Office Coordinator IV

Posting Details Job #:
042703

Department Code:
31104-1090

Department:
Office of Chief Operations Officer

Job Title:
Office Coordinator IV

Location:
Syracuse, NY

Campus:
Syracuse, NY

Commitment to On-Campus Experience:
Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range:
$20.51 - $27.16

Pay Determination:
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidates education, training, work experience and key competencies; the universitys strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level:
S4

FLSA Status:
Non-exempt

Hours:
Standard University business hours

8:30am 5:00pm (academic year)
8:00am 4:30pm (summer)

Hours may vary based on operational needs.

Job Type:
Full-time

Unionized Position Code:
Not Applicable

Job Description:
Reporting to the Operations Manager supporting Auxiliary Services for the Office of the Chief Operations Officer, this role is responsible for supporting the recruiting, hiring and labor scheduling function for union, student and temporary employees within division. The role will serve as a liaison with department operating leaders to gather staffing business needs for each assigned unit/location and/or event and execute the hiring and scheduling of employees, in accordance with all applicable union contract language, to fulfill operational needs. Additionally, the position is responsible for entering payroll for each assigned area and facilitating operating leadership approval of weekly wages. This role also supports departmental training initiative and process efficiency projects.

Education and Experience:

• High school diploma or equivalent required; associate or bachelors degree in business administration or human resources preferred.
• Two (2) or more years of experience in food services industry, dining, restaurant or hospitality setting; higher education setting work experience preferred.

Skills and Knowledge:

• Proficiency with ERP systems (PeopleSoft, SAP , Workday etc.); electronic labor scheduling and payroll systems.
• Advanced experience with Microsoft Office (Excel, Work, Outlook).
• Strong organizational and problem-solving skills.
• Excellent communication skills and team-oriented mindset.
• Experience withprocess efficiency staffing modeling.

Responsibilities:

• Assign union, student and temporary labor to weekly location and/or event schedule in accordance with all union contract language.
• Soliciting union employees in seniority order for voluntary overtime shifts.
• Liaise with operating leaders to schedule and lead weekly staffing needs meetings and ensure continuity of service within the department.
• Track and analyze staffing data to respond to business trends.
• Assume payroll responsibilities to include entering payroll for union, temp and student employees and facilitating operating leaderships approval of weekly wages.
• Ensure compliance with all union contract language for over wages paid.
• Coordinate with the Human Resources Department to support recruiting and hiring for all union, student and temporary labor needs within the division.
• Develop process improvement ideas to support efficient operations within labor scheduling function in each operational area and support all training initiatives.

Physical Requirements:
Not Applicable

Tools/Equipment:
Not Applicable

Application Instructions:
In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University:
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the Universitys 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area:
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement:
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans:
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The Universitys contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community:
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link:

Job Posting Date:
04/08/2026

Application Deadline:

Full Consideration By:

Job Category:
Staff

Message to Applicants: