Director of Case Management

Who We Are:

We have been serving communities and clients since 1978. We continue to expand and develop new and innovative programs for our communities and families. We offer unique and personalized services for families and individuals in four different areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.

If YOU can envision it; WE can DO it! The possibilities are endless!

We know you are compassionate and dedicated to serving your clients and communities and we are dedicated, as your employer to provide you with support to do just that. We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.

Working At NYAP

• NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
• Excellent training and continuing education and development opportunities offered on topics such as: PCIT, NMT, TF-CBT, BFST, CSAYC, TBRI, FFT and many, many more!
• Student Loan Repayment assistance , up to $1,200 per year!
• Medical, Dental, and Vision insurance for you and your family!
• Parental Leave
• 22 Days Off Each Year!
• Plus 11 Paid Holidays Per Year!
• Competitive salaries and benefits including a 401(k)
• Summer Hours Off (Friday afternoons off).
• Tuition Assistance
• Work Anniversary Trips !
• Peace leave
• Supervision Hours (for staff working on Independent Licensure)
• Flexible Hours
• Mileage Reimbursement

Position Overview

Under the general oversight of the Executive Director, the Director of Case Management is responsible for the day to day administration and supervision of the assigned programs.

Responsibilities

The Director of Case Management position may include the following, as well as other duties assigned:

• Overall administration of the Case Management program. These duties include, but are not limited to:

• Compliance with all components of the Case Management contract.
• Securing all needed subcontracts, to ensure that a full array of services are available per the contract.
• Departmental budgeting and financial reconciliations.
• Liaison activities with the courts, community agencies, and neighborhoods where offices are located.
• Quality improvement.
• Maximizing all available resources for the Case Management program.
• Responsible for overall administration of the program that supports the goals and objectives of NYAP.
• Implementation and monitoring of treatment and/or supporting programs.
• Development of new treatment and/or supporting programs.
• Quality assurance.
• Public relations and advocacy.
• Human resources.
• Liaison between NYAP and all social and youth service agencies in the region and work collaboratively with other NYAP programs.
• Responsible for prudent and effective financial management of the program.
• Preparation of annual budget, subject to NYAP approval.
• Preparation of special budgets for programs, grants and contracts, subject to NYAP approval.
• Revenue enhancement, to be evaluated based on targets approved by NYAP.
• Cost control, to be evaluated based on targets approved by NYAP.
• Adherence to NYAP accounting policies and contract requirements.
• Authority to approve expenditures within limits set by NYAP.

• Responsible for all personnel issues within the program, which include, but are not limited to:

• Ensuring work coverage for professional staff on leave or vacation.
• Recruitment, selection and evaluation of staff.
• Grievance processing.
• Implementation of disciplinary process per NYAP policy.

• Serve as the local community liaison for the daily programmatic affairs of the agency, including assessing community needs and developing programs to meet those needs.
• Ensure Case Management staff compliance with agency training programs and agency sponsored events.
• Submit reports as required to the Executive Director or her/his designee.
• Report to the President/CEO or her/his designee on a regular basis regarding activities in the program.
• Perform other duties as assigned.

Minimum Qualifications

• Minimum of a Master’s degree in social services or related professional degree and four years of experience in the field of youth services, with at least three years of supervisory experience.

• Knowledge of FL foster care system
• Must demonstrate a sincere commitment and ability to advocate for youth.
• Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.
• Must have a valid Driver’s license, reliable transportation, automotive insurance 100,000/300,000 bodily injury and a good driving record.
• Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.

Other Skills

• Some travel is required.
• Previous experience in a similar leadership position
• Great working relationship with DCF.
• Must be open and willing to work non-traditional work hours as well as on-call responsibilities.
• Must be able to embrace working as a diverse team both effectively and respectfully with persons of any background, race, color, religion, sexual orientation, ability, national origin, or culture.
• Provide excellent internal and external customer service.
• Must possess good verbal, listening, and written communication skills.
• Must possess proficient computer skills including Microsoft Suite and NYAP specific applications.

If this describes YOU, please apply today!

www.nyap.org/employment

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.

Benefits listed are for eligible employees as outlined by our benefit policy.

We are an Equal Opportunity Employer, including disability/veterans.

We continue to expand and develop new and innovative programs for our communities and families. We offer a competitive compensation and benefits package which includes major medical, dental, vision, 401K, student loan assistance and generous paid time off. If YOU can envision it; WE can DO it! The possibilities are endless!

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.