Clinical Case Manager - Malibu Outreach

Role: Clinical Case Manager, Malibu Outreach

Reports to: Program Manager

Program: 1506- MHTF

Department: Outreach

Location: Westside Mental Health Office - 1749 14th Street, Santa Monica, CA 90404

Setting: 100% Onsite

Schedule: Monday - Friday, 8:00am - 4:30pm

Status: Full-time/Non-Exempt/Non-Management

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

Job Description Summary:

The People Concern's Malibu Outreach Team is seeking a master's level clinical case manager on this multidisciplinary street outreach team. This team is part of a Malibu strategy to combat homelessness. The goal of street outreach is to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent housing and supportive services. The team works closely with each client to develop individualized service plans. The team helps enroll clients in public benefits (i.e. General Relief, SSI/SSDI, Medi-Cal), submit housing applications, and access appropriate medical and behavioral health treatment.

Job Description Essential Duties and Responsibilities:

• Provide field-based services, meeting currently homeless clients where they are in order to eliminate barriers to services.

• Assess mental health service needs of clients.

• Engage clients in developing mutually agreed-upon goals documented in each client's confidential service plan.

• Provide risk assessment and clinical evaluations for client's who are potentially gravely disabled and in need of hospitalization and referral to higher levels of care.

• Provide crisis assessment and intervention.

• Link clients with appropriate medical, mental health, substance abuse, and vocational resources.

• Assist clients in obtaining all benefits to which they are entitled, including applying for and advocating for SSI benefits.

• Provide opportunities for clients to build a supportive peer community.

• Build relationships with County mental health and other resources to increase collaboration and responsiveness to clients with severe mental illness and addiction.

• Work collaboratively with public, private, and nonprofit sector groups to provide services, e.g., mobile info stations, public kiosks, hygiene centers, a welcome center, sobering center, etc.

• Collaborate and communicate effectively with police officers and local hospital staff to reduce police contact and ED visits by targeted population.

• Work effectively on an interdisciplinary team and collaborate with Program Manager to ensure high level of clinical oversight.

• Adhere to an emphasis on customer choice, harm reduction, and psycho-social rehabilitation.

• Develop and maintain a complete, accurate, and current member file with all funder-required documents

• Assure that all member paperwork and data collection is complete and up to date in the case management database

• Other duties as assigned.

Job Description Qualifications:

• Master's degree in a mental health field (MSW, MFT, PhD, PsyD)
• Ability to register with California Board of Behavioral Sciences within the first 6 months of employment.
• Experience working with homeless individuals living with mental illness and/or substance addictions, preferred.
• Able to work in a high tolerance Harm Reduction model with clients experiencing multiple barriers
• Able to maintain an effective working relationship with community partners (including police, firefighters, city staff, etc.) and maintain and build professional rapport
• Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record

Job Description Preferred Qualifications:

• Bilingual (Spanish/English) speaker strongly preferred

Job Description Work Environment:

• Field (may need to travel) and indoor office environment.
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• On occasion walk or drive to different local sites
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist, and sit throughout the day