Community Health Worker - Samaritan Hospital ED

Community Health Worker

Samaritan Hospital, Troy NY

A Community Health Worker (CHW) is a frontline public health worker, who is a trusted member of and/or has a remarkable understanding of the community served. This trusting relationship with the community enables the CHW to serve as a liaison/link/intermediary between the acute care, emergency department and the community to facilitate access to services and improve the quality and cultural competence of service delivery.

Position Highlights:

• Recognized leader: Magnet Hospital in the Capital Region
• Quality of Life: Where career opportunities and quality of life converge
• Advancement: Strong orientation program, generous tuition allowance and career development
  

What you will do:

This position is part of the care coordination Emergency Department interdisciplinary team at Samaritan Hospital. This position is part of the complex care team within the case management department in acute care.

A CHW builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy.

Responsibilities :

• Conducts and interprets individual assessments to identify non-clinical needs and mitigate any barriers to resources and services
• Improves access to health and human services for individuals through in-person interactions, telephone contacts, and coordination of referrals per protocols of ministry's specific programming.
• Provides basic education regarding chronic health conditions and health promotion in a way that promotes understanding and self-management by the individual. Reinforces health literacy and educational messages using appropriate tools and supplies within scope of practice.
• Facilitates or conducts enrollment in available federal, state and local programs to increase access to health care and support services. Examples include health coverage via the insurance marketplace, Medicaid, Medicare, social security benefits, food, and housing services.
• Serves as a liaison between providers and patients to facilitate communication and coordination of services. Coordinates and monitors services, including comprehensive tracking of patients' adherence in relation to care plan objectives per protocol.
• Provides in-service education to service providers (including licensed health care professionals and health professions students) relative to healthcare customs/beliefs of the target population and works cooperatively with other community agencies and clinical care teams to promote culturally appropriate services.
• Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving vulnerable populations and participates in community meetings.
• Assists with data collection and interpretation relevant to understanding health and social service outcomes.

What you will need :

• High school diploma/GED Required.
• One to three (1-3) years of community involvement experience. Must meet additional state/local requirements as appropriate.
• Ability to earn a CHW certificate is preferred.
• Must possess a comprehensive knowledge of the local community based on personal lived experience.
• Work requires proofreading and checking documents for accuracy.
• Basic Life Support (BLS) certification is preferred.

Pay Range: $21.50 - $28.11

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.