Program Quality Enhancement Manager, Cook/Northern

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

Job Requisition ID: 47603
Closing Date: 06/25/2025
Agency: Department of Children and Family Services

Position Title: Public Service Administrator, option 6
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option: Health and Human Services
Bilingual Option: None
Salary: Anticipated Starting Salary $7,966 - $9,966 Monthly
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Managerial Exclusion from RC063 Collective Bargaining Coverage

PUC#: 90693246

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Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something biggersomething that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

• Servies as Program Quality Enhancement Manager for Cook and Northern Regions.
• Develops statewide policies for the management and implementation of OLPD's acquisition and evaluation of the delivery of training program services by staff and contractors including, but not limited to the development, monitoring, evaluation, initiation, and operation of training programs, budgetary allocations, the creation and implementation of program plans, corrective action plans, and contractor staff assignments.
• Analyzes university contractor performance reports and prepares qualitative analysis.
• Represents OLPD at high-level meetings with internal and external decision-makers, work groups, university administrators, advisory groups, legislators, governmental agencies, and other entities on matters concerning OLPD and DCFS delivery of training and professional development programs.
• Creates and manages an OLPD centralized internal database of contract monitoring and other quality enhancement records for each university contractor which evidences the basis of DCFS fund expenditures and disbursements.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires a master's degree in social work, a related human services field, business administration, or a juris doctorate.
• Requires three years of administrative child welfare experience.

• Requires the ability to pass a DCFS background check.
• Requires ability to travel in the performance of duties. Requires appropriate, valid driver's license.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Monday - Friday 8:30AM - 5:00PM
Work Location: 6201 S Emerald Dr, Chicago, Illinois, 60621

Supervisor: Monico Eskridge
Agency Contact: [[recruiterEmail]]
Email: ...
Phone #: ...

Posting Group: Leadership & Management

The main form of communication will be through email. Please check your junk mail, spam, or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

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