New York Systemic, Therapeutic, Assessment, Resources and Treatment (NYSTART) will increase the community capacity to provide an integrated response to people on Long Island with intellectual/developmental disabilities and behavioral health needs, as well as their families and those who provide support. This will occur through cross systems relationships, training, education, and crisis prevention and response in order to enhance opportunities for healthy, successful and richer lives.

NY START will provide community-based crisis prevention and intervention services for individuals on Long Island with intellectual/developmental disabilities (I/DD) and co-occurring mental health (MH) and behavioral health needs.

NY START will help individuals obtain adequate treatment options when they need them most in the least restrictive setting possible. START components include:

  • Trained Linkage Coordinators.
  • In-home therapeutic supports (ages 6 – adult).
  • Site Based Therapeutic Resource Centers (ages 21 +) – planned and emergency use.
  • Crisis support 24 hours/7 days a week.
  • Team response time, 2-3 hours.
  • Augments existing system of support - does not replace it.
  • Multi-level cross system linkages (local, statewide, national).
  • Clinical education teams, online training forums.
  • Family support and education.
  • Standardized protocols for cross systems crisis prevention and intervention designed to connect MH and I/DD providers.
  • Consultation, assessment, service evaluation.
  • Employs data driven, evidence-informed practices and outcome measures
  • Technical support to maintain program integrity and fidelity to the START model.
  • Person-centered focus.
  • Focus on understanding problems in the context of the system of support.



Under the supervision of the START Team Leader, the START Coordinator is responsible for providing crisis support, linkages, outreach, and consultation services for individuals with a developmental disability and behavioral health needs.

  • Assist with referrals for consultation and treatment.
  • Maintain linkages and relationships with community partners.
  • Ensure the coordination of support meetings and crisis plan development for individuals served through START.
  • Participate in recurring meetings with START leadership, clinical team, and resource center program. Provide systemic consultation.
  • Provide outreach visits to the individuals’ home, day and vocational settings as needed
  • Use the START Action Plan for case planning and strategizing.
  • Develop Comprehensive Service Evaluations, Cross-Systems Crisis Prevention and Intervention Plans, intake/assessments, intervention and outcome plans for resource center admissions or inpatient hospital admissions and any other applicable documentation of services provided.
  • Maintain an active caseload of individuals referred for START Services (variability occurs depending on activity level of cases and the project scope).
  • Provide on-call support on a rotational basis as part of a START team.
  • Participate in the START Network, which brings together projects from across North America through an online resource center, conference calls, select study groups and a meeting at an annual conference as recommended.
  • Participate in trainings necessary to complete START coordinator certification within 12 months following employment.



  • Master’s Degree in social work, psychology, counseling or other human service field
  • 2 years’ experience working with people who have I/DD and mental health and/or behavioral health needs.
  • The ability to work with complex systems and an interest in the population is essential
  • Independent and organized work skills along with communication and writing skills are necessary.
  • Experience working with families and individuals.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Job ID: 211502039

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