Community Social Services Technician

Rockingham County is an equal opportunity employer and will comply with federal and state statutes regarding discrimination in employment.

• Paid Medical, Dental, Vision & Life Insurance
• Onsite wellness/medical clinic
• Onsite fitness center
• Retirement
• Flexible Spending
• Paid Vacation, Sick & Holidays
• Bereavement
• Community Service Leave
• Weekends Off (varies by position)
• Flexible Work Schedules & Telework Options (varies by position)
• Tuition Reimbursement
• 401-K & 457 Plans with county match up to 1% of base salary

General Definition of Work

Performs intermediate human support work providing support and services to families and individuals who are at risk for abuse, neglect, dependency. Provides training to families on childcare, budgeting, parenting skills, collaborating with community service providers to meet the needs of clients, and housing placements, transporting clients to medical and other appointments, preparing reports, and related work as apparent or assigned. Work is performed under the moderate supervision of the Social Worker III.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.Examples of Duties

• Monitors home visits between children and family members.
• Re-enforces need for healthy nutrition, family planning, education, housekeeping skills, and budgeting.
• Provides parental education, promoting, and reinforcing normal child development and childcare skills.
• Promotes appropriate roles within the family unit.
• Prepares a variety of reports and other types of correspondence; prepares and maintains files and records.
• Testifies in court as needed.
• Attends staff meetings and training programs.
• Transports clients to visitation, medical appointments, etc.
• Services as liaison between clients and service providers.

Knowledge, Skills, and Abilities:

• General knowledge of the programs and related rules, regulations and procedures of the unit assigned.
• General knowledge of modern office practices.
• Some knowledge of human behavior.
• Some knowledge of the current social, economic and health problems of the community.
• General knowledge of operating standard office equipment and associated software.
• General knowledge of preparing reports and other types of correspondence.
• Ability to give oral and written instructions.
• Ability to plan, organize, and prioritize work.
• Ability to make arithmetic computations.
• Ability to maintain detailed records.
• Ability to communicate ideas effectively, both orally and in writing.
• Ability to establish and maintain working relationships with clients, associates, and the General public.

Physical Activities, Visual Acuity, and Working Conditions for this Position

• Stooping - Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles
• Kneeling - Bending legs at knee to come to a rest on knee or knees
• Crouching - Bending the body downward and forward by bending legs and spine
• Crawling - Moving about on hands and knees or hands and feet
• Reaching - Extending hand(s) and arm(s) in any direction
• Standing - Remaining upright on the feet, particularly for sustained periods of time
• Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another
• Pushing - Using upper extremities to press against something with steady force to thrust forward, downward, or outward
• Pulling - Using upper extremities to exert force to draw, drag, haul or tug objects in a sustained motion
• Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles
• Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling
• Grasping - Applying pressure to an object with the fingers and palm
• Feeling - Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips
• Talking - Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly
• Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communications, and making fine discriminations in sound
• Repetitive Motions- Making substantial movements (motions) of the wrists, hands and/or fingers
• Sedentary Work- Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met
• Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices and/or assembly or fabrication of parts at distances close to the eyes
• None: Employee is not substantially exposed to adverse environmental conditions (typical office or administrative work)

Minimum Education and Experience: High school diploma or GED and minimal experience in human services work, human resources development or equivalent combination of education and experience.

License or Certification Requirements:

• Valid NC Driver's License.

Note: In accordance with State mandates and the Rockingham County Emergency Operations Plan, Rockingham County Health and Human Services staff from the Divisions of Social Services, Public Health and Integrated Health are required to staff emergency shelters during times of disaster. Please be advised that every staff person is eligible to be assigned to an emergency shelter or Emergency Operations Center.