Administrative Supervisor/Parking Operations Manager

Agency

Dept of Administration

Division

Administration

Job Classification Title

Administrative Supervisor (S)

Position Number

60014865

Grade

NC10

About Us

The NC Department of Administration is the business manager for North Carolina state government. The department oversees Government Operations such as building construction, purchasing and contracting for goods and services, maintaining facilities, managing state vehicles, acquiring and disposing of real property, and operating auxiliary services such as courier mail delivery and the sale of state and federal surplus property. Additionally, the department manages many of the state's advocacy programs that provide assistance and services to diverse segments of the state's population that have been traditionally underserved.

Description of Work

The primary purpose of this position is to provide management, supervision and leadership to the Parking Division's Field Operations team, Parking Attendants, Electronic Technician and General Maintenance team of the State Parking Division. Additional responsibilities include but are not limited to: Installation, programing, monitoring, and maintenance of all Parking Access and Revenue Control equipment used in the State Government Complex and DHHS Headquarters Campus and State Bus Parking Lot, including monitoring approved towing company contracts and maintenance of electronic held ticketing devices for synchronization with the AIMS data base.

Position will have full responsibility for the planning, scheduling, assigning organizing, directing and performance review of Parking Attendants, Field Operations, Supervisors, General Utility Staff and Electronics Technician. This will include but is not limited to, resolving customer service issues, operational issues, procedural issues and ensuring all visitor lots are staffed when scheduled to operate. Position will be the person primarily responsible for performance of personnel functions for their direct reports including recruiting, selection, orientation, training, work planning, counseling, discipline, grievances, performance evaluation, and explanation of personnel policies. Position is responsible for ensuring staff have adequate supplies readily available to perform their required duties. The Division Director will provide general guidance as to performance expectations, work scheduling efficiency, and general operational policies to ensure adherence with Internal Audit, Fiscal Management and Department of Administration guidelines.

Knowledge Skills and Abilities/Management Preferences

This posting will close at 11:59pm the night before the end date.

MAX SALARY FOR THIS POSITION: $66,414

Recruitment Range: $43,267-$66,414

NOTE: "See Resume" is not acceptable to show work history.

Key Responsibilities:

• Provides management, supervision and leadership to the Parking Division's Attendants, Field Operations, Supervisors, General Utility Staff and Electronics Technician.

• Ability to professionally support and interact with leadership, employees, members of the public, project coordinators, and contractors.

• Strong written and verbal, organizational and customer service skills, including the ability to manage multiple priorities and work independently.

• Knowledge of RFP, RFQ processes, procurement, records management, and office technology systems

• Working knowledge of PARCS systems, high speed roll up doors, and preventative maintenance programs.

MANAGEMENT PREFERENCES:

Graduation from a two-year institution and two years of progressively responsible administrative/office management experience or equivalent combination of education and experience. The ideal candidate will possess strong organizational and operational management skills and demonstrate proficiency in Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, SharePoint and Teams

Employment Incentives with NC State Government

We value our employees and offer a variety of competitive and family-friendly benefits including:

• 12 annual paid holidays

• Health Insurance and Supplemental Benefits including Dental and Vision.

• NC State Retirement Plan

Click more about employee perks and benefits at .

Contact NCDOA and follow us on social media at .

Find tips on How to Apply and learn more about our agency here: Join Our Team | NC DOA

SUPPLEMENTAL AND CONTACT INFORMATION:

PLEASE SUBMIT YOUR APPLICATION ON-LINE USING THIS WEBSITE

All applicants must complete and submit a state application for employment using the new Workday Online Job Application System for the State of North Carolina. To receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered for qualifying credit.Attached or incorporated resumes (including Text Resumes on application form) WILL NOT be used for screening for qualifying credit. Please make sure you complete the application in full. "See Resume" or "See Attachment" will NOT be accepted. Other attachments (except a DD-214 copy) will also be accepted but not used in screening for qualifying credit. Applicants are required to scan and attach a copy of their DD-214 (Form 4) or discharge orders if they wish to obtain veterans preference. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.To check the status of your application, please log in to your account and click "Application Status". It is not necessary to contact the Human Resources Office to check the status of an application.If there are any questions about this posting,other than your application status, please contact the DOA Human Resources Office.

CONTACT INFORMATION

NC Department of Administration

Human Resources Management Office

Attn: Human Resources Specialist

325 N Salisbury Street

Raleigh, NC 27699-1322

Phone: ...

Minimum Education and Experience

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and four years of progressively responsible administrative/office management experience, including one year as a lead worker; or equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Lauren Michelle Scott

Recruiter Email:

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