Housing and Homeless Services Manager - (Human Services Manager)

Why It's a Great Opportunity:

The Manager of Housing and Homelessness Services Division serves a key leadership role within Pierce County Human Services by overseeing supervisors and multidisciplinary teams responsible for homelessness response services, affordable housing initiatives, contract management, and compliance activities. This position provides strategic direction and operational leadership to ensure programs are aligned with County priorities, community needs, funding requirements, and evidence-based practices. The Manager supports the effective implementation of homeless housing interventions, affordable housing investments, and system performance goals while fostering accountability, collaboration, and continuous improvement across teams and contracted providers.

This role requires a strong systems thinker who can navigate complex community challenges, build relationships across sectors, and drive forward innovative solutions to reduce homelessness and expand the affordable housing pipeline in Pierce County. The Manager regularly interfaces with service providers, local jurisdictions, healthcare and behavioral health partners, housing developers, and regional stakeholders to strengthen coordination and improve outcomes for residents experiencing housing instability. Through data-informed decision-making, strategic planning, and partnership development, the position helps advance a more equitable and responsive housing and homelessness system focused on prevention, housing stability, and long-term community impact.

Why It's a Great Department:

Pierce County Human Services exists to ensure that every person in our community has the opportunity to live with dignity, stability, and hope. As the countys community and human services department, we strengthen the local safety net by investing in programs that support people at every stage of lifefrom early childhood and youth development to housing stability, behavioral health, disability support, and services for seniors, veterans, immigrants, and refugees. Working alongside nearly 170 community-based organizations, local governments, and nonprofit partners, we respond to both urgent needs and long-term challenges with compassion, accountability, and collaboration. Whether helping families stay housed, supporting recovery and wellness, connecting people to food and transportation, or expanding access to opportunity, our work is grounded in the belief that strong communities are built when people are seen, supported, and empowered. Together with our partners, we are committed to creating an inclusive, responsive system of care that helps Pierce County residents not just survivebut thrive.

Learn more about the Human Services Department
How to be Successful in the Role:

The successful candidate will use a continuous quality improvement approach to managing services, be responsive to community needs, set strategic goals, and work collaboratively with a diverse group of staff, providers, and stakeholders. The Housing and Homeless Services Division Manager will report to the Human Services Deputy Director and serve as a member of the leadership team. The successful applicant can expect to plan and assign work independently after objectives, priorities, and deadlines have been defined.

Your Future in this Role:

You will lead and manage the Housing and Homeless Services division, create and improve programs, and plan, write, and carry out various plans, including the Comprehensive Plan to End Homelessness and parts of the Housing Action Strategy. You will be a trusted leader and partner, establishing strong relationships and authentic collaborations with a variety of stakeholders.

Core Daily Responsibilities:

• Manage all activities of the Housing and Homeless Services division, including, but not limited to, program management, supervision of assigned employees, contract compliance, and budget management.
• Utilize sound business and financial acumen to develop innovative human services plans and strategies using relevant data, trends, and research to determine needs, allocate resources, and make recommendations. Measure performance and improve the quality of services of assigned programs.
• Ensure that service delivery and programs comply with applicable laws, policies, and funder requirements.
• Maximize the services and outcomes within budgetary constraints
• Establish and maintain effective working relationships with County officials, funders, employees, and the public.

This announcement is not intended to reflect all duties to be performed by our next team member, but shall present a descriptive list of the range of duties that may be performed. To view the complete classification, click

As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed on a case-by-case basis and will not necessarily remove an applicant from consideration.

How to Apply:

• Complete and submit a detailed online Pierce County Employment Application by selecting APPLY above or visiting If you have questions about this opportunity, email the Recruitment Team at ... and include the job number and title.
• Individuals who need accommodation in the application or interview process may contact Human Resources at ... at least two days prior to the need.
• Applicants must be legally authorized to work in the United States without the need for visa sponsorship.

Our Recruitment Practices:

This is a competitive and meritorious selection process. Pierce County applications are reviewed by human hiring staff in accordance with the qualifications listed for the position . Pierce County understands applicants may use AI tools when preparing application materials. We recognize these tools can make the process easier; however, we ask that everything you submit genuinely reflects your own experience, skills, knowledge, and writing style.

During the interview process, you may be asked to demonstrate your skills, including writing and subject knowledge, and to speak to your experience in your own voice. Applicants should be prepared to respond to interview questions without relying on AI-generated responses or reading prepared answers from a screen. Any misrepresentation may result in disqualification or separation.

Applicants whose qualifications most closely align with the Countys needs will be eligible for further consideration. Notification of application status typically occurs within two to three weeks after the closing date. Some applicants may receive short notice to participate in additional selection steps, which may include assessments, phone screens, or interviews.

Upon offer, compensation is based on a range of job-related factors, including the requirements of the role, your skills and experience, and internal pay equity.

Our Welcoming Workplace Commitment:

Pierce County is committed to fostering a Welcoming Workplace where employees are supported, respected, and able to thrive. We believe a strong public workforce is representative of the community it serves and that fair and just access to opportunity strengthens public service.

Guided by the County Executives Forward Together mission, Pierce County works to build communities that are safe, welcoming, and connected. This same commitment shapes how we recruit, develop, and retain our employees. County employees make a direct and visible impact in the lives of residents every day, and we invite you to join us in helping keep Pierce County a place people are proud to call home.