Application & Outreach Coordinator

Application & Outreach Coordinator

Department: Homeownership and Neighborhood Programs

Reports to: Homeownership Program Manager

Time Commitment: Full time, non-exempt

Level: E

Compensation: $24.04-$29.45 an hour*; We offer a comprehensive benefits package that includes medical, dental, and vision insurance, generous paid time off, life insurance, paid family and medical leave, and more. Fluency in languages listed under the above and beyond section of this job description will be considered in compensation decisions.
*For details on the compensation, see the Your Compensation section below.

Application Deadline:
Your application is due by 08.20.2025. We will not actively screen applications received after the deadline. Review of late applications is conducted at the discretion of the hiring manager.

Note to Candidates:

We strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described . Habitat is an organization committed to building a diverse and inclusive organization which means that we recognize that sometimes the best candidate may have a less traditional background. We acknowledge that requirements for educational and experience minimums create invisible barriers for historically oppressed populations in pursuit of employment. Combined with our equity practices, we focus on candidates' abilities to excel within the responsibilities of the position, based on their experience found inside and outside formal education and/or work history. We welcome applicants from all communities, and strongly encourage Black, indigenous, and people of color, women, people with disabilities, immigrants, and members of the LGBTQ+ community to apply for this position.

Who You Are:
You are a mission-driven communicator and connector who thrives on building relationships and expanding access to opportunity. You believe deeply in the power of stable, affordable homeownership to transform lives and communities. You bring cultural humility and a commitment to equity to everything you do-from engaging with families from all backgrounds to creating inclusive materials and outreach strategies. You are organized, detail-oriented, and resourceful, able to juggle multiple priorities while staying grounded in the people your work serves. Whether you're guiding someone through the application process or showing up at a community event, you lead with empathy, clarity, and a deep sense of purpose.

Who we are:
At Habitat for Humanity Portland Region we believe that everyone deserves a stable and affordable place to call home. Founded in 1981, we have built and repaired homes in partnership with over 3,000 people across the Portland region. Habitat for Humanity Portland Region is an independent affiliate of Habitat for Humanity International and operates out of three offices, four brick-and-mortar stores, one warehouse, and construction sites in Portland, Hillsboro, King City, Gresham, and Lake Oswego.

Habitat Portland Region is intentional about building a healthy and thriving organizational culture and envisions a community of staff, partners, volunteers, and donors who are deeply committed to equitable and anti-racist practices in every facet of our organization. All of our staff engage in continual learning and seek ways to operationalize equitable practices. Our
Equity Statement and
Cultural Compact are living, breathing documents that we continually work toward.

Please visit our website and social media pages to learn more.

You'll be responsible for:

Homebuyer Applications (60%)

• Acting as first point of contact for all Homeownership Program applicants.
• Supporting the Homeownership Program Manager in the homeowner application and selection process, including application processing, assisting with all workshops and meetings, and follow-up communication on applications.
• Supporting applicants through the homebuyer application process and refer them to relevant partners or resources as needed.
• Assisting Homeownership Program Manager with all follow-up communication on homeowner applications.
• Creating and sustaining strong working partnerships with other members of the team and contributing to Habitat's culture of teamwork and collaboration.
• Identifying clients who may need an IDA and referring to the senior program coordinator & IDA specialist

Program Outreach (40%)

• Developing and implementing an annual outreach plan for the homeownership program.
• Creating and updating outreach materials for homeownership, home repair and post-purchase education programs in collaboration with the communications department.
• Provide community outreach support to the program manager, including attending community outreach and tabling events.
• Hosting monthly Zoom information meetings.
• Working collaboratively with the community, local agencies, and organizations
• Working with the communications team on any needed program updates for the website, social media, or additional organization-wide collateral.
• Contribute to our culture and embody our organizational mission, vision, and values.
• Other duties as assigned.

