Program Supervisor of Residential Services

Monday - Friday, 1st Shift. Travel throughout Berkshire County is necessary.

Job Summary

Provides supports to persons to live as independently as possible in a chosen, safe environment. Provides oversite to the program ensuring all licensing requirements and documentation are completed. Supervises staff and participation in intra- and inter-agency meetings and collaborates with care entities.

Essential Job Functions

• Adheres to all applicable state and federal regulations; ensures compliance with the organization's policies and procedures, code of conduct, and all applicable regulatory requirements.
• Provides direct supervision to shift coordinators, site leaders, recovery facilitators and substance abuse counselors.
• Collaborates with Department of Mental Health (DMH), care coordination entities, hospitals, penal institutions, and families.
• Completes all relevant documentation as directed by DMH and agency including screenings upon admission, comprehensive assessments, and development of treatment plans including risk assessments.
• Facilitates trainings and staff meetings when indicated.
• Oversees any licensing corrective actions and assures all sites meet DMH regulations, including medication administration program (MAP) compliance.
• Provides training to Residential Site Supervisors and ensures all staff have required certifications.

Qualifications, Experience, and Education

• High school diploma. Bachelor's degree in related field preferred.
• 5 years' residential/community mental health experience (or similar population preferred).
• 2 years supervisory experience in residential programming.
• Basic knowledge of community resources.
• Strong oral and written communication skills.
• Basic computer skills.