GA Family Services-Regional Permanency Center (RPC) Case Worker

GA Family Services - Regional Permanency Center (RPC) Caseworker Reports To: Community Services Program Manager

Position Status : Full-Time (40-hours per week)

Position Schedule: T he standard schedule is Monday through Friday, hours will vary based upon client and program needs

Salary Range: $21- $26.66/hour, based on education and experience

Make a Difference in the Lives of Children and Families GA Family Services is seeking a compassionate, dedicated, and motivated Post-Adoption Program Case Worker to support children, adoptive families, and guardianship families throughout Chautauqua, Cattaraugus, Erie, Wyoming, and Niagara Counties .

This grant-funded position through the New York State Office of Children and Family Services (OCFS) plays a vital role in helping families build stability, strengthen relationships, and access critical resources that promote long-term success and well-being.

If you are passionate about trauma-informed care, family support, advocacy, and community collaboration, we encourage you to apply.

Position Overview The Post-Adoption Program Case Worker provides comprehensive case management and support services to children and families involved in post-adoption and post-guardianship services. This role focuses on strengthening family functioning, promoting permanency and stability, and enhancing each child s ability to thrive at home, in school, and within the community.

The Case Worker manages an assigned caseload and works closely with families, schools, service providers, and community partners to ensure individualized and effective support.

Qualifications Bachelor s Degree in Human Services or a related field required; Master s Degree preferred

Minimum of two years of direct service experience working with children and families preferred

Valid driver s license, reliable transportation, and vehicle insurance as required by New York State law

Strong communication, organizational, and interpersonal skills

Experience working with children and families preferred

Knowledge of trauma-informed and strength-based practices preferred

Bilingual in English and Spanish preferred, but not required

Key Responsibilities Conduct screenings, assessments, and ongoing case management for post-adoption and post-guardianship families

Develop and maintain individualized service plans focused on family stability and child well-being

Provide support, education, advocacy, and crisis intervention to children, caregivers, and families

Collaborate with schools, community providers, and interdisciplinary team members to coordinate services

Connect families with counseling, behavioral health, and community resources

Maintain accurate and timely documentation, reports, and case records in compliance with agency and OCFS requirements

Participate in team meetings, supervision, trainings, and on-call responsibilities

Support agency initiatives, outreach efforts, and evolving program needs

G.A. Family Services (GAFS) Organizational Responsibilities:

Maintain professional, respectful, and collaborative relationships with clients, families, and staff

Demonstrate ethical and professional conduct while upholding confidentiality standards

Communicate effectively both verbally and in writing

Participate in regular supervision and performance evaluations

Support agency mission, values, and organizational goals

Uphold child and family rights in accordance with OCFS mandates and agency procedures

Follow all agency safety policies and procedures

Benefits :

We offer a comprehensive benefits package, including: 401(k) with employer matching

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability Insurance

Paid Time Off, including holidays

Health Reimbursement Account (HRA) / Health Savings Account (HSA)

Flexible Spending Account (FSA)

Tuition Assistance Program

Employee Assistance Program (EAP)

Join Our Team At GA Family Services, you ll join a team committed to strengthening families, supporting children, and creating positive outcomes in our communities. Your work will make a meaningful difference every day.

We can t wait to hear from you!

Lutheran Social Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.