Sr. Social Worker / Case Manager - Field Investigator

Location(s): Location to be determined: Kent, Sussex, New Castle

Summary Statement

This position will serve as a Contact Tracing field worker for the COVID-19 response.  The employee will go out in the field to conduct in-person interviews with individuals that have tested positive for COVID-19, and people they have been in contact with over the past few days. The ability to read, write and speak Spanish and/or Haitian Creole fluently is preferred, but is not required.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Interviews client, family and/or professional sources to determine clients needs for a variety of social services which may include employment, job search and basic skills remediation.
   
• Conducts on-going monitoring and assessment of service delivery for optimum quality and efficiency, and authorizes and recommends changes and adjustments as needed.
   
• Maintains comprehensive case records, summaries, statistical and narrative reports and completes required forms.
   
• Establishes effective working relationship with clients, family, community and professional sources.
   
• Provides direct casework service through individual/group conferences, counseling and/or site visits.
   
• Supplies information and responses to inquiries regarding services for clients, family, community and government agencies.
   
• May provide supportive casework to clients prior to, during or after hospitalization based upon physicians diagnosis and recommended treatment.

Job Requirements for Senior Social Worker/Case Manager

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Six months experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individuals human service needs.
2. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
3. Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
4. Six months experience in narrative report writing.

Additional Posting Information

This position is Limited Term, not to exceed two years.

This posting may be closed on or before 11/22/2020 upon filling the vacant position.

Benefits

To learn more about the comprehensive benefit package please visit our website.

Selection Process

The application and resume are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and resume to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

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