead City, AZ
An Information and Referral Specialist in the social service industry serves as a critical link between individuals or communities and needed resources. They assist clients by identifying their needs, providing relevant information, and directing them to suitable social services, such as housing, food assistance, healthcare, or counseling. The specialist conducts in-depth interviews with clients, maintains a current database of resources, and follows up to ensure the clients have accessed the services. They also liaise with other professionals in the social service industry to foster collaboration and enhance service delivery.
Essential skills for this role include excellent communication and interpersonal skills, problem-solving skills, and the ability to work with diverse populations. Familiarity with databases, data entry, and research skills are also crucial. A certification such as the Certified Information and Referral Specialist (CIRS) is often required, as it demonstrates a thorough understanding of the information and referral process. Prior roles that could lead to this position might include Social Service Assistant, Case Manager, or Community Outreach Coordinator, which all provide valuable experience in navigating social services and working directly with clients in need.
Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and...
Demographic Data for Bullhead City, AZ
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Salary for Information and Referral Specialist Jobs in Bullhead City, AZ
Required or preferred licenses and certifications for Information and Referral Specialist positions.
Highest Education Level
Information and Referral Specialists in Bullhead City, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Information and Referral Specialist position
- Employee Relations
- Human Resources Management
- New Hire Paperwork
- HR Policies & Procedures
- Natural Resource Management
- Interview Scheduling
- Exit Interviews
- New Hire Orientation
- Community Resources
- Social Services
- Homeless Services
- Human Services
- Home Visits
- Anxiety
- Depression
- Community Service
- Sociology
- Program Coordination
- Mental Health
- Cultural Competency
- Autism
- Special Education
- Social Skills
- Advocacy
- Crisis Management
- Community Outreach
- File Management
- Client Services
- Wellness
- Discretion
- Curriculum Development
- Business Correspondence
- Referrals
- Recordkeeping
- Interviewing
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Events
- Flexibility
- Documentation
- Teaching
- Public Speaking
- Bachelor's Degree
- Education Experience
- Filing
- Reporting
- Regulations
- Spanish
- Policy Development
- English
- Problem Solving
- Microsoft Office
- Bilingual
- Research Skills
- Time Management
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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