Residential Case Manager

Residential Case Manager

Elwyn

paid time off, tuition reimbursement

United States, Rhode Island, Providence

Jun 17, 2025

Overview

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives.

Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

Generous Paid Time Off

Comprehensive Medical/Dental/Vision Benefit Packages

Earned Wage Access/On-Demand Pay

Paid On-the-Job Training

Tuition Reimbursement

Career Advancement Opportunities and Growth

Flexible Schedules

Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

Job Description

POSITION SUMMARY: This role is responsible for the general daily care of program clients, providing counseling and advocacy in a therapeutic setting to assist young adult through geriatric clients with chronic mental illness and co-occurring disorders. The goal is to help clients achieve social, economic, emotional, and personal independence to live in the community

DUTIES AND RESPONSIBILITIES:

Understand the signs and symptoms of mental illnesses and intervene therapeutically in a recovery-based environment

Demonstrate knowledge of prescribed medications and monitor them according to Elwyn Adult Behavioral Health state-specific medication guidelines

Maintain client records in accordance with agency policy and procedures

Develop, implement, and modify treatment plans based on a comprehensive client assessment

Ensure that clients live in a safe and clean environment

Provide psychoeducational services to clients and their families as required

Meet productivity standards in fee-for-service programs

Integrate the Prism Model for effective treatment of serious and persistent mental illness into everyday practice and clinical intervention

Perform cardiopulmonary resuscitation (CPR), crisis intervention and medication administration using agency-trained protocols

Maintains current state-mandated training and certifications

Responsible for on-call coverage including being responsible, on a rotating basis, for program coverage when staff members call out and no other coverage is available and promptly responding to the manager's call within 15 minutes and being prepared to report to the program within one hour

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:

Associate degree or bachelor's degree required

A degree in the human service field, such as Social Work, Psychology, Rehabilitative Counseling, or a closely related discipline is preferred

Previous experience working within and managing a unionized workforce preferred

Non-profit human service experience highly preferred

Demonstrated ability to work effectively as part of a team

Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities

Demonstrated strong attention to detail

Demonstrated strong time management and organizational skills

Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions

Must be able to perform CPR and crisis intervention using agency-trained protocols

Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication

Demonstrated (basic, intermediate, advanced) experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; Access, Publisher and report-writer experience preferred

Experience using and knowledge of the Electronic Health Record (EHR) system

Must have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.