Respite Care Coordinator

Respite Care Coordinator

Job Code:2026-93-90-007 Location:Flexible Department:Operations Full Time/Part TimeFull Time or Part Time

Job Responsibilities:

The Respite Care Coordinator plays a critical role in supporting respite patients by navigating healthcare systems, coordinating care, and linking them to community resources to promote better health outcomes. They assist with enrollment, eligibility, patient engagement, and social service referrals while ensuring respite patients receive appropriate follow-up care. This role requires living on site.

Essential Duties and Responsibilities

• All duties focused on patients in medical respite program

• Act as a liaison between patients, caregivers, providers, and community resources to ensure access to clinical services (e.g. Medical, Behavioral Health, Dental and Pharmacy)

• Help patients connect with transportation resources and connect and provide transportation services

• Act as a liaison between patients, caregivers, providers, and community resources to ensure access to social services (e.g. housing, food assistance, and employment)

• Maintain knowledge of community resources appropriate to patients' needs

• Provide care coordination and ongoing follow-up to patients, assisting with transitions of care between hospital, community, and outpatient settings

• Support insurance navigation, including Medicare and Medicaid enrollment, and assist patients aging out of parent coverage.

• Report on performance measures (e.g. patients served, interventions provided, resource connections offered, transportation provided)

• Familiar with using electronic health records (Ex. Athena and NextGen)

• Other duties as assigned.

Supervisory Responsibilities

This position has no direct reports.

Qualifications

• Valid driver's license (required)
• One (1) year of customer service experience (preferred)
• If qualified, will become SHIBA and Medicaid certified.