OFFICE ASSOCIATE - SCR - PCD - State Central Register - Placement Clearance Desk

DCFS SCR OFFICE ASSOCIATE

Agency : Department of Children and Family Services

Job Title: Office Associate Opt 2 - Springfield
Closing Date/Time: 06/25/2025
Salary: Anticipated starting salary (Effective 7/1/25) $4004 monthly; Full Range $4004-$5245 monthly
Job Type: Salaried, Administrative Support
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC014

PINs 183598.

REQ 47562.

PUC 90683089.

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something biggersomething that touches the lives of every person who calls Illinois home. No matter what state career you're looking for, we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

DCFS offers a competitive compensation plan, excellent benefits, and a pension program. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Placement Clearance Desk Worker. Under direction, this position conduct involved searches from multiple informational sources to provide authorization or denial for placement of Department youth in care in licensed foster homes and unlicensed relative homes. This position will conduct background checks and review printouts. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department's call operations.

• Serves as Placement Clearance Desk Worker.
• Processes Background Checks requested from the SACWIS LEADS request log by conducting criminal background checks and reviewing printouts.
• Regularly checks the Placement Clearance Desk (PCD) email box and fax for waivers and holds.
• Responds to calls from various department and purchase of service staff requesting information on placement clearances, holds, background checks, and Recipient Identification Number (RIN's) temporary medical cards.
• Maintains LEADS log of all inquiries made to the Law Enforcement Agencies Data System and maintains LEADS certification.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill, and mental development equivalent to completion of high school
• Requires 2 years of office experience
• Requires ability to keyboard accurately at 45 wpm

1. Requires ability to pass a background check.
2. Requires ability to secure and maintain Illinois State Police LEADS certification.
3. Requires ability to work mandatory overtime.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

TITLE: OFFICE ASSOCIATE Opt 2

Work Hours: SUN-THURS, Midnight-8:30am
Work Location: 2200 Churchill Rd, Springfield, Illinois, 62702

Supervisor: Julia Ramirez
Agency Contact:

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Job Family: Social Services; Office & Administrative Support

This position DOES NOT contain Specialized Skills (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the Apply button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the View Profile link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com click Application Procedures in the footer of every page of the website.

The main form of communication will be through email. Please check your junk mail, spam, or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

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