Service Coordinator II (Pittsburgh)

UPMC Western Behavioral Health is hiring Service Coordinators in the Pittsburgh area!

As a Service Coordinator, you will specialize in connecting clients with community resources. Although this role offers a hybrid work model, allowing you to complete administrative tasks either at home or in our office, with minimal need to visit the office, the majority of the work is down in community meetings with clients in their home or other agreed upon locations. Mileage and parking reimbursement are provided. The schedule for this position is 8:30 AM to 5:00 PM, and it is community based.

This position offers a sign-on bonus of up to $3,000!

Responsibilities:

Service Coordination

• Lead coordination of mental health services based on individual needs.
• Facilitate interdisciplinary planning meetings and ensure service delivery.
• Maintain contact during hospitalizations and transitions of care.
• Participate in departmental on-call rotation.

Assessment & Planning

• Conduct collaborative assessments of individual and family strengths and needs.
• Develop and implement individualized service plans.
• Document assessments and plans in compliance with regulations.

Resource Navigation

• Identify, access, and coordinate internal and external resources.
• Maintain and update a catalog of community services.
• Serve as liaison to connect individuals with appropriate supports.

Advocacy & Cultural Competence

• Advocate for individuals across service systems.
• Deliver culturally responsive services respecting diverse backgrounds.

Documentation & Compliance

• Maintain accurate records of service coordination activities.
• Ensure documentation meets regulatory standards.