To be successful in this role, you'll have experience**:

• Conducting outreach with individuals and families from diverse backgrounds, ideally within a housing or social service setting.
• Being passionate about expanding access to affordable homeownership and committed to supporting those most impacted by the housing crisis.
• Demonstrating a strong commitment to diversity, equity, and inclusion, applying an equity lens to your communication and program design.
• Communicating clearly and effectively-both in writing and in person-with a wide range of audiences.
• Managing your time and projects well, balancing multiple priorities with attention to detail and organization
• Thriving in both collaborative team environments and when working independently.
• Being highly proficient with Microsoft Office and databases, and eager to learn new technology as the role evolves.
• Adapting well to a fast-paced, open, and mission-driven office environment.
• Working some evenings and weekends as needed.

**Any combination of formal education, paid work experience, unpaid/volunteer experience, and life experience will be considered.

To be considered above and beyond the average candidate in this role, you'll also have:

• Any qualifying combination of education, certification, and experience that demonstrates the ability to perform the duties of the position.
• Verbal fluency in Vietnamese, Burmese, Spanish, Arabic, Russian, or Amharic.
• Experience working with Salesforce or similar CRMs (Customer Relationship Management).
• Knowledge of social services and community resources in the Portland area.

Your work environment and activities:

• Your workday will be located in a human-paced, team-oriented, business-casual style office setting.
• Depending on the position's responsibilities, you may be eligible for remote/hybrid work based on performance and access to essential work-related resources.

• While in the office, you will routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
• An office-based role means that your day will be mostly sedentary, with some time spent moving files, opening filing cabinets, bending, and/or standing on a stool as necessary.
• Occasionally, you will travel between other Habitat locations or temporary worksites.

Your Work Schedule:

• 40-hour work week with a variable schedule that can include evenings and weekends depending on appointments and events

Your Compensation:
We aim to offer competitive pay and benefits and are committed to equity and transparency in compensation. Basing compensation on a candidate's willingness and/or ability to negotiate leads to inequities and bias in how employees are compensated, particularly for historically oppressed groups.
We determine the best possible compensation offer based on base qualifications, relevant experience, internal equity, and the candidate's competencies for the role demonstrated during the hiring process. Fluency in languages listed under the above and beyond section of this job description will be considered in compensation decisions. Successful candidates are typically hired within the first half of the Pay Range and receive scheduled incremental increases. When starting in this position, your compensation will generally be between $24.04 to $29.45 an hour not exceed the range midpoint. The full range for this position is $24.04 to $34.85 an hour.
Your Benefits Package:
We offer a comprehensive benefits package that includes:

• 100% employer-paid health insurance premium (medical, vision, alternative care, prescriptions) for employee; 50% paid for dependents
• 100% employer-funded Health Reimbursement Account (HRA)
• 100% employer-paid dental insurance for employee; 50% paid for dependents
• 100% employer-paid disability insurance
• Generous paid time off: starting at three weeks of Vacation time; two weeks of Sick time; 11 paid holidays; paid birthday off
• 3% matching 403(b) retirement savings plan
• Flexible Spending Accounts (FSA)
• Life insurance
• Employee Assistance Program (EAP)

What to expect when you apply:
We strive to ensure our hiring process is accessible to all applicants. We know your time is valuable and want to acknowledge the time it can take to apply for a position. We ask you to submit your
resume,
cover
letter, and provide
three professional references using our online application. If you need assistance or accommodations in submitting your application or throughout the hiring process, please contact
... .
Candidates are reviewed by the hiring manager and the hiring team. Selected candidates will be invited to participate in a screening phone call or virtual meeting. The final round of candidates will be invited to interview in-person with the hiring team. Occasionally we may request that finalists complete a second round of in-person interviews. We appreciate the time and effort that you put into this process.
Apply here: We will begin reviewing applications on or after 8.11.2025, and hope to begin the screening and interview process around 8.26.2025.

If offered the position, and prior to starting work, you will be asked to complete a background check that includes a criminal record history record and motor vehicle record. Information from your background check will not necessarily preclude employment but will be considered in determining your suitability for this position.

Habitat for Humanity Portland Region is an equal opportunity employer and seeks to employ the best qualified people for all our positions in a manner that does not discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.

This job description is intended as a guideline only and does not limit in any way the duties or responsibilities of any employee. Nothing herein shall be construed as a contract of employment, expressed or implied. All employment is terminable at will, with or without cause.