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Why Youll Love This JobThe Office Coordinator is the central hub for corporate office operations ensuring an effective and efficient environment. This role answers and directs phone calls, greets visitors, provides administrative support for meetings and events, orders supplies, handles incoming and outgoing correspondence and packages, and coordinates vendor services. In addition to core office coordination, this position also provides administrative support and assistance to the Human Resources and Internal Communications teams. This position reports to the Director, People Experience.
**This is a hybrid position with 3 days in our Bannockburn, IL office required and one day working remote, with flexibility for more days in the office depending on meetings or other activities. Occasional early morning or evening support required for events and meetings
Job Duties and Responsibilities- Serves as the first point of contact for the corporate office including answering and directing phone calls, greeting visitors, and ensuring guests are comfortable and are connected with appropriate staff.
- Monitors inventory and places orders for office and breakroom supplies and other provisions.
- Handles incoming and outgoing correspondence including faxes, mail and packages.
- Submits work orders and schedules repairs for general office facilities and equipment.
- Maintains positive vendor relationships and coordinates vendor services for day-to-day corporate office operations, including equipment, security system, maintenance, deliveries, document shredding, etc.
- Coordinates and provides administrative support for meetings and events (Boot Camp, Annual Employee Party, etc.) including scheduling, logistics (room reservations, catering, etc.) and onsite assistance.
- Facilitates the execution of quarterly franchisee awards programs to ensure smooth coordination and timely recognition.
- Conducts annual business license renewal.
- Provide administrative support for human resources and communications projects and tasks.
- Orders company swag and business cards as requested.
EDUCATION
- High school diploma or equivalent is required.
- Associates degree preferred but not required.
WORK EXPERIENCE
- 2-4 years work experience in an office setting as an office coordinator or similar role.
SKILLS/ABILITIES
- Strong organizational skills with the ability to prioritize multiple tasks and meet deadlines.
- Excellent attention to detail and accuracy in both administrative and logistical work.
- Strong problem-solving skills; able to anticipate needs and proactively address issues.
- Ability to work independently with minimal supervision while also thriving in a collaborative team environment.
- Exceptional interpersonal skills to build positive relationships with employees, vendors, and visitors.
- High level of professionalism, discretion, and confidentiality in handling sensitive information.
- Strong written and verbal communication skills for preparing correspondence, announcements, and reports.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and/or Google Workspace; ability to quickly learn other software tools as needed.
- Flexibility and adaptability to changing priorities, projects, and deadlines.
- Customer-service orientation with a focus on creating a positive office experience.
- Basic understanding of HR processes or desire to learn and ability to support HR administrative tasks accurately.
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Type: Full Time (Hourly)
Job ID: 156870