Peer Case Manager

Title Peer Case Manager About the Organization If you are looking for a fulfilling career that lets you improve lives and create bright futures with people in our community, consider applying for a position with Aldea! Aldea is the essential community partner for children and families in crisis and knows that in a family's most critical moments, the company of a trusted professional can mean the difference between strength and suffering. Our staff are the foundation of all we do and creating a work environment that values and respects our staff is our priority.

What does Aldea have to offer?

A flexible work schedule that promotes the importance of work-life balance

19 paid Holidays

Vacation up to 30 days per year based on length of service

Company cell phone and laptop to promote separation of work and home life

Commuter assistance with personal mileage over 20 miles to work office from their home

Spanish bilingual stipend up to additional $4,000 per year

Excellent benefits package to meet the needs of staff and their families including medical coverage (Aldea pays your deductible!) and dental, vision, life insurance and EAP at no cost to employees!

Generous retirement up to 5% employer match contributions after 6 months of service (includes free Financial Planning)

Why work at Aldea?

Complete your BBS licensure hours and receive individual and group clinical supervision. BBS licensed staff receive a salary increase!

Receive reimbursement for cost of credential renewal fees.

Be part of a team of passionate, collaborative, and dedicated professionals where staff input is highly valued.

Enriching training and professional development opportunities including potential for leadership development program participation and promotion.

EOE Statement We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member status. Description

The Supportive Outreach and Access to Resources (SOAR) program is a Coordinated Specialty Care (CSC) clinical model that provides comprehensive assessment and treatment services to clients (ages 12-30) with early onset psychosis. The goal of the program is to intervene as early as possible to support recovery for youth and young adults with serious mental illness. The SOAR treatment team is comprised of the following individuals: Program Director, Clinical Supervisor, Therapists, Supported Education and Employment Specialist (SEES), Family Advocate, Peer Case Manager, Psychiatric Nurse Practitioner/Psychiatrist, and the Bilingual Program Coordinator. The core processes of the program include a team-based approach, specialized training, community outreach, client and family engagement, and shared decision making.

Position Summary : Under the supervision of the Program Director or designated Supervisor, the SOAR Peer Case Manager provides culturally competent support to youth and young adult clients, who have recently developed a psychotic disorder, or who are at high risk for one of these disorders, and their family members/support persons. Services include peer support, case management and outreach and education. The essential features of this position include case management abilities and lived experience as a recipient of mental health services.

Duties and Responsibilities

Case Management

1. Meet with designated SOAR clients and families on a regular basis to monitor progress and ongoing needs.
2. Assist SOAR clients to develop educational or vocational goals and organizational skills. Assist SOAR clients in identifying strengths, skills, and interests to guide them in choosing appropriate employment options.
3. Educate SOAR clients and their parents, as appropriate, on educational rights and resources such as how to request an IEP. Provide support in identifying school options and requesting helpful accommodations at school.
4. Provide support for IEP or 504 preparation and meetings as needed, such as ensuring that communication occurs between students, parents, and school officials, attending meetings with each as necessary.
5. Check in on a regular basis with teachers or school counselors to monitor clients progress and ongoing needs.
6. Provide SOAR clients with concrete assistance related to seeking employment, including identifying career goals, creating resumes, identifying job leads, following up on applications, coordinating with local job training centers, coordinating transportation as needed, and linking clients with employment resources such as Jobs Plus.
7. Support SOAR clients who are employed by providing retention tips, teaching communication skills, providing job coaching, and ensuring the clients performance meets employer expectations.
8. Develop and maintain up-to-date knowledge of local community resources.
9. Identify other client and family needs such as housing, financial and food assistance and provide guidance on accessing these resources, such as identifying websites and assisting with completing applications,

Outreach & Education

1. Participate in outreach activities. Provide personal account of direct life experiences receiving mental health services. Help develop new outreach activities.
2. Assist Family Partner/Advocate with content for monthly SOAR newsletter to share information with providers and the community.
3. Attend meetings and training as required.
4. Assist team with other duties such as data collection as needed.

P eer Support

1. Provide personal account of direct life experience with receiving services from a mental health system (experience with psychosis symptoms strongly preferred). Ability to share lived experience with clients, families, community members, and treatment providers. Represent client perspective in clinical and outreach activities as well as at team meetings.
2. Support engagement of clients and family members/support persons, using interpreter services as needed. Assist in ongoing care coordination with clients and family members/support persons. Provide additional support when needed, e.g., when the primary therapist is on leave, as part of the Coordinated Specialty Care team model.
3. Provide peer level support to clients, family members/support persons, team members, and in the community within the scope of the clients treatment plan.
4. Attend and participate in weekly SOAR Team meetings.
5. Participate in and/or cofacilitate client groups or family support groups by sharing educational information, including lived experience, with clients and their family members/support persons.

Agency Duties:

1. Develops and maintains good working relationships with community partners.
2. Abides by all provisions of the Aldea Policies and Procedures Manual.
3. Willing to perform other related duties needed as assigned.
4. Develops and maintains good working relationships with providers from other agencies and systems to benefit clients.
5. Completes all required administrative activity, including record keeping and attendance
6. Maintains all current licensing and/or professional certification requirements.
7. Willing to perform other related duties needed as assigned

Reporting Relationship:

All positions report directly to a Program Supervisor, with secondary reporting, as needed, to the Program Director.

Position Requirements

Qualifications :

1. Personal experience with receiving mental health services for a serious mental illness (psychosis symptoms strongly preferred).
2. BA/BS degree and 6 months of related work experience OR Associate Degree and 1 year experience, preferably in social work, mental health, juvenile justice, drug and alcohol, or child welfare services; OR an equivalent combination of education and experience.
3. Possession of a valid California Driver License and current auto insurance.
4. Ability to work independently as well as within a team, to handle pressure and to always maintain confidentiality.
5. Strong verbal and written English language skills essential; bilingual Spanish proficiency desired.
6. Ability to prioritize and meet deadlines by determining workload priorities in an appropriate way to accomplish goals.
7. Ability to work independently as well as within a team, to handle pressure, and to utilize Supervisor and team members for support.
8. Ability to comply with all administrative requirements, including documentation timeliness standards, to accept direction, and to maintain confidentiality at all times.
9. Ability to identify areas needing improvement and to take initiative to suggest viable alternatives.
10. Must understand, and be sensitive and responsive to, serving culturally diverse populations.
11. Ability to work harmoniously with others as well as demonstrate a willingness to work with clients of all ages, backgrounds and orientations.

Equipment Knowledge:

? Ability to operate basic office machines and equipment, such as computer, telephone, calculator, photocopier, facsimile.

Work Environment:

• Clean office environment.
• Temperate climate.
• Carpet.
• Overhead lighting.
• Low level noise.

Travel:

• Some local travel.

Physical Requirements:

• Standing and sitting intermittently throughout the 8-hour shift.
• Repetitive finger movements, regular computer keyboard use.
• Limited bending and stooping.

• Lifting (average weight=10 lbs./ frequency=daily).

Exempt/Non-Exempt Non-Exempt Full-Time/Part-Time Full-Time Location Behavioral Health Services - Solano Number of Openings 1

This position is currently accepting applications.

